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Old 06-26-2014, 04:53 PM   #151
skicowboys
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Re: Unibet - Official Thread

Hi Andrew thank you for the PM, sorry it took me a while to reply, I haven't had a PM before and didn't realise it was there, but I found it today! Thanks again, much appreciated.

I've only been frozen/disconnected twice today, so no where near what others have reported (but I have good hardware, so no cpu lag, so I'm sure that helps).
As I say above the table prioritisation doesn't work right for me either, but I'm sure it's an easy fix for you and as you said earlier you haven't had time to test it as it was released early. I'm still enjoying the site and playing winning poker, so it must be good! Adrian
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Old 06-26-2014, 05:15 PM   #152
skicowboys
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Re: Unibet - Official Thread

OK, having said nice things, the site is totally unplayable now, I'm sat out every other hand, I'm done for the night. Adrian
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Old 06-26-2014, 07:13 PM   #153
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Re: Unibet - Official Thread

Quote:
Originally Posted by skicowboys View Post
I have the same issue of having to click the table twice.

Adrian
+1
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Old 06-27-2014, 01:14 AM   #154
UnibetAndrew
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Re: Unibet - Official Thread

For those of you still having table freezing problems - you should be able to uninstall 1.6.0 and reinstall 1.5.0. This will undo all of the updates. The aim right now is to get a new client version that is purely 1.5.0 but with the July mission and Q3 challenges updated. Once that's done (& works) we'll go back to adding table prioritisation and so on.

Quote:
Originally Posted by rokent View Post
Had the same problem as Syrgas, table freez and i have to close the table or the client or it will put me sit out on all tables.
My second problem, i won 10EU mtt, and i can`t use it to 1EU multy buy in tournament. 2 days ago there was no problem.
Could you PM me your login name or post your alias please? I know you have in the past but I get tons of PMs and it's hard to keep track.

Quote:
Originally Posted by rokent View Post
3rd please move the button for adding cash to table back to the left, it`s confusing 1st of all and second, i always miss click on home.
I'm fairly sure that this is a UX thing so will likely stay I'm afraid. I don't think it'll take long to get used to again, for what it's worth. For now it'll be back to normal as we'll be on the old client for a while.

Quote:
Originally Posted by Syrgas View Post
Andrew, for your benefit though I now know what the problem is. If I am all in, in any cash game or sitngo and win the all in, the table freezes. To get back in the game, I have to restart the program. This takes a while and a when I am back if I am not blinded out yet, and win another all in...I have to log in and out. Also, I am always sat out a few hands after I log back and just watching my stack shrink.

Hope this helps. The last nick I used was Jorjeeee. But I have used another as well.
Thanks, I've reported it.

Quote:
Originally Posted by SuddenlyGood View Post
The big detail missing is blind structure and when next level is, as this should impact push fold decisons, that's why i miss the lobby in sng.
Yeh, I think it'd be nice to have some kind of timer on the SNG table. I'll add it to the list.

Quote:
Originally Posted by sickloltnul View Post
i have like 10 1euro tickets i dunno if its possible to exchange them vs cash, if not i can give them if someone is interested (if it's possible too).
For cash, no. But I'm fine with exchanging them for other tickets. It looks like the 1.6.0 update also broke something in the backoffice so nobody can credit tickets at the moment, but when it's back I'll swap them for you. Just PM me your login name or alias and what you'd like to swap them for.

I've said this before in the thread, but I don't want to end up spending all day on ticket swapping, so I reserve the right to stop doing this if it ends up taking too long eventually.

Quote:
Originally Posted by P0kerM0nk View Post
Still a bug with the table pop up, eventho the tables pop up when action is required (which is great), I frequently have to click to 'activate' the table before I can click on any button...
Quote:
Originally Posted by skicowboys View Post
As I say above the table prioritisation doesn't work right for me either, but I'm sure it's an easy fix for you and as you said earlier you haven't had time to test it as it was released early. I'm still enjoying the site and playing winning poker, so it must be good! Adrian
Quote:
Originally Posted by fasteR View Post
+1
This was feature rather than bug. The idea is that it can be really bad if a table popups and you accidentally click fold on that one as you were clicking there for some other reason.

PS get around this by having a "one click to activate" option but I wanted to make our version as simple as possible. Maybe we need to look into that.

Quote:
Originally Posted by P0kerM0nk View Post
Another thing I forgot before is when we start a cashtable we get that auto top-up pop up right away but that doesnt happen on my ipad.
I think this is because the iPad version is a slightly older version than the desktop one. I believe that this will be updated in the next iPad version. I can't test it so I don't know how auto-update works there - can you tell me what version of the iPad client you're using please?

Quote:
Originally Posted by P0kerM0nk View Post
And also, how come u cant play a tournament on an ipad?
Basically it's a system resources thing. I believe that this is an improvement that's coming soon though. Multi-tabling may take a bit longer as we're running into system constraints on the iPad 2.
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Old 06-27-2014, 03:41 AM   #155
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Re: Unibet - Official Thread

Cheers again for the quick reply, thumbs up!
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Old 06-27-2014, 04:58 AM   #156
UnibetAndrew
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Re: Unibet - Official Thread

We have a workaround for the ticket crediting problem so I'm going to do my backlog now. If I miss you, please PM me again.
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Old 06-27-2014, 05:18 AM   #157
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
I think this must be due to the new release too. Could you clear your cache and cookies in Internet Explorer please? It has to be that browser even if you use a different one normally. That has resolved this type of problem in the past.
no help
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Old 06-27-2014, 05:21 AM   #158
UnibetAndrew
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Re: Unibet - Official Thread

Quote:
Originally Posted by ment52 View Post
no help
The best plan is to uninstall 1.6.0 and install 1.5.0 then - it won't try to auto-update. You can find the older version here:

PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg
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Old 06-27-2014, 05:33 AM   #159
ment52
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Re: Unibet - Official Thread

those links appear to be broken
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Old 06-27-2014, 05:53 AM   #160
UnibetAndrew
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Re: Unibet - Official Thread

Sorry, that was me copy/pasting like an idiot.

PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
Mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg

That should be the version you download from Unibet.com too now.
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Old 06-27-2014, 07:39 AM   #161
skicowboys
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Re: Unibet - Official Thread

Hi, with regard to table prioritisation then I'd certainly hope for "one click to activate" as an option, I hadn't expected to have to click every table twice. If you are playing 3-4 tables then this is a real turn-off.
Are there any plans to allow you to choose your seat? I ask as on previous sites if I'm playing 4 tables I'd have top left for the first table, top right for the second etc. that way I always know what table I'm on, this would help on Unibet imo. Thanks again Adrian
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Old 06-27-2014, 09:31 AM   #162
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Re: Unibet - Official Thread

I should note that you can turn prioritisation off. I'll see what we can do about adding one-click though.

There're no plans for preferred seating at the moment, but if enough people want it then I have no problem adding it.
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Old 06-27-2014, 09:32 AM   #163
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Re: Unibet - Official Thread

And on an unrelated note - Challenges are going to reset early Tuesday morning rather than at Monday midnight as we wanted to do. So please keep that in mind if you're playing at 0200 etc.
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Old 06-27-2014, 01:11 PM   #164
Joshua
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
I should note that you can turn prioritisation off. I'll see what we can do about adding one-click though.
Thanks, I didn't realize you could turn it off. So much nicer to play now

(The random double clicking to place bets were driving me nuts.)
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Old 06-27-2014, 01:22 PM   #165
fifty
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Re: Unibet - Official Thread

Hi Andrew, can you please convert my €50 Unibet Open ticket and 4 x €1 Unibet Open Tickets into 13 x €4 Sit&Go tickets and 2 x €1 Sit&Go tickets.

One of my alias is: ojle

Please
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Old 06-27-2014, 01:23 PM   #166
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
Sorry, that was me copy/pasting like an idiot.

PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
Mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg

That should be the version you download from Unibet.com too now.
Pretty sure this fixed the table crashing problem for me fwiw
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Old 06-27-2014, 02:44 PM   #167
sickloltnul
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Re: Unibet - Official Thread

PC version 1.5 or 1.6 the windows log in stay all white so i can't log in
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Old 06-27-2014, 02:50 PM   #168
Xss
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Re: Unibet - Official Thread

Getting "technical error, please try again later" message while trying to join cash tables.
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Old 06-27-2014, 02:57 PM   #169
needcash4food
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Re: Unibet - Official Thread

Quote:
Originally Posted by Xss View Post
Getting "technical error, please try again later" message while trying to join cash tables.
Had same, restarted client and now I cant even log in anymore.
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Old 06-27-2014, 02:57 PM   #170
smetje
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Re: Unibet - Official Thread

client down?
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Old 06-27-2014, 03:20 PM   #171
Joak
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Re: Unibet - Official Thread

The client is down for me to smetje
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Old 06-27-2014, 03:25 PM   #172
skicowboys
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Re: Unibet - Official Thread

Broken for me to. Ironically there is a new banner telling you to complete your challenges before they reset, that's exactly what I was trying to do. Adrian

Last edited by skicowboys; 06-27-2014 at 03:35 PM.
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Old 06-27-2014, 05:52 PM   #173
RAL*.*
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Re: Unibet - Official Thread

I got finally the 1,25m points, but can't see the UO package on the client anywhere nor was there any announcement that I got it. How does that thing work?, I am off to holidays and want to be sure that the package is ok.
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Old 06-27-2014, 06:13 PM   #174
LTU Westham
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Quote:
Originally Posted by RAL*.* View Post
I got finally the 1,25m points, but can't see the UO package on the client anywhere nor was there any announcement that I got it. How does that thing work?, I am off to holidays and want to be sure that the package is ok.
I know i'm useful in any shape or form but.... 1.2mil in 3 months... that is sick. Gg man

Sent from my GT-I8190N using 2+2 Forums
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Old 06-27-2014, 08:29 PM   #175
WWFCBlue
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Re: Unibet - Official Thread

Hi Andrew,

Any chance I could get 10 of my 1e Unibet open tickets swapped into a 10e SnG ticket please?

Thanks a lot if possible. Alias is WWFCBlue
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