Hi Leo,
I think it is approximately two weeks ago now, when I made my complaints post about the UK tour. Since then a lot has changed, and I think steps forward are made. So props to you for that. However, I still think there needs atleast one major change to be done and that is removing the Add-on in the UK4 (Qualifier to €25). First of all, I don't think it is really appealing to anyone to play a potential €12 game to win a €25 ticket.
For recreational players, it is not really appealing if they start at the UK1 level and win a ticket, to then find out they have a huge disadvantage if they don't want to add-on with another €4. I want to point out as well that it is even more of a bad thing, because the regs have ticket stacks and can add-on ''easier'' that way. As the UKtour needs more players, so also new, recreational players, I think this is a crucial factor for the UKtour to have a positive future. Also this means late-regging is (sometimes) better, which is a potential factor in games not starting. Therefore, I think removing the option to add-on is the way to go at this point.
There is another problem with the add-on, and that is more site specific than UK tour, but is IMO also a reason to remove add-on (atleast temporarily). I have had several times now, the add-on break started but there was still a hand going. Someone busted in that hand, and had to rebuy. However, this meant I got the rebuy popup as well instead of the add-on popup. Screenshot:
https://gyazo.com/e9d3c3becfd37ea0534613177a0960cd Luckily I saw it on time this tournament, and after closing the rebuy window I could still press the add-on button, but it causes confusion and IMO is a really big bug in the system that needs to be fixed asap.
Once more, I think you did some good things last week by making some changes, and you do deserve the credits for it, but I think the Add-on in the €4 (Qualifier to 25) games is a really bad thing that has a negative impact on the future of the UK tour, so I hope you can reconsider this! Thanks in advance for replying to this post and #SavetheUKtour
I would really appreciate it if someone from here could copy/paste this post in the designated community thread with my name under it and also tag @Leo-unibet in it.