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09-16-2014 , 09:11 PM
Andrew,

Just thought I would flag the 10 euro sng free roll is paying out too many places if it is meant to be a 10 euro freeroll. it started at 2am GMT, just incase future ones will run and are not meant to with that payout structure.

[Unibet] Official Thread Quote
09-17-2014 , 04:56 AM
Quote:
Originally Posted by CirtogC
hmmm so im in position and the other player checked and i want to bet here but i missclick and hit the fold button and then the window with the fold/check appears, i think it's better if it asks "are u sure u want to fold" ? Yes/No
Quote:
Originally Posted by 2bad4u
+1

Not really a poker thing. More usability standards I think.
Like I said before, I wouldn't mind if it just folded you - that's what happens in live if you accidentally pass after all.

But we have quite a few features that don't operate the way the rest of the industry does and I'm willing to reconsider for good reasons. I'll discuss it internally.

Quote:
Originally Posted by SuddenlyGood2
Just noticed system freeroll are hourly now, that's really cool
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Originally Posted by SuddenlyGood2
Andrew,

Just thought I would flag the 10 euro sng free roll is paying out too many places if it is meant to be a 10 euro freeroll. it started at 2am GMT, just incase future ones will run and are not meant to with that payout structure.
Aha, thanks. I've credited you some tickets as a reward for finding a problem with the software that would have cost us money.

The tournament creation process can be a bit temperamental - apparently this is how they all looked initially, but most were fixed.
[Unibet] Official Thread Quote
09-17-2014 , 05:24 AM
Quote:
Originally Posted by UnibetAndrew
Like I said before, I wouldn't mind if it just folded you - that's what happens in live if you accidentally pass after all.
Not if the house dealer notices.
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09-17-2014 , 05:59 AM
Seems like Unibet is unavailable in Latvia again.
[Unibet] Official Thread Quote
09-17-2014 , 06:14 AM
Quote:
Originally Posted by needcash4food
Seems like Unibet is unavailable in Latvia again.
Is this just the website, or the poker site too?
[Unibet] Official Thread Quote
09-17-2014 , 06:21 AM
Quote:
Originally Posted by UnibetAndrew
Is this just the website, or the poker site too?
Both.
[Unibet] Official Thread Quote
09-17-2014 , 06:48 AM
Quote:
Originally Posted by UnibetAndrew
Cashier problems/top-up problems/buying-in problems: We think this is down to computers going into sleep mode (or being locked), then reactivated. We think this is timing them out from our cashier service.

This will be fixed in the next release, but if you have experienced this problem then a restart of the client should solve it.
It doesn't matter if the computer had been in sleeping mode or not, the bug pops up anyway .

Another bug is still here. After a long session, at least 2,5-3 hours, this "can't open new tables on specific limits". If you are playing on NL10, you can open any other tables on other limits except on NL10. Or you can't open new tables and if you are trying few times, client will collapse and you have to restart it. It's not that bad, but can be bothering.

I like the upcoming upgrades, but I can't be extatic for them if they will probably come with new bugs, while a few "old" ones are still there.
But on the whole, I like what you are doing guys, so keep up the good work .
[Unibet] Official Thread Quote
09-17-2014 , 08:15 AM
Quote:
Aha, thanks. I've credited you some tickets as a reward for finding a problem with the software that would have cost us money.

The tournament creation process can be a bit temperamental - apparently this is how they all looked initially, but most were fixed.
thanks very much Andrew, I just checked and haven't received any tickets in case something went wrong!
[Unibet] Official Thread Quote
09-17-2014 , 11:11 AM
Quote:
Originally Posted by SuddenlyGood2
thanks very much Andrew, I just checked and haven't received any tickets in case something went wrong!
Wow thanks very much, I just received two tickets, and the original two I didn't receive have showed up as expired.

Many thanks much appreciated
[Unibet] Official Thread Quote
09-17-2014 , 11:28 AM
Quote:
Originally Posted by UnibetAndrew
Is this just the website, or the poker site too?
Quote:
Originally Posted by needcash4food
Both.
Bugger. We're looking into it again.

Quote:
Originally Posted by bavakka
It doesn't matter if the computer had been in sleeping mode or not, the bug pops up anyway .
Not good either. I've asked the developers to investigate further.

Quote:
Originally Posted by bavakka
Another bug is still here. After a long session, at least 2,5-3 hours, this "can't open new tables on specific limits". If you are playing on NL10, you can open any other tables on other limits except on NL10. Or you can't open new tables and if you are trying few times, client will collapse and you have to restart it. It's not that bad, but can be bothering.
I suspect this is the same thing - I've passed it along too.

Quote:
Originally Posted by bavakka
I like the upcoming upgrades, but I can't be extatic for them if they will probably come with new bugs, while a few "old" ones are still there.
But on the whole, I like what you are doing guys, so keep up the good work .
Yes, I agree. We definitely want to prioritise fixing bugs and getting in some of the "obivous" features we're currently missing. Those are our main aims for the rest of the year.

Quote:
Originally Posted by SuddenlyGood2
thanks very much Andrew, I just checked and haven't received any tickets in case something went wrong!
Quote:
Originally Posted by SuddenlyGood2
Wow thanks very much, I just received two tickets, and the original two I didn't receive have showed up as expired.

Many thanks much appreciated
Welcome. They were stuck in a huge queue as the server was doing something else, sorry about the delay.
[Unibet] Official Thread Quote
09-17-2014 , 11:39 AM
Andrew could u please convert my 50€ UO and 3*10€ UO ticket and 4*1€ MTT ticket to 21 4€ SNG ticket?

alias: AGENT66

tnx
[Unibet] Official Thread Quote
09-17-2014 , 11:42 AM
Quote:
Originally Posted by AGENT66
Andrew could u please convert my 50€ UO and 3*10€ UO ticket and 4*1€ MTT ticket to 21 4€ SNG ticket?
I'm afraid I'm not converted UO tickets to non-UO:

Quote:
Originally Posted by UnibetAndrew
OK, ticket converting is getting a bit out of hand. From now on, I will exchange any tickets EXCEPT for Unibet Open ones. I don't mind changing 10x €1 UBO to 1x €10 UBO (etc), but I will stop changing 10x €1 UBO for 1x €10 SNG (etc). If I don't do this then all I'll be doing is converting tickets. In a few weeks we'll bring back "Road To Cannes" or a variant of it, and it'll get even worse then.
Quote:
Originally Posted by UnibetAndrew
From this point onwards, I will only change UBO tickets to non-UBO if the ticket was earned today or earlier. I will change non-UBO tickets however anyone likes, and I will change UBO tickets to other denominations of UBO tickets.
Quote:
Originally Posted by UnibetAndrew
Thought I'd just warn anyone again who hasn't read up that far - I don't plan to convert any UBO tickets that were credited before today, except to exchange them for different denomination UBO tickets. I'll continue with regular tickets as usual.
[Unibet] Official Thread Quote
09-17-2014 , 11:56 AM
Ok, could you convert 4*1€ MTT ticket to 1*4€ SNG ticket?
[Unibet] Official Thread Quote
09-17-2014 , 12:01 PM
Quote:
Originally Posted by AGENT66
Ok, could you convert 4*1€ MTT ticket to 1*4€ SNG ticket?
Sure, done. I managed to cancel 4x €1 SNG tickets too, so credited them back anew.
[Unibet] Official Thread Quote
09-17-2014 , 12:26 PM
Actually this is my first request so could you be so kind and convert UO ticket, one time plizzzz?

You can answer in my lobby, nobody will know expect you and me of course.
[Unibet] Official Thread Quote
09-17-2014 , 12:28 PM
Quote:
Originally Posted by AGENT66
Actually this is my first request so could you be so kind and convert UO ticket, one time plizzzz?

You can answer in my lobby, nobody will know expect you and me of course.
Sorry - I don't like saying no, but I have to for Unibet Open tickets.
[Unibet] Official Thread Quote
09-17-2014 , 03:23 PM
Is it possible for Dutch players to play on Unibet in France? I am in Cannes at the moment and would like to play some cash

Last edited by Bersma; 09-17-2014 at 03:33 PM.
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09-17-2014 , 04:14 PM
hello Andrew, would you be so kind to change my MTT tickets in SNG ticket. any SNG ticket is fine.

screenname : mienekepoes

thx
[Unibet] Official Thread Quote
09-17-2014 , 04:45 PM
Andrew, thank you for the great job you are doing with this site!

I recently recognized that the sng and mtt-tickets do expire after a certain time. I planned to wait until I have enough of them to be worth it to molest you, but now I have no other chance: Could you please change all my tickets to a NL10 cash game ticket?

Thank you very much in advance!
[Unibet] Official Thread Quote
09-18-2014 , 02:52 AM
Quote:
Originally Posted by GoFlo
Andrew, thank you for the great job you are doing with this site!

I recently recognized that the sng and mtt-tickets do expire after a certain time. I planned to wait until I have enough of them to be worth it to molest you, but now I have no other chance: Could you please change all my tickets to a NL10 cash game ticket?

Thank you very much in advance!
Oops, forgot my screenname: Go_Flo
[Unibet] Official Thread Quote
09-18-2014 , 04:04 AM
If you wouldn't mind could you change 4 of my 1€ sng tickets into a 4€ MTT ticket, thanks
[Unibet] Official Thread Quote
09-18-2014 , 06:49 AM
Hi Andrew,

Could you please change my two 25€ sng tickets to three PLO10 tickets, thank you.

alias: SoLucky
[Unibet] Official Thread Quote
09-18-2014 , 11:19 AM
Hi Andrew no worries about my request I decided to play them after all thanks
[Unibet] Official Thread Quote
09-18-2014 , 12:11 PM
I'm in Cannes at the moment, and the hotel wifi is awful. I'll have to get back to tickets etc tomorrow. I'll be at the welcome party if any of you are there.
[Unibet] Official Thread Quote
09-18-2014 , 04:12 PM
Enjoy Cannes!
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