Hi guys,
first of all for my silence the past two weeks, I was on leave and tried to keep up with the PMs at least, if I miss anything, please remind me or send me a PM.
It's unfortunately too busy to keep track of the thread on a daily base but I will try my best to have a look a couple of times per week in case there's anything important.
We are aware of the server/software issues we had, from my understanding it should be better now. If you have major issues please let me know so I can report it to Relax.
Quote:
Originally Posted by DianeAbbott
Patric I'd be interested to hear the thought process around rake for HUSNGs. It surprises me that it is a constant 3% throughout the different stake levels. Other sites generally opt for higher at the micros and lower at the highest stakes. When you factor in the blind lobby with only one opportunity to open sit each stake level, it makes reg vs reg battling very unprofitable at the 50-200s. I appreciate that you have rakeback for high volume high stakes grinders, but would be interested to hear your thoughts anyway.
We are currently not planning any changes but we are always happy for feedback. So if you have any concrete suggestion, feel free to let us know either here or through CS.
Quote:
Originally Posted by Crumblepie
I won this $5 MTT ticket, but i'd rather play some $1 SNG's.
Do you guy's still change them?
When you still do that, account "How_Lucky".
Thanks
Hey,
we unfortunately don't make any exchanges anymore.
Quote:
Originally Posted by randompokerplayer
Is it me or are we getting alot less challenge points now after they changed it?
It's still the same amount as before just in smaller steps
Quote:
Originally Posted by Beckham087
Also it would be nice to get some info about UO Dublin. I mean stuff like: schedule, which casino and hotel will be the hosts etc.
The Unibet Open Team will add this as soon as possible, we are happy we finally could announce Dublin as destination, all the details will follow once finalized.
Quote:
Originally Posted by mement_mori
Would be really nice with an auto rebuy/add-on option either on the table or under settings.
Since our focus is on beginners/recreational players, we don't want to have auto-rebuy at this stage. We don't want anyone to feel the need to rebuy and maybe lose more money than they intent to. Hope you understand that.
Quote:
Originally Posted by Gildo
is it possible to reenable expired tickets?
had issues with login in yesterday.
Send me a PM with your details and I have a look or contact CS, we are always willing to help where we can, especially if it was our fault.
Quote:
Originally Posted by TimClubs
Is it possible for me to get any sort of refund on the expired tickets I had. Due to focus on study I couldn't play poker for a few months, but right now all my 300€-400€ (don't remember the exact numer) worth of tickets are all expired. It was like 60€ in UK Tour, 200€ in supernova and €100 in other tickets (although I am not sure on those numbers).
It sucks because I was a real ticket grinder, always had like 200€ worth of tickets at least but when I realized that I had to focus on university or I wouldn't pass my last courses there was no way I could play them...
Same as above, send me a PM or contact CS and we see what we can do.