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03-20-2018 , 02:55 PM
Quote:
Originally Posted by restorativejustice
Anyone else been waiting more than a few days for a Community post ticket exchange to happen?
There is just the two guys doing them and Ray is also fairly new to the Community and getting up to speed with things.
[Unibet] Official Thread Quote
03-21-2018 , 10:30 AM
I've used my cash ticket by mistake (looks like it's the default option when buying in and I didn't see it), is there a way to still turn it into SNG tickets?
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03-21-2018 , 10:38 AM
Quote:
Originally Posted by krawk
I've used my cash ticket by mistake (looks like it's the default option when buying in and I didn't see it), is there a way to still turn it into SNG tickets?
I don't think so once there are flops seen on it.
[Unibet] Official Thread Quote
03-21-2018 , 12:09 PM
hi David

I won a 2nd UO Malta package through challenge points.
In the past this package won through challenge points was always exchanged for the full value of 2k. Now I received two emails that I can exchange it for 1k only.
did you change the policy or is there maybe a mistake?
would be great if you could have a look into it.

thanks a lot,
Aston07
[Unibet] Official Thread Quote
03-21-2018 , 12:24 PM
Quote:
Originally Posted by Aston07
hi David

I won a 2nd UO Malta package through challenge points.
In the past this package won through challenge points was always exchanged for the full value of 2k. Now I received two emails that I can exchange it for 1k only.
did you change the policy or is there maybe a mistake?
would be great if you could have a look into it.

thanks a lot,
Aston07
Quote:
Originally Posted by UnibetDavid from Post 22908 on 26/09/17
There are two scenarios:

- If you qualify for one package through Challenges but don't want to attend the event then you receive half the value of the package in bonus points.
- If you have a package and earn a 2nd package then you will receive the full value of the package in bonus points. Worth noting however that players aren't allowed to earn two packages via satellites, in that scenario the 2nd package would be forfeited.
Sounds like a mistake from CS unless the policy changed in the last 6 months.

Last edited by SleazyP84; 03-21-2018 at 12:26 PM. Reason: Wrong year
[Unibet] Official Thread Quote
03-22-2018 , 11:52 AM
I think the policy might have gotten changed recently. The most recent info is:
Quote:
Terms and Conditions for packages:

For Satellite winners (www.unibetopen.com):

If you win a seat/package and you’re unable to attend the event, your prize will be forfeited.

For Challenges the following T&C apply (www.unibet.com):

If you win a Unibet Open package from Challenges but have already won entry to that event from Unibet by other means than Challenges, €1,000 in bonus points will be credited instead.
If you win two event specific Unibet Open package through Challenges, the 2nd package will be exchanged for a future Unibet Open event or exchanged into bonus points.
Unibet Open package won via Challenges can otherwise be replaced by €1000 in bonus points upon demand. Please contact info@unibetsupport.com.

For Direct buy-ins (full package) the following T&C apply (www.unibetopen.com)

Full packages bought directly through the poker client has a package value of €1750
Travel money of €250 is not included
Probably you could still ask for Unibet to postpone one of your packages to a later event, if you'd prefer that. At least worth a shot.
[Unibet] Official Thread Quote
03-22-2018 , 12:10 PM
So if you play UO satellite finals before the challenges freeroll for that tournament you're potentially setting 1K euros on fire?
[Unibet] Official Thread Quote
03-23-2018 , 01:01 AM
Quote:
Originally Posted by LektorAJ
So if you play UO satellite finals before the challenges freeroll for that tournament you're potentially setting 1K euros on fire?
Somethings got to give if that's the case. Unibet is often flexible and players really like that part.
Unibet is one of the only sites left that brings a human component to their cs department.
[Unibet] Official Thread Quote
03-23-2018 , 01:18 AM
Question : is it permitted to play on Unibet from Spain (as a registered Canadian)? Looking WAYYYYY ahead of time here, but want to go play the Unibet Open for the last quarterly of 2018 and spend time in Spain at the same time. Thx
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03-23-2018 , 03:49 AM
Just seen 49 flops playing cash games but the Moving On Up promo hasn't updated. It still has me 0/5.
[Unibet] Official Thread Quote
03-23-2018 , 04:23 AM
Quote:
Originally Posted by Neri1983
Just seen 49 flops playing cash games but the Moving On Up promo hasn't updated. It still has me 0/5.
It has to be at least 40 of NLHE or at least 40 of PLO (not Banzai in either case), not just 40 in cash games in general.

One of the advantages of the version 1 software is you could get the number broken down by specific game.
[Unibet] Official Thread Quote
03-23-2018 , 07:09 AM
Quote:
Originally Posted by Neri1983
Just seen 49 flops playing cash games but the Moving On Up promo hasn't updated. It still has me 0/5.
https://www.unibet.co.uk/promotions/.../moving-on-up2

NL/PLO4 are excluded in Week 4. Should really say that in the client.
[Unibet] Official Thread Quote
03-23-2018 , 02:02 PM
^^^^
Yes, go big or go home!
[Unibet] Official Thread Quote
03-23-2018 , 05:03 PM
Right, thanks all. I don't mind going big! (10nlol)

Yes that info should really be supplied within the client. That's 49 4nl flops that I'll never get back.
[Unibet] Official Thread Quote
03-23-2018 , 07:35 PM
Quote:
Originally Posted by Neri1983
Right, thanks all. I don't mind going big! (10nlol)

Yes that info should really be supplied within the client. That's 49 4nl flops that I'll never get back.
But how much did u lose?
[Unibet] Official Thread Quote
03-24-2018 , 02:35 AM
The info is supplied in the "small print" when you click on the task itself.

This is a frequent problem with the missions, that title of the task implies the conditions are much wider than the small print actually defines the task.
e.g.
Title: Play a Freezeout.
Small print: Lol, only singularity tournaments count.
[Unibet] Official Thread Quote
03-24-2018 , 06:32 AM
Can expired MTT tickets be re-activated?
[Unibet] Official Thread Quote
03-24-2018 , 08:08 AM
Is there any reason why UnibetDavid can´t tell us what exactly the new gametype will be? Unless it is something incredibly innovative, which they want to safeguard from their competitors I think he should announce what gametype it is going to be.

There isn´t really any downside to this and people are obviously curious.

Additionally, I think you should alternate the weekday where the Double Trouble and Super Double Trouble run. Some people have no time on Tuesday evenings and therefore constantly miss out on all the value that these tournaments offer for people, who lost money during the previous week. This obviously rather effects recreationals, who are more likely to have to work on Tuesday evenings and who are more likely to qualify for these tickets anyway, which is bad for the health of the Unibet games.
[Unibet] Official Thread Quote
03-25-2018 , 11:07 AM
Feedback: Sunday super sat 10 tix gtd to supernova, starting stack 1k for an R/A. Nothing wrong if thats the way you want to go but every week different gtd or set up without notifying players. The description was lacking as to terms of r/a. Set up as MAX 10 tix, anything collected over is paid in cash.
[Unibet] Official Thread Quote
03-25-2018 , 11:23 AM
Quote:
Originally Posted by pirahn
Feedback: Sunday super sat 10 tix gtd to supernova, starting stack 1k for an R/A. Nothing wrong if thats the way you want to go but every week different gtd or set up without notifying players. The description was lacking as to terms of r/a. Set up as MAX 10 tix, anything collected over is paid in cash.
+1
[Unibet] Official Thread Quote
03-26-2018 , 10:51 AM
Hi there, I havent logged for few years but I remember this thread was place to send request for exchanging tickets. If that's correct I would like to divide my 10 UO ticket into 5x2 UO, thanks!

ps. my alias is thunder77
[Unibet] Official Thread Quote
03-26-2018 , 11:53 AM
Hi there, I havent logged for few years but I remember this thread was place to send request for exchanging tickets. If that's correct I would like to divide my 10 UO ticket into 5x2 UO, thanks!

@thunder77....those days are over....quickest way is probably to ask livechat to send a request to the poker team or there is also the Community site you can use https://www.unibetcommunity.com/t5/T...icket-exchange
[Unibet] Official Thread Quote
03-26-2018 , 03:38 PM
Hi UnibetDavid,
Could You extend all my double trouble tickets.
My alias: S-aint

Thanks in advance
[Unibet] Official Thread Quote
03-26-2018 , 04:12 PM
See the post above yours.
[Unibet] Official Thread Quote
03-26-2018 , 04:47 PM
Quote:
Originally Posted by LektorAJ
See the post above yours.
Thanks.
[Unibet] Official Thread Quote

      
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