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01-28-2018 , 12:18 PM
Unibet David, is it ok to use Stack and Tile for other sites if I don't add Unibet to the grid?
[Unibet] Official Thread Quote
01-28-2018 , 05:31 PM
Quote:
Originally Posted by LektorAJ
If it was like that as a long week holiday then maybe the main event should be done accumulator style - i.e. you play 3 day ones with 3 stacks and they all move forward to day 2. That way everyone gets 3 days of play rather than potentially getting knocked out on the first hand and being excluded from the fun.
This is living in a perfect world. Unfortunately in this perfect world dealers don't work for free.
[Unibet] Official Thread Quote
01-29-2018 , 01:15 PM
Some kind of automatic ticket exchange would be really nice. I am stuck with a 5 eurro supernova ticket, but with no tournaments to play in. I contacted support and wrote in the community thread. Still haven't heard anything yet.

I understand that it might be risky for the eco-system with an automatic ticket exchange, but maybe have one but limit the ammount of tickets than can be exchanged in the beginning. If it has negative effects, just remove it again.

One of my aliases is GoldenEar and I would like 5 1 euro mtt tickets for the supernova ticket.
[Unibet] Official Thread Quote
01-29-2018 , 03:04 PM
Quote:
Originally Posted by Aces123123
Some kind of automatic ticket exchange would be really nice. I am stuck with a 5 eurro supernova ticket, but with no tournaments to play in. I contacted support and wrote in the community thread. Still haven't heard anything yet.

I understand that it might be risky for the eco-system with an automatic ticket exchange, but maybe have one but limit the ammount of tickets than can be exchanged in the beginning. If it has negative effects, just remove it again.

One of my aliases is GoldenEar and I would like 5 1 euro mtt tickets for the supernova ticket.
Tech issue with the €5 rebuy sats for the Supernova so they've been removed. Leo mentions it on the Nova thread on the community. It's on the last page.

https://www.unibetcommunity.com/t5/G.../120167/page/2
[Unibet] Official Thread Quote
01-29-2018 , 04:52 PM
Quote:
Originally Posted by SleazyP84
Tech issue with the €5 rebuy sats for the Supernova so they've been removed. Leo mentions it on the Nova thread on the community. It's on the last page.

https://www.unibetcommunity.com/t5/G.../120167/page/2
Thanks for the info. Too bad they didn't remove the qualifiers for those sats at the same time...
[Unibet] Official Thread Quote
01-30-2018 , 11:56 AM
Anybody else got disconnected yesterday? Was playing 2 MTTs and 6 Cash when I suddenly got disconnected from Unibet (Internet worked fine for me).

After a while I restarted the client and it looked like this:



The MTT-tables luckily reopened but Cash was completely down.

This occured a second time this evening, so not a one-off.
[Unibet] Official Thread Quote
01-30-2018 , 01:12 PM
Quote:
Originally Posted by Aces123123
Some kind of automatic ticket exchange would be really nice. I am stuck with a 5 eurro supernova ticket, but with no tournaments to play in. I contacted support and wrote in the community thread. Still haven't heard anything yet.

I understand that it might be risky for the eco-system with an automatic ticket exchange, but maybe have one but limit the ammount of tickets than can be exchanged in the beginning. If it has negative effects, just remove it again.

One of my aliases is GoldenEar and I would like 5 1 euro mtt tickets for the supernova ticket.
This has been solved now. Thanks Unibet
[Unibet] Official Thread Quote
01-30-2018 , 01:58 PM
I got a message from my affiliate that stan james is merging with unibet (both owned by the same company) and sending their player base to this platform, awesome news.
[Unibet] Official Thread Quote
01-30-2018 , 04:49 PM
Quote:
Originally Posted by Moerto
I got a message from my affiliate that stan james is merging with unibet (both owned by the same company) and sending their player base to this platform, awesome news.
Would be nice to know the date. As a have accounts at both room. Not sure what's gonna happen?
Should I cashout from StanJames? Or will I have 2 Unibet accounts?
[Unibet] Official Thread Quote
01-30-2018 , 08:12 PM
It will supposedly happen in february.
About having funds in Stan James - i have the same situation, i might just cash out now just to avoid delays if they will make people do mass cash outs.
I guess it is possible that Stan James will just become unibet skin and you decide yourself where and when you want play, if this is the case there might be some generous welcome offers for old Stan James players .
But yeah - i'm just speculating, the only real peace of information is that they are moving away from microgaming which definetly makes sense for them imo.
[Unibet] Official Thread Quote
01-31-2018 , 05:41 AM
Quote:
Originally Posted by Moerto
It will supposedly happen in february.
About having funds in Stan James - i have the same situation, i might just cash out now just to avoid delays if they will make people do mass cash outs.
I guess it is possible that Stan James will just become unibet skin and you decide yourself where and when you want play, if this is the case there might be some generous welcome offers for old Stan James players .
But yeah - i'm just speculating, the only real peace of information is that they are moving away from microgaming which definetly makes sense for them imo.
Press reports last year suggested they are killing the Stan James brand altogether so I don't think it'll be a skin.

https://totallygaming.com/news/betti...ops-stan-james

Migration will probably be a few simple questions I imagine (Do you have a Unibet account Y/N, etc). They'll already know via address/email etc. if you have accounts on both and can merge them that way. I'd imagine they'll transfer fund too.
[Unibet] Official Thread Quote
01-31-2018 , 07:23 AM
So it will be possible to play at Unibet with 2 accounts?
[Unibet] Official Thread Quote
01-31-2018 , 08:15 PM
I hate to admit this, but I was running terribly in SNGs as epitomized by my AA getting cracked on an allin 3 of 4 games against some crappy hands like Q5s that had no business calling so I decided to break things up by ... playing BlackJack!

Let me compliment Unibet or running a clean game because I went on a run and won back twice what I lost in SNGs today. Unibet, is there nothing you can't do?
[Unibet] Official Thread Quote
02-04-2018 , 01:52 PM
Sad to see so many players registered for the Mission Specials tonight, almost 1500 players in the €1000 tournament. The value used to be decent in those but now they are barely worth playing. Are you guys planning on increasing the prize pool?
[Unibet] Official Thread Quote
02-07-2018 , 03:27 PM
Hello,



can you please extend my 5 euro MTT ticket by a month.

thanks

nickname rebound111
[Unibet] Official Thread Quote
02-08-2018 , 05:50 AM
There hasn't been much publicity surrounding it yet but some good news, we won the IGA Poker Operator of the Year award on Monday night! This is our first ever poker operator of the year award and as the smallest site in the category, it represented a really nice win. Would like to share the congrats with all of you playing on the site, you are very much the heartbeat.

Not sure if I'll get told off for posting an external link, mods please remove if not allowed (and apologies in advance for the pic in the article, certainly wasn't at my request).

https://calvinayre.com/2018/02/08/po...uk-tour-dates/

Quote:
Originally Posted by SleazyP84
100% opted in. Checked when Andrew asked originally.
We've looked into this and think we have found the reason, will do a little more digging but it might have helped to solve the issue long-term.

Quote:
Originally Posted by pirahn
There should be a ratio limit to running r/a tournaments. Ive stopped playing uk tour because of the r/a. Won my first non unibet ticket last night.Tbh i felt a little sad.

Best live events ive been to over last 10 years are Punta Cana. 1 week all inclusive.Never fun to get knocked out with a bad beat but at least you can drown your sorrows on the beach with free booze. It may not be viable to run this as a stand alone. Will prob have to join someone elses tour. ie punta cana poker classic. There are obvious downsides to this but it does drive traffic on site and an excellent experience for winners. No grief from the mrs for about 6 months was an added bonus.

An all inclusive european destination would be interesting.
I think there have been some adjustments over the last few weeks but we're still working to find a happy medium. Agree that an all-inclusive event somewhere hot and with a beach nearby would be great, my favourite ever live event was St Kitts (Caribbean Classic I think) years ago.

Quote:
Originally Posted by Sect7G
A week long festival type UO even with a higher package (say 3k euro's) would be really cool and would bring better value to people that have to fly/expenses to attend.
Quote:
Originally Posted by LektorAJ
If it was like that as a long week holiday then maybe the main event should be done accumulator style - i.e. you play 3 day ones with 3 stacks and they all move forward to day 2. That way everyone gets 3 days of play rather than potentially getting knocked out on the first hand and being excluded from the fun.
Thanks for the input, will pass on to the events team.

Quote:
Originally Posted by tomatx
Hi,

Any update on adressing the ratholing issue? It's becoming pretty annoying with the "pro" shortstackers at NL200 and NL400 and ruins the game totally when playing deep.
No update in terms of having a solution ready to rollout but we are discussing options and looking at where we can fit something on the roadmap if needed. We're trying to analyse how regularly this happens to see if instances are occurring but it's not the simplest thing to pull out.

Quote:
Originally Posted by Melgry
Does Unibet have any plans to enter in France-Spain market?
We already have a platform at Unibet.pr (on different network) but no plans right now to enter shared liquidity if that's what you mean.

Quote:
Originally Posted by 0MAHADEG3N
i was looking for a site with decent traffic that ive never played on.. and i believe i'll upload 150 euros for some 5/10c plo rollin'. this site seems very decent. why i never heard of it before today, i don't know
We're not the biggest and the platform is only 4 years old (almost) so we've always struggled a bit to get our message out there. This is improving over time though and I'm glad you found us eventually!

Quote:
Originally Posted by SchelleXL
Hello,

can you please extend following tickets by 30 days :

2 Double trouble tickets
1 Spectrum ticket of 5 euro

1 PLO10 ticket of 10 euro or exchange this to bonus points (I've asked this already to Dutch customer support but no reaction)

my nickname is rebound111

thanks in advance
Looks like this was taken care of in the end, all ok now? We have just hired a new product expert in support and one of his main remits is to increase poker knowledge in that department, I'm really confident that he'll achieve this over the next 6 months.

Quote:
Originally Posted by 0MAHADEG3N
are the PLO games soft? ill put 150 on tomorrow.

hey, support guy, I lost my wallet and I'm in the process of getting everything back. I will upload if they can wait a week to ask for ID. If not, I'm not uploading just for you to hold it until the card comes. Do you trust me? I promise within 2 weeks my ID will be in there. The lady said 10 days for it to come in the mail. Do you think i should just wait? I really want to give you guys a go now.
Completely up to you, I can't do anything here though I'm afraid. I believe the games are good, certainly by every metric we look at.

Quote:
Originally Posted by GoinGreen
Unibet David, is it ok to use Stack and Tile for other sites if I don't add Unibet to the grid?
Yep, that's fine.

Quote:
Originally Posted by Aces123123
Some kind of automatic ticket exchange would be really nice. I am stuck with a 5 eurro supernova ticket, but with no tournaments to play in. I contacted support and wrote in the community thread. Still haven't heard anything yet.

I understand that it might be risky for the eco-system with an automatic ticket exchange, but maybe have one but limit the ammount of tickets than can be exchanged in the beginning. If it has negative effects, just remove it again.

One of my aliases is GoldenEar and I would like 5 1 euro mtt tickets for the supernova ticket.
Agree that there needs to be a better long-term solution, we're discussing options at the moment. Ticket policy in general will be looked at over the coming months too.

Quote:
Originally Posted by HelloNitty!
Anybody else got disconnected yesterday? Was playing 2 MTTs and 6 Cash when I suddenly got disconnected from Unibet (Internet worked fine for me).

After a while I restarted the client and it looked like this:



The MTT-tables luckily reopened but Cash was completely down.

This occured a second time this evening, so not a one-off.
Can you provide me with one of your aliases so I can have a look into it?

Quote:
Originally Posted by Moerto
I got a message from my affiliate that stan james is merging with unibet (both owned by the same company) and sending their player base to this platform, awesome news.
Quote:
Originally Posted by Beckham087
Would be nice to know the date. As a have accounts at both room. Not sure what's gonna happen?
Should I cashout from StanJames? Or will I have 2 Unibet accounts?
Quote:
Originally Posted by Moerto
It will supposedly happen in february.
About having funds in Stan James - i have the same situation, i might just cash out now just to avoid delays if they will make people do mass cash outs.
I guess it is possible that Stan James will just become unibet skin and you decide yourself where and when you want play, if this is the case there might be some generous welcome offers for old Stan James players .
But yeah - i'm just speculating, the only real peace of information is that they are moving away from microgaming which definetly makes sense for them imo.
Quote:
Originally Posted by SleazyP84
Press reports last year suggested they are killing the Stan James brand altogether so I don't think it'll be a skin.

https://totallygaming.com/news/betti...ops-stan-james

Migration will probably be a few simple questions I imagine (Do you have a Unibet account Y/N, etc). They'll already know via address/email etc. if you have accounts on both and can merge them that way. I'd imagine they'll transfer fund too.
Quote:
Originally Posted by TimClubs
So it will be possible to play at Unibet with 2 accounts?
We are indeed merging the brands so it won't be possible to play two accounts - the hope is that current Stan James will start to play on our client.

Funds will be transferred by us beforehand, I don't have a set date to give you right now I'm afraid but I believe it's expected in the next month or so. Will report back once I have more concrete news.

Quote:
Originally Posted by FishNChips1
Sad to see so many players registered for the Mission Specials tonight, almost 1500 players in the €1000 tournament. The value used to be decent in those but now they are barely worth playing. Are you guys planning on increasing the prize pool?
We will indeed look at increasing these, if any promo freeroll starts to swell in numbers then we should be adjusting prizepool accordingly. Thanks for pointing this out.

Quote:
Originally Posted by SchelleXL
Hello,

can you please extend my 5 euro MTT ticket by a month.

thanks

nickname rebound111
Please contact support or visit the Unibet community site for this.
[Unibet] Official Thread Quote
02-08-2018 , 05:58 AM
Also, next UO is going to be in Malta 17-20th May. Sats in the client now, play.. PLAY!

[/shill]
[Unibet] Official Thread Quote
02-08-2018 , 02:38 PM
Quote:
Originally Posted by UnibetDavid
We are indeed merging the brands so it won't be possible to play two accounts - the hope is that current Stan James will start to play on our client.

Funds will be transferred by us beforehand, I don't have a set date to give you right now I'm afraid but I believe it's expected in the next month or so. Will report back once I have more concrete news.
Please don't transfer the money before let us know about it.
For example I have $ account at SJ. (and also keep more money there as there are some higher tables to play) Definitely don't want to convert those dollars to €, especially not on an unknown rate.
I would rather just cashout from SJ, because I already have enough money at Unibet to play 6-8 400NL.
[Unibet] Official Thread Quote
02-09-2018 , 10:39 AM
Congrats on the big win of operator of the year. Hopefully this will encourage the brass at Kindred to put an even higher emphasis on Poker as an award like this should make them realize that you guys are doing something right.
[Unibet] Official Thread Quote
02-09-2018 , 07:09 PM
Had a little chat with support today about two players with almost identical names. I think unibet should warn (email) people who copy anothers name not to do so since it looks suspicious. The players where both regulars as well. If recreational players lose on a table to players who have identical names they will think they get cheated and stop playing.

Quote:
Elena has entered the session.
Me: i have 2 players with similar names at several of my tables. Could you check if nothing strange is going on
Elena :
Hi. Welcome to Unibet's Customer Support! My name is Elena . How may I help you today?

Me: see my question
Me: its' about Mwlias and Nwlias
Elena : Hello there.
Elena :
I also need an example of the table.

Elena :
Can I have the table ID?

Me: cg26d9a0
Me: cg26d9a2
Me: another table before as well but i left that one
Me: i dont know if anything is going on but since i dont have stats I cant check for myself
Elena :
I cannot find one with the alias Mwlias.

Elena :
Only the second one.

Elena :
Did you spell it right?

Me: MwIias
Me: the 3rd letter i capital I
Elena :
It does not look suspicious at the moment, what I can recommend you is take a screenshot and send to us by email if you suspect anyone in chipdumping.

Elena :
We will then check it out and ban both players.

Me: i dont suspect chipdumping it would be colluding
Me: also i will look suspicious to recreational players
Elena :
Even colluding, both is not tolerated by Unibet.

Me: if people have almost same name and are sitting on the same table
Me: so might be an idea to send an email to those players to tell them not to do it. To avoid potential problems
Elena :
I can reassure you that both customers are different people, even from different countries.

Elena :
This is a coincidence in this case.

Me: Ok, thank you for your assistance. Have a nice day
Elena :
You are welcome. Thank you for being alert.

Elena :
Have a nice weekend!

Elena :
Thank you for contacting Customer Service!

Elena has exited the session.
[Unibet] Official Thread Quote
02-09-2018 , 07:40 PM
It's obv not pure coincidence but perhaps one player trying the psych out another.
[Unibet] Official Thread Quote
02-10-2018 , 12:30 PM
Quote:
Originally Posted by randompokerplayer
Had a little chat with support today about two players with almost identical names. I think unibet should warn (email) people who copy anothers name not to do so since it looks suspicious. The players where both regulars as well. If recreational players lose on a table to players who have identical names they will think they get cheated and stop playing.
People that collude probably don't give away such obvious tells
Besides it is hard to see the harm in someone called Aces123 and another Aces12345.
[Unibet] Official Thread Quote
02-11-2018 , 09:06 PM
3 players the other night with aliases very similar, I wrote them down and now cant find it and cant remember the names but they are started with the same thing and then had different endings but all in caps at the end. very weird, very botty. Played pretty badly but still needs keeping an eye on
was on either nl100 or nl50
[Unibet] Official Thread Quote
02-11-2018 , 09:07 PM
sng €100 tables ever run? traded 10k points for it but 0 people there, time of day or better trading back in if possible?
[Unibet] Official Thread Quote
02-12-2018 , 02:08 AM
You usually get a few running in the evenings. Try tonight - I'll sit too around 21:30 CET, once you get two people the others tend to come.
[Unibet] Official Thread Quote

      
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