Hi Andrew could you please convert my 3x 1e MTT tickets to 3x 1e banzai tickets?

Alias - RSR_with_luv

Thanks!

Can you convert my PLO-ticket into bonus?

SN: UnibetPatron

Is it possible to extend my double trouble tickets... I couldnt play yesterday (due of my graduation of my bachelor ).. username: noobody

Hello

Could you please change my PLO10, 2x4NL, 2€SnG (total of 20€) into 4x5€ Banzai tickets.

Also I would like to receive all possible (lifetime) statistics to my registered email.

Alias: yesyes6

Thank you.

It's intentional, no need to worry.

Thanks, should be fixed now.

Should be fixed too.

Sorry, I looked into this (and into Windows phone) but I don't think the market share is large enough for it to be economical for us at the moment.

Sorry, all I see is a cash game ticket with partial playthrough, which I can't exchange.

I didn't want to give the impression that it's almost ready - we're talking a few months because we have a couple of external deadlines coming soon that require development work. After that, most of the development time is going towards the longterm solution for our technology problems.

I really dislike these things, but it's more important for me that we acquire more players, so I need to be quite quiet about it so as not to annoy that team.

Well, we could potentially not run them. I hate when someone says "ok, I want to play on Unibet, which affiliate should I use?". That's the exact opposite of what the journey should be.

Nice, thanks. The changes are in green at the top of the doc. It looks like it's just an error in the page footers. For comparison:

https://unibet.hs.llnwd.net/polopoly...Rules_v1.6.pdf
https://a1s.unicdn.net/polopoly_fs/1...Rules_v1.5.pdf

Yes, good point. It's because the internal name for our new poker client was project Skywalker. That came about because it was originally named "project Solo" which rather gave away that we were going to leave MPN to anyone who saw the project name.

This is just some poor phrasing: it means that the only eligible games are those stakes. It varies every day, but if a prize is won at NL4, that stake isn't removed from the list or anything, it can still be won at NL4 again.

Yes, I'm really ashamed that Jamie's internet connection had problems.

I'm pretty sure that if your connection is poor enough, this won't update properly.

But as you say, this is something we're working on. It's actually fixed in the latest release, but MS made changes in their certification process without warning, so we had to request a new one from scratch which takes forever. It's pretty frustrating as the latest update has fixed for the lobby blanking and for the one-table-freezing problems.

Done for the former, but I'm afraid I can't do the latter because the last slot freeroll is on this Sunday.

I'm not sure why anyone is getting these notifications, I've asked someone to investigate. The changes are at the top of the file:

What has changed in version 1.6 of the Poker Rules:
5 Handed Sit & Go fees have been updated.

In other words, it's just the 5SNG fees being reduced.

Sorry, I don't exchange tickets from a satellite system into anything else outside that system.

What's your alias?

I'm afraid that I can't reinstate tickets that already have playthrough on them, so I credited you with 4x €5 Banzai tickets instead.

Nope, it's every week. But now that you mention it, we should really show them in the client 14 days in advance instead of 7. We'll make that change today.

All done.

TNX

Hi Andrew,
Could you please exchange my 25nl cash ticket into a bonus?
Thanks !
SN:VirginPepsi

Hello Andrew,

Could you please change all my tickets in to a bonus of possible?

Another question; What is hte deal with the client update exctually? I see people with version v1.23, but i'm still on v1.22. Am i suppost to get a pop-up when i start the client for a new download? Because i'm not getting that. Or should i download the new client version somewhere?

Thanks in advance,

Alias: Sir-Grandad

Hi Andrew, Please exchange 3 x 100 uk tour to 9 x25, 4 x10 and 8 x 4 Thanks.pirahn

I replied to your email, would appreciate feedback on ubo.

Exchange my 4 €PLO ticket into NL ticket or SitandGo or bonus.

Alias: Bladetonko

Thank you

Microsoft made an unexpected change in their certification policy, so they had to make a new request to get the update approved, which is currently pending at microsoft. They have to wait with the further rollout of the update until it is approved

Hi Andrew, please could I have my january stats emailed to me

SN: gdaviez

Ah i see. Thanks Mathrim!

Hi Andrew could you please convert my 5x 1e SNG tickets to 5x 1e banzai tickets?

Alias - RSR_with_luv

Thanks!

Whoops, then poor phrasing from me: it means that's the MINIMUM stake.

Yup, thanks. Otherwise when it installs, it says that there's an error and you shouldn't trust the certificate. That's going to be more damaging than waiting, though it sucks.

All done.

Thanks for the quick ticket to bonus swap. Could it be that you gave me more then i should? I never changed to bonus before so i don't know. If you did gave me too much, feel free to make it right please.

Thanks,

Sir-Grandad

I have 5x €1 SNG tickets. Could I have it exchanged for 1x €5 banzai ticket?

SN: ZeroFoxGiven

Ah yes, looks like it. I thought it was 1x 10, 3x 4, but it was actually 4x4. My fault though, you can keep the difference.

Sure, done.

Hi Andrew, could you extend my super double trouble ticket? Alias is henrymorgan

Well, thank you verry much sir! :-)

Can someone explain to me this exchanging stuff? If I ask Andrew to exchange a 10€ ticket for bonus how dose the bonus actually work?

You can exchange tickets into a bonus or another ticket, or combine or divide them into bigger or smaller tickets. Bonus is a play through bonus where you pay x amount of rake to get it released. You will have set amount of days to complete the requirement. For example I have now 25 EUR bonus with 90 days to clear (i think) and it is released in 5 EUR increments. So rakeback essentially.

UO -tickets and other tourny tickets that can be only used in predefined types of tournaments can't be exhanged into other tickets or bonus but can be combined or divided.

Hi Andrew!

I have just a single question...If I Dont Have a Bank Account or Credit Card How Can I Withdraw Monney?

I want and I can Deposit Monney on your site through the PaySafe system or by the Telephone system...But if i Win To Much How Can i Withraw My Monney If I Dont Have a Bank Account or Credit Card?

Thanks!

If I can chip in, he's 99% gonna ask you to talk to support about this.

I'd say to open a Neteller account. I opened mine years ago and use my poker money with their prepaid card. Skrill works the same way.