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[WPT Global] Official Thread [WPT Global] Official Thread

04-15-2024 , 05:31 AM


Hi 2+2ers,

Welcome to the official WPT Global thread!

WPT Global is the real-money online poker business of the World Poker Tour, and we’re about to celebrate our two-year anniversary, having launched in April 2022. After such a short time, we’re already the third-largest online poker room in the world (ranked by PokerScout.com, based on cash game traffic).

We’re joining TwoPlusTwo to share information with you, engage with the community, and answer any questions you might have.

WPT Global is special for a few reasons:
  • Our modern platform has been built from the beginning to leverage AI technology. We use this in two main ways. The first is to protect the games by detecting collusion, bot use, RTA use and other forms of cheating extremely quickly. We have the best Game Integrity tech I’ve experienced in my 19 years in the industry, and a team of around 50 people using it.

  • The second way we utilise AI technology is in managing our ecology. We ensure that games are sustainable and beatable by reserving seats in every game for casual players and limiting the number of seats per table that can be occupied by highly skilled professionals. I’ll go into more detail on this point later, in the below FAQ, but the net result is - we have the softest cash games you’ll find online, and typical win-rates for regs are 5-10x higher than elsewhere. (If you don't’ believe me, just try them and see for yourself).

  • We have had a large liquidity pool from the very beginning, especially in cash games. This is because we partnered with a couple of successful Asia-facing poker rooms to bootstrap their liquidity. Most poker startups face an enormous challenge in growing their liquidity from scratch - this solution allowed us to launch with cash games running 24/7 and it contributes to our soft player pool. Now, WPT Global is a large poker site in its own right and less dependent on the Asia liquidity, and we’re growing our games in US Dollars all the time.

  • There is enormous value on offer - our explicit aim is to pay back more to players via promotions and giveaways than any other site. Check out our current promotions here.

  • Global Spins is our unique twist on the Jackpot SNG concept, with a progressive jackpot and the lowest rake in the industry (5%).

  • As part of the World Poker Tour family, we’re the best place to qualify for WPT events around the world, like the WPT World Championship at the Wynn later this year.

Some of you might remember me and my colleague WPT Global Peter from our previous roles. Many years ago, I was one of the first site representatives ever to engage with the 2+2 community, as the first PokerStars representative in the ‘PokerStars Software Improvement Thread’. Later, Peter and I ran the ‘Official MPN - Microgaming Poker Network Thread’. You can expect a similar level of transparency and responsiveness here. While I don’t promise to respond to every single thing, no constructive question or criticism is off limits.

I look forward to engaging with you all!

All the best,

Alex Scott
President, WPT Global
(X/Twitter: @AlexScott72o)

--

FAQ

You can also read a more general FAQ on our website, here.

What countries is WPT Global available in?

Currently, we have a .com licence and have not entered any regulated markets (although we will start to do so later this year). We’re open to most markets that have yet to regulate, including Canada (except Ontario), Ireland, New Zealand and most of Latin America, Asia and Africa.

We don’t (yet) accept players from the US, UK, Australia, Russia, and most of Europe. If you’re from one of these countries and want to qualify for WPT events then Club WPT might work for you!

See our Terms and Conditions (section 2.5) for more detailed information.

How does the ecology management system work? Do you ban winners from playing at WPT Global?

Our ecology management system is specifically designed so that we can run sustainable games without having to penalise winners.

In cash games, our AI technology measures the skill level of every player and predicts their win rate. The model is highly accurate and continually updates so that it cannot be abused or ‘gamed’.

We reserve a number of seats at each cash game table for players that fall into one of our ‘casual player’ categories. In our most popular game (8-Handed NLHE with an ante and a straddle) we reserve six of the eight seats for casual players, which effectively means that highly-skilled pros can only occupy two seats.

Because there is plenty of liquidity, if you find yourself categorised as a pro, you can still always find a game to play at any stake, and you can guarantee yourself a seat in a great game if you start a table, since our ecology management system ensures that only one other pro can sit with you.

The system does not categorise players by their actual win rate, but by how skilled they are. If you have a great run of luck, you will not necessarily be categorised as a pro, and vice versa, you will not necessarily be categorised as a casual player if you run bad.

We find that once players get used to the system, they love it. Both pros and beginners have a better experience because we eliminate some of the common predatory behaviour that occurs elsewhere, and pros can achieve significantly higher win rates. I encourage you to give it a try!

What’s with the games in CNY currency?

Because we partnered with Asia-facing poker rooms to launch, some of our games are in Chinese Yuan (CNY) currency. At the time of writing, the exchange rate to the dollar is about 7.25 CNY to the USD. As we’ve become less dependent on the Asian liquidity we have introduced more USD games. Most cash games and all tournaments including Global Spins are now available in USD, and for those of you that want to play in the CNY games, there’s a handy currency converter in the lobby, and the ability to change the stacks to BB.
[WPT Global] Official Thread Quote
04-16-2024 , 01:54 AM
Welcome back Alex, I remember you from MPN times, feel pretty nostalgic about those times and even Microgamign software (before it was castrated lmao)

I was researching about WPT global as I actually consider trying it out and quick search led me there:
https://forumserver.twoplustwo.com/2...?highlight=wpt
Guy says he was treated unfairly and has been very public about it, ended up being ignored. Does not do a favor when one is considering trying out the room. Would you mind to comment?
[WPT Global] Official Thread Quote
04-16-2024 , 04:38 AM
Quote:
Originally Posted by TheFlipper
Guy says he was treated unfairly and has been very public about it, ended up being ignored. Does not do a favor when one is considering trying out the room. Would you mind to comment?
While this is our first official thread on 2+2, we have been monitoring it for a while and we have followed up on complaints like this privately, via DM or by reviewing the communication in our back office tools (or both). We certainly haven't ignored anyone and of course we would not 'steal' anybody's money. While I don't want to talk about specific cases publicly I can say that, in general, the cases mentioned on 2+2 have usually been simple misunderstandings.

If anyone reading this has made a complaint or had a negative experience with WPT Global, then please feel free to post here or DM me - I want to hear about it and will do my best to make it right.
[WPT Global] Official Thread Quote
04-16-2024 , 05:24 AM
HI. I'd like to know how many bb/100 (best straddle/100 ) really pay por play in 102040 and 2550100. For example in GG I rake paid about to 8bb/100 in NL500 playing 29/21/8

What company audits the random distribution of hands? What other poker rooms does this company audit?
[WPT Global] Official Thread Quote
04-16-2024 , 08:18 AM
I see that preflop pots with no flop are raked in a straddle game. Is that so?
Also, 3bet pots are equally raked, from what I see. Please kindly confirm.
[WPT Global] Official Thread Quote
Yesterday , 07:11 AM
Hi. WPT can chase bots, collusers and superusers (something we all obviously want), but if they come from the associated Asian skins, how can they do it quickly? Because until they are detected, the damage has already been done.
[WPT Global] Official Thread Quote
Yesterday , 09:32 AM
Quote:
Originally Posted by eduargentina
HI. I'd like to know how many bb/100 (best straddle/100 ) really pay por play in 102040 and 2550100. For example in GG I rake paid about to 8bb/100 in NL500 playing 29/21/8
Our rake tables can be found here: https://wptglobal.com/poker-table-rake

I don't have the rake in bb/100 easily available but I'll see what I can dig out. Obviously it depends somewhat on your playing style and won't be the same for everybody. What I can say almost for certain is that you will have a higher winrate, after rake, on WPT Global than you will on GG. This is because of our ecology management system (and how bad the games on GG are). The average reg on WPT Global has a winrate 5-10x higher than they do on GG, after rake. (I'll be sharing more information on this in the coming weeks).

Quote:
What company audits the random distribution of hands? What other poker rooms does this company audit?
We're audited by GLI (Gaming Labs International) which is one of the largest auditors in gaming. They work with pretty much everyone in some capacity, but you can see some of their case studies here: https://gaminglabs.com/resources/casestudies/

You can see our RNG certificate here: https://access.gaminglabs.com/Certificate/Index?i=526

Quote:
Originally Posted by acehighjourneys
I see that preflop pots with no flop are raked in a straddle game. Is that so?
Also, 3bet pots are equally raked, from what I see. Please kindly confirm.
No, that's not correct, we don't rake pots if they end preflop. No flop, no drop. I'm not quite sure what you mean about 3bet pots, could you elaborate?

Quote:
Originally Posted by eduargentina
Hi. WPT can chase bots, collusers and superusers (something we all obviously want), but if they come from the associated Asian skins, how can they do it quickly? Because until they are detected, the damage has already been done.
While we have our own dedicated game integrity team as well, much of the game integrity team works at the network level, and all of our proactive tools cover the network as a whole including all the Asian skins. We're not slowed down by the Asia skins at all. Asia is kind of a unique region and it's amazing what kind of obvious fraud players will try to make a few bucks, but typically this is fraud that harms us (e.g. bonus abuse) and not something that harms players. When it comes to game integrity (issues that directly harm players) we are fast, and getting quicker all the time.
[WPT Global] Official Thread Quote
Yesterday , 10:24 AM
Quote:
Originally Posted by WPT Global Alex

No, that's not correct, we don't rake pots if they end preflop. No flop, no drop. I'm not quite sure what you mean about 3bet pots, could you elaborate?
Sorry but on Pace tables 1/2/4 CNY (Zoom) rake is taken preflop
even when you're on bb, and the blinds fold to you, the pot that you receive is reduced by about 0.3 CNY after it goes to you. Same when you raise, and blinds fold, your stack is reduced afterwards by a small amount.
[WPT Global] Official Thread Quote
Yesterday , 12:38 PM
Quote:
Originally Posted by WPT Global Alex


No, that's not correct, we don't rake pots if they end preflop. No flop, no drop. I'm not quite sure what you mean about 3bet pots, could you elaborate?

Im pretty sure he is correct has seen many times that the pot is raked pre flop but not all the time, might be the jackpot fee but its still non sense you are paying for the jackpot without the chance to hit the jackpot
[WPT Global] Official Thread Quote
Yesterday , 04:17 PM
Quote:
Originally Posted by WPT Global Alex
Our rake tables can be found here: https://wptglobal.com/poker-table-rake

I don't have the rake in bb/100 easily available but I'll see what I can dig out. Obviously it depends somewhat on your playing style and won't be the same for everybody. What I can say almost for certain is that you will have a higher winrate, after rake, on WPT Global than you will on GG. This is because of our ecology management system (and how bad the games on GG are). The average reg on WPT Global has a winrate 5-10x higher than they do on GG, after rake. (I'll be sharing more information on this in the coming weeks).



We're audited by GLI (Gaming Labs International) which is one of the largest auditors in gaming. They work with pretty much everyone in some capacity, but you can see some of their case studies here: https://gaminglabs.com/resources/casestudies/

You can see our RNG certificate here: https://access.gaminglabs.com/Certificate/Index?i=526



No, that's not correct, we don't rake pots if they end preflop. No flop, no drop. I'm not quite sure what you mean about 3bet pots, could you elaborate?



While we have our own dedicated game integrity team as well, much of the game integrity team works at the network level, and all of our proactive tools cover the network as a whole including all the Asian skins. We're not slowed down by the Asia skins at all. Asia is kind of a unique region and it's amazing what kind of obvious fraud players will try to make a few bucks, but typically this is fraud that harms us (e.g. bonus abuse) and not something that harms players. When it comes to game integrity (issues that directly harm players) we are fast, and getting quicker all the time.
Thanks for answering me.

At the time I looked for it but I didn't see that they worked with any poker room (they audit bets or online casinos). It is striking that the gaminglabs website does not show WPT among the 16 cases of audiotesting.

Skin fraud associated with WPT does harm players, which is why they have made some money refunds to some players.

Thank you for committing to looking for information on the rake really charge in bb/100 (as compared in any room). I know it depends on the style of play, so I made it clear that I was a 29/21/8 (VPIP/PFR/3bet) player on GG's 6max at NL500.
[WPT Global] Official Thread Quote
Yesterday , 04:36 PM
Quote:
Originally Posted by acehighjourneys
Sorry but on Pace tables 1/2/4 CNY (Zoom) rake is taken preflop
even when you're on bb, and the blinds fold to you, the pot that you receive is reduced by about 0.3 CNY after it goes to you. Same when you raise, and blinds fold, your stack is reduced afterwards by a small amount.
Quote:
Originally Posted by koneraton2
Im pretty sure he is correct has seen many times that the pot is raked pre flop but not all the time, might be the jackpot fee but its still non sense you are paying for the jackpot without the chance to hit the jackpot
We were able to reproduce this in testing - we're looking into this and I will let you know when I have a definitive answer.

Quote:
Originally Posted by eduargentina
Thank you for committing to looking for information on the rake really charge in bb/100 (as compared in any room). I know it depends on the style of play, so I made it clear that I was a 29/21/8 (VPIP/PFR/3bet) player on GG's 6max at NL500.
I can't answer for your specific style of play, however I did find out that, on average, it's about 5bb/100. (This is across multiple stakes, play styles etc).
[WPT Global] Official Thread Quote
Today , 03:58 AM
Today I had a problem

At some point the software was super laggy AND I closed the tables AND I didnt get the refund of one of my tables

It happened to me one Time before but It was diferent because i didnt get the refund on all the tables that Time AND there where More people with the same problem at the same Time

This Time was diferent but Im 100% sure because i just played very small volume on that table

Dont Know how to provide evidence without a tracker
[WPT Global] Official Thread Quote
Today , 06:09 AM
Hi Alex. I sent you a PM. I'm not sure if you got it though as I think new accounts on 2P2 might still have blocks on getting PM's. You might ask a mod to remove it if so. Thanks
[WPT Global] Official Thread Quote
Today , 09:31 AM
Quote:
Originally Posted by acehighjourneys
Sorry but on Pace tables 1/2/4 CNY (Zoom) rake is taken preflop
even when you're on bb, and the blinds fold to you, the pot that you receive is reduced by about 0.3 CNY after it goes to you. Same when you raise, and blinds fold, your stack is reduced afterwards by a small amount.
So I must apologise, it seems you are correct, and in Pace games rake is in fact taken preflop. It seems this decision was made by the Asian network partners some time ago and we weren't informed. I'll make sure the website is updated to reflect this and I'm also lobbying for the rake schedule for Pace to be changed so that rake is not taken preflop. I'd understand if you didn't want to play Pace in the meantime and can only apologise again for the misunderstanding here.

Quote:
Originally Posted by koneraton2
Today I had a problem

At some point the software was super laggy AND I closed the tables AND I didnt get the refund of one of my tables

It happened to me one Time before but It was diferent because i didnt get the refund on all the tables that Time AND there where More people with the same problem at the same Time

This Time was diferent but Im 100% sure because i just played very small volume on that table

Dont Know how to provide evidence without a tracker
Hi - we had a brief technical issue with cash games earlier. The money should already have been returned to your account, as this happens automatically after a period of time. If it ever happens again, there is a workaround - go to the 'My Games' tab (it's the second layer of navigation, beneath 'NLHE' / 'PLO' / 'Short Deck'). In that tab you'll see the tables you are seated at. Open those tables and then leave them, and the money will be immediately returned.

Quote:
Originally Posted by _jimbo_
Hi Alex. I sent you a PM. I'm not sure if you got it though as I think new accounts on 2P2 might still have blocks on getting PM's. You might ask a mod to remove it if so. Thanks
My apologies - I didn't see the PM and will respond to you shortly
[WPT Global] Official Thread Quote

      
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