I got a 'hand of the week'. It disconnected me during the hand. It reconnected, i sent a screenshot and claimed 'jackpot', played some more
that night.
Whole week BFair made frivolous excuses not to award me. Then i made an error of mentioning that my town is flooded, i lost my temper and energy, but mainly to explain me not pressing the issue/emails more urgently last couple days..
Quote:
I regret to inform you that while we do acknowledge a disconnection issue occurred, you have agreed that the disconnection issue occurred at your end not ours with your comment "I didn't have el. power for 3 days...
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