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Old 09-19-2014, 05:29 AM   #1301
Vizkid79
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Re: Unibet - Official Thread

Hi Andrew,
seeing as there's a good 2 month runup to Unibet London, could you please look at offering some seat only satellites for UK players? I want to play but not interested in paying for the hotel.
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Old 09-19-2014, 09:54 AM   #1302
LTU Westham
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Re: Unibet - Official Thread

Did everyone get a €200 bonus? What are the steps past first €10 increment?
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Old 09-19-2014, 10:22 AM   #1303
gormless
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Re: Unibet - Official Thread

Quote:
Originally Posted by LTU Westham View Post
Did everyone get a €200 bonus? What are the steps past first €10 increment?
Yes I got one.
If you click on the learn more link it shows 20 times the 10 euro increment.
Can't work out if it's released by flops seen or rake though.
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Old 09-19-2014, 10:37 AM   #1304
sickloltnul
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Re: Unibet - Official Thread

no
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Old 09-19-2014, 01:47 PM   #1305
Fatey
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Re: Unibet - Official Thread

Is it possible to change my UO 4 Euro ticket into 2x2 Euro tickets ?
If so it would be nice if you had time for it
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Old 09-19-2014, 04:46 PM   #1306
Ash05
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Re: Unibet - Official Thread

200 euro bonus is a cool thing. Anyone knows how much %rb it makes up for?

@Andrew
i got 44euro worth of sng tickets, could you convert it to 1x25eMTT, and 2x10eMTT please? i already had some 1e sng tickets expired, or you can just add up the remaining 1e from the cash balance if that is possible. thxal
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Old 09-20-2014, 02:51 PM   #1307
MagicAdil
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Re: Unibet - Official Thread

Hi,

I was playing in the $500 Guaranteed lunchtime tourny last night, and my game client froze up and I was unable to play a single hand. I bought in for 40, the maximum allowed. Please check this for me. My screen name is: Shut_Up_Lyla
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Old 09-21-2014, 06:40 AM   #1308
bavakka
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Re: Unibet - Official Thread

Quote:
Originally Posted by Ash05 View Post
200 euro bonus is a cool thing.
What is that 200€ bonus?
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Old 09-21-2014, 06:52 AM   #1309
Ash05
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Re: Unibet - Official Thread

Quote:
Originally Posted by Ash05 View Post
200 euro bonus is a cool thing. Anyone knows how much %rb it makes up for?

@Andrew
i got 44euro worth of sng tickets, could you convert it to 1x25eMTT, and 2x10eMTT please? i already had some 1e sng tickets expired, or you can just add up the remaining 1e from the cash balance if that is possible. thxal
forgot screen name: booyASHaka
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Old 09-21-2014, 06:53 AM   #1310
Ash05
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Re: Unibet - Official Thread

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Originally Posted by bavakka View Post
What is that 200€ bonus?
Appeared some days ago for me when i looked at the bonus section under my profile.
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Old 09-21-2014, 11:48 AM   #1311
susiria
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Re: Unibet - Official Thread

Hi Andrew
This is what happened. I had six tables of 5max sng, 5 were full, 6th registered, then client froze for maybe 30s not a big deal but 6th table didn't fill up while lobby showed it had to be full. So i closed/reopened client thought all tables will pop out normally but only 1 opened lol, tried few more times same ****. I mean there gotta be a better way something like "My tournament/sngs" where you can open tables manually. Pretty tilting experience

screenname: le_gingembre

oh and when i reopened 4eu 5max disappeared from lobby.

Last edited by susiria; 09-21-2014 at 11:54 AM. Reason: lobby
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Old 09-21-2014, 05:20 PM   #1312
Joschka
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Re: Unibet - Official Thread

Fix the Buy Chips option and add auto top-up plz
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Old 09-21-2014, 05:54 PM   #1313
HellFire021
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Re: Unibet - Official Thread

This is probably a bit far-fetched but would it be possible to inculde table limit restrictions (as pokerstars have)?
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Old 09-23-2014, 09:39 AM   #1314
UnibetAndrew
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Re: Unibet - Official Thread

Quote:
Originally Posted by Vizkid79 View Post
Hi Andrew,
seeing as there's a good 2 month runup to Unibet London, could you please look at offering some seat only satellites for UK players? I want to play but not interested in paying for the hotel.
Good idea. I'll have a look at it later this week.

Quote:
Originally Posted by LTU Westham View Post
Did everyone get a €200 bonus? What are the steps past first €10 increment?
So... Sometimes we try to reactivate players with, e.g. a playthrough bonus. This time it looks like whoever did the player selection did it wrong, and lots of people got it who shouldn't have.

Quote:
Originally Posted by gormless View Post
Yes I got one.
If you click on the learn more link it shows 20 times the 10 euro increment.
Can't work out if it's released by flops seen or rake though.
It works out as 10% RB.

Quote:
Originally Posted by Fatey View Post
Is it possible to change my UO 4 Euro ticket into 2x2 Euro tickets ?
If so it would be nice if you had time for it
To 2x €2 UO tickets? Sure. Can you PM me your login name or post your alias please?

Quote:
Originally Posted by Ash05 View Post
i got 44euro worth of sng tickets, could you convert it to 1x25eMTT, and 2x10eMTT please? i already had some 1e sng tickets expired, or you can just add up the remaining 1e from the cash balance if that is possible. thxal
Sure, done.

Quote:
Originally Posted by MagicAdil View Post
I was playing in the $500 Guaranteed lunchtime tourny last night, and my game client froze up and I was unable to play a single hand. I bought in for 40, the maximum allowed. Please check this for me. My screen name is: Shut_Up_Lyla
Ok, done. I recommend ctrl-alt-del to open the task manager, then kill the client and try again. It should work.

Quote:
Originally Posted by susiria View Post
Hi Andrew
This is what happened. I had six tables of 5max sng, 5 were full, 6th registered, then client froze for maybe 30s not a big deal but 6th table didn't fill up while lobby showed it had to be full. So i closed/reopened client thought all tables will pop out normally but only 1 opened lol, tried few more times same ****. I mean there gotta be a better way something like "My tournament/sngs" where you can open tables manually. Pretty tilting experience

screenname: le_gingembre

oh and when i reopened 4eu 5max disappeared from lobby.
This is a known issue and should be fixed in the release due next week (I believe on the 29th). Obviously that doesn't help, and it's a pretty crappy bug. I've credited you with the buyins.

Quote:
Originally Posted by Joschka View Post
Fix the Buy Chips option and add auto top-up plz
I believe that the former is going to be fixed in the update next week. Auto top-up is unlikely to happen though - we don't have it because we think it identifies weak players (as they don't use it)

Quote:
Originally Posted by HellFire021 View Post
This is probably a bit far-fetched but would it be possible to inculde table limit restrictions (as pokerstars have)?
I definitely like this kind of idea. I don't know if it'd be a huge priority without lots of people who want it though (or a regulatory environment that required it). I don't think too many people would use it, but maybe I'm wrong, anyone?
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Old 09-23-2014, 10:11 AM   #1315
gormless
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
I believe that the former is going to be fixed in the update next week. Auto top-up is unlikely to happen though - we don't have it because we think it identifies weak players (as they don't use it)
I understand the premise, but the fact is that most of the regulars are manually topping up quite regularly anyway, so not sure that not having the auto-topup removes that tell.
Wouldn't be an issue for me probably anyway as p* is just about to remove autotopup for UK players in accordance with the UK gambling law. Assume most other rooms will follow suit.

Actually on that note Andrew are there likely to be any reductions in challenge rakeback as a result of the UK gambling tax changes?
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Old 09-23-2014, 10:22 AM   #1316
UnibetAndrew
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Re: Unibet - Official Thread

I don't know if PS will actually remove it, it seems to me that there's still time for the UKGC to change the rules slightly (or turn a blind eye). Not really my area though.

I gather that the UK Gambling Act comes into force on the 1st of Oct. We're keeping Challenges the same in the UK as in the rest of the world. This is also true in DK and in BE, where there are similar kinds of taxes. I don't want to say this is always going to be the case - that kind of decision happens above my head - but I don't see much reason to change at the moment.
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Old 09-23-2014, 10:32 AM   #1317
Joschka
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Re: Unibet - Official Thread

Quote:
Originally Posted by gormless View Post
I understand the premise, but the fact is that most of the regulars are manually topping up quite regularly anyway, so not sure that not having the auto-topup removes that tell.
Wouldn't be an issue for me probably anyway as p* is just about to remove autotopup for UK players in accordance with the UK gambling law. Assume most other rooms will follow suit.

Actually on that note Andrew are there likely to be any reductions in challenge rakeback as a result of the UK gambling tax changes?

100% agree!
Every reg reloads to 100BB, recreationals don't. Not including an auto topup function does not change the situation even a little bit. If your strategy would be something like "Let's protect recreationals by making the regs click a million times every time they reload and have a buggy reload system so that they start tilting" - I would say: mission accomplised
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Old 09-23-2014, 11:21 AM   #1318
UnibetAndrew
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
It works out as 10% RB
Apparently I got the wrong end of the stick - it's 25%.

Quote:
Originally Posted by Joschka View Post
100% agree!
Every reg reloads to 100BB, recreationals don't. Not including an auto topup function does not change the situation even a little bit.
It's the automatic nature of top-up that determines what kind of player it is. If auto topup is available and someone isn't using it, that player is likely to be new.
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Old 09-23-2014, 12:57 PM   #1319
gormless
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Re: Unibet - Official Thread

Quote:
Originally Posted by UnibetAndrew View Post
I don't know if PS will actually remove it, it seems to me that there's still time for the UKGC to change the rules slightly (or turn a blind eye). Not really my area though.

I gather that the UK Gambling Act comes into force on the 1st of Oct. We're keeping Challenges the same in the UK as in the rest of the world. This is also true in DK and in BE, where there are similar kinds of taxes. I don't want to say this is always going to be the case - that kind of decision happens above my head - but I don't see much reason to change at the moment.
Good to here you don't have any immediate plans to change the Challenge scheme.

Pokerstars have already committed to it, UK players will be moved to a separate platform, same player pool though unlike fr, on 00:01BST October 1.
There will be a reduction in VIP scheme to swallow tax, and their interpretation of the no more than 25 autoplays (aimed at slot machines in betting shops presumably) is that they can't offer auto rebuy anymore and it won't be available on the UK platform.
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Old 09-23-2014, 01:39 PM   #1320
bavakka
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Re: Unibet - Official Thread

Quote:
Originally Posted by bavakka View Post
Hi Andrew,

Could you please change my two 25€ sng tickets to three PLO10 tickets, thank you.

alias: SoLucky
Andrew, please please .
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Old 09-23-2014, 09:20 PM   #1321
NicestoryiCALL
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Re: Unibet - Official Thread

"reach the river when it comes the ace of spade"

the ace of spades can be on the flop right ?
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Old 09-23-2014, 10:32 PM   #1322
SuddenlyGood2
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Re: Unibet - Official Thread

Hi Andrew, just wondering if an android app is on the horizon at all, would be really awesome
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Old 09-24-2014, 03:56 AM   #1323
RAL*.*
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Re: Unibet - Official Thread

Is the reload bug to be fixed anytime soon? It is a constant problem for me. I am not able to reload so that the next hand I would have 100 bbs. It is slightly frustrating to have a monster hand the next hand and I have 2bb's left after a lost hand. It has happened many times and I it has likely cost me already many€€€€. thanks.
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Old 09-24-2014, 10:13 AM   #1324
kapetain
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Re: Unibet - Official Thread

Quote:
Originally Posted by NicestoryiCALL View Post
"reach the river when it comes the ace of spade"

the ace of spades can be on the flop right ?
nah, the river card must be A
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Old 09-25-2014, 05:42 AM   #1325
UnibetAndrew
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Re: Unibet - Official Thread

Quote:
Originally Posted by bavakka View Post
Andrew, please please .
Ah yes, sorry about that, done.

Quote:
Originally Posted by SuddenlyGood2 View Post
Hi Andrew, just wondering if an android app is on the horizon at all, would be really awesome
Yes, but I'm not sure when. The iPad app does pretty well for us despite not including multi-tabling, so I'm definitely interested in getting it done too.

Quote:
Originally Posted by RAL*.* View Post
Is the reload bug to be fixed anytime soon? It is a constant problem for me. I am not able to reload so that the next hand I would have 100 bbs. It is slightly frustrating to have a monster hand the next hand and I have 2bb's left after a lost hand. It has happened many times and I it has likely cost me already many€€€€. thanks.
This appears to be caused by locking/unlocking your computer, and also by minimising your client. This will be fixed in the update on Monday. If you still get it after then, please let me know.

I believe it can also be fixed by logging out then back in again - it's down to timing out with the Unibet cashier.
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