Great idea! Mods can you please check the IPs of the people who vouched for me in this thread to make sure the accounts are not under my control. Thanks

I believe SBR had requested he refrain from posting the emails until they have completed their investigation. Not sure why it matters if the info is made public though, but I believe that is why he has yet to post all the emails/chat logs.

As far as SBR's ratings. The fact that they've had so many reports and have refused to downgrade them already should start to cause some concern. Right or wrong a lot of people trust SBR and their rankings. If they are not being subjective, then hopefully this and other complaints will get the word out.

OP-Have you heard anything from SBR yet?

SBR never told me to refrain from posting the emails/chat logs but I thought it would be a good idea to do so until their initial investigation is over with.

I have not heard back from SBR yet.

Just a few minutes ago at 9:12AM I recieved an email from SBR saying they expect BetOnline's audit to be done today. Wanted to update ...

Its problem

It's good news, I hope BetOnline is not just forwarding them this information, which is the same thing they've been saying to you for a week.

I would still strongly consider posting the exchange 24-48 hours from now, unless there is some other important reason you haven't mentioned here which you feel would make it best to keep it private a while longer. I got the impression that you had essentially disclosed everything already (you posted the one email that was verbatim what you had said here) so that there wasn't anything to compromise, sorry if that wasn't clear. gl

I see.

Keep us updated, there are a lot of us that are very interested to see how this plays out.

I have no problem in disclosing every email and chat transcript and I want to, I just thought it would be best to let SBR finish their investigation first so I am not interferring with them. Since SBR said they should be getting back to me today about this, if the problem is still not resolved I will be immediately posting every email and chat transcript.

There is no reason that BOL can not release all of the players hand history to the OP and SBR. Not just the ones that BOL tries to make their case...every hand so it can be put thru a complete review.

You pay rake for services like hand histories...they should supply them no questions asked.

OP please store all your HH on hard drive thru software from now on...

Is there any possible way the hand histories are saved in some place in my computer somehow and I can access them?

If they were, they would very likely be saved in a text format in an intuitively named subfolder within the BetOnline software folder (if you can't find it, you can locate the folder by checking out where the shortcut to launch the software leads). But the vast majority of sites do not save your hand histories by default until you enable that setting in the software options. A few sites have no way of saving HH's built into the software. This is one reason why it's always a good idea to tweak the options and settings when you start using a new client.

TBH I thought most people who had been playing for years and who play high stakes would know this or make a habit out of doing it with new software.

edit: oh, I guess you do use HEM but its not compatible with the site? I can see not making a priority out of hand histories in that case, my mistake

Absolutely ridiculous that the site won't send the HHs. They're either grossly incompetent or extremely shady, most likely a combination of both. GL OP.

Yes, I use PT3 and HEM and both are not compatible with BetOnline.

Regardless of whether or not OP is guilty, it's already clearly established that they are grossly negligent at best and extremely unprofessional. I mean 65k on the line (many people don't earn that much in over two years of full time work, including most of the staff at their company) and they can't even bother to expedite the resolution by providing the evidence? Furthermore, they can't even bother to construct grammatically correct sentences for their curt, patronizing replies. Stunning really. Even if OP is guilty (which I doubt), just the way BetOnline has handled the situation is a scandal in itself.

Don't know Greg personally so can't vouch for him. But played a ton of hands with him on True Poker and consider him a legit grinder.

Boy, there is a need for a list where every serious problem with a pokersite is listed in a short frame. No humungous threads where a bunch of people says they had a problem withdrawing which got solved after a week.

And I'm not talking about ratings from users who say Stars and iPoker is rigged because always the magic card falls on the river, like 80% of reviews on PokerScout.

Just a good valueful list like in an OP Post, constantly updated or o a front page, own site whatever.

So it's like

AP: got a superuser scandal
iPoker: got a lot of bots running
PartyPoker: doesn't care for colluders and bots
PokerStars: let people abuse their promos
Cake: not paying big sum of funds for a long time

etc.


where to find?

I wanted to say I can no longer today respond to posts on my thread http://www.cardschat.com/f10/betonli...000-me-203244/. Unfortunately I have under 65 total posts on there so I am limited to only 7 posts per 24 hours, and I have already used my 7 posts for the day.

If someone on cardschat could copy and paste this into my thread there that would be great. Thanks!

Do not get sucked in by poker site reviews. They are pretty much self serving affiliates who want you to sign up through their links so they can earn money for your play. Most reviews are written once and not updated. They are more concerned with fighting for page rank, google positioning, and anything that will bring people to their site.

Your best bet to get an idea of the legitimacy and record of a site is by going here on 2p2 where real people with real experience on the sites can give you honest opinions. For example, for years many poker review sites gave AP/UB top ratings even after their scandals. 2p2 members did not.

You still have to weigh the opinions on 2p2 but they are generally not predominantly bias and completely wrong like some of the self-serving so-called poker reviews on many poker websites.

I think if you had of checked in to the Action Poker/Betonline network on here you may have avoided them like the plague.

I hope its not too late for you and that you get your money.

^ +1

Okay so this post raises the question is BetOnline set up this way because they have no clue what they are doing - or so they can benefit from cash grabs.

Have a software that invites cheats and let them win legitimate chips and then confiscate the funds? Seriously there's another dispute on SBRForum been going on since November 1, where SBR lou basically says he's guilty played 53 hands were collusion was involved and $50.00 chip dumped to a friend (was a player to player transfer site) so end of story guys guilty keep the money. (actually for 16 or 17 days he said nothing, it was only after calling out SBR well a response was even given) But!! This guy had $37,000 confiscated. There's no hand histories, BOL never produces them. I mean collusion issues are rarely clear cut. It seems so far all I've seen that a reasonable person arbitrating should rule, is okay transfer $50.00 back to his friend. Back out those 53 hands, pay him the difference and ban him. Of course the more the poster in that dispute talks the more guilty he appears.. However, I just get the sense from everything I read in these complaints. what is happening is this:

BetOnline sees a player deposit $1,000 and won $50,000 says yeah that can't be possible. Then just tells him "we know what you did" over and over again without telling him anything, supplying any evidence. Its just appears they're going on a hunch (and they will be right a large percentage of the time).

So its raises the question when an honest player goes on a legit heater and there is not a single fraudulent chip involved anywhere.. what are chances he gets paid. My guess is VERY SMALL. If he presses enough he'll probably finally get a post from SBR Lou saying why BetOnline is not paying him, Lou will agree with and believe it. If it gets pressed forever some incomplete few small hands that don't tell the full story will be used to steal from an honest player - though it may never get that far if there is nothing to be found.

That's my take here. The US market is a jungle, but BetOnline poses one of the highest risks. From what I hear though the games are so soft some people might want to dance with that - but it has to be under the assumption there is much higher probability of getting stiffed there than elsewhere and managing that risk.

The whole HH thing is a joke.

There are loads of ways to provide HH's.

FTP: Not having player Funds
Merge RPM: Shilling and trying to buy merge funds at vig
Jetset: We will be right back... (yeah sure)
Pitball: Superusers
Microgaming: Eurolinx/Tusk going south.


By the way I don't think it is really fair to put Stars on the list, they have definitly gone above most of the other sites in terms of integrity.

More bad news/rep for online poker. What else is new...
I really do hope you get your money back tho OP
So sick that these shady mofos go all over your 65k and ruin their reputation as well as the online poker industry

I don't think it is, BetOnline is still in their "Recommended List" with a rating of B+. Maybe I am missing something?

http://www.sportsbookreview.com/recommended+list/

Hi, I'm the OP of the thread: "Dispute with Betonline" > SBR just send me an email saying my account at SBR has been timeout and I can not comment anything in my thread untill the case is over. I guess I should discuss my case over here since I am not allowed to post anything in SBR from now on:
http://forum.sbrforum.com/sportsbook...betonline.html

Greg, do you heard anything about Lou since he promise the audit process gonna be done today.?

No, I'm not reading for comprehension, apparently. PropPlayer's link is to an entirely different site; not sure why I thought it was SBR. I'm going to delete that post just so I don't confuse anyone.