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05-06-2015
, 04:18 AM
05-06-2015
, 04:56 AM
I forgot to say in my previous post: Sorry for the problems. It sucks that it happened again, we'd just had quite a good run without anything going wrong, but the DDOS stuff last week and now this isn't good.
I'll post the PLO4 2 + 2 "race" results later today too.
I agree. It needs a cash game controller restart though, which is a bit awkward as when it restarts players won't join existing tables, just new ones. It also needs some paperwork on our side (updating the poker rules has to go via the legal team etc) so I'm not sure when we can do it.
This'll hopefully be fixed by tomorrow.
It looks like it was taken down too quickly. I can tell you where you were on it if that helps?
Yeh, I agree. I didn't look at the proposal too closely (we sent it to the developers before I was head of poker), and spent my time on that fighting to get low rake for it, but I prefer not having the bigger game but having a lower one. I'll see how many people play for the former though.
Agree on this, it's already on the todo list but doesn't have too high of a priority yet. I'll see what we can do.
Thanks, I'm not sure whose responsibility any of this actually is, so I'll just pass this on to the head of casino and he can figure it out. Sorry you had problems.
I'd be interested to see whether the freeze was "synchronised", we'll test it out later today.
I'm glad to hear you're enjoying the site (though maybe not on Sunday).
We let people leave and rejoin because we think it keeps new players alive for longer. On the other hand, it can appear unfair and maybe that turns some players away too. I'm not sure whether we should keep it or not to be honest. It doesn't actually affect anyone's mathematical expectation in a hand (assuming people play just as well shallow as they do deep, quite a big assumption), but I distinctly remember thinking when I started out "ok, that guy has $10 of my money, I need to get that back".
Essentially it was to stop people playing headsup as we think it kills new players faster. It also stops some fraud cases - e.g. join PLO400 at 4am and play together to earn Challenge points while raking the minimum.
I'm less worried about the latter now because the fraud team has more time than they did a year ago. The former is still a problem, but I agree it probably reduces new table formation when there isn't a lot of action. We'll discuss this internally - perhaps we could have a compromise solution where the client allows 2-handed when there're no tables/few tables.
Sure, done.
They close after a few minutes of HU so it won't always be apparent.
Yeh, I'm definitely interested in doing this for UO Glasgow.
Yeh, no good during that, but when we have our own stream going it'll work better. Honestly, I think we'll have just as many people watching our stream as they do theirs (if not more, if we can do it right).
Like I say it wasn't really my decision, but I don't think it's as bad as you think. The 10+ stack don't change someone's equity if they're on 1 stack for example. I think having a lower stake and maybe removing the top one will help here.
The point of the game is to be fun and to be fast and I think it does both of these. Perhaps it does kill new players faster, but I don't think there's much reason to think that (assuming they play the same stake games). When we have more data we can find out though.
OK, thanks.
Sure, done.
Different levels of comfort with risk.
Sure, done.
I'll post the PLO4 2 + 2 "race" results later today too.
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Oh btw Andrew, it's probably not your responsabilty but could be important enough to pass on: I occasionally play some €1 blackjack and tried to do it on my iPad for the first time (so no Flash, guess this is all js?), some points:
- it looks horrible, text is ugly and often placed on top of other text
- it's unresponsive to the point where players need to tap buttons 10s of times, and then it will sometimes react twice. I did in fact, not intend to hit on 20
- the balance (which I think is at the bottom of the screen) is impossible to read. I suspect this could get you in a lot of legal trouble w/r/t responsible gambling.
- it looks horrible, text is ugly and often placed on top of other text
- it's unresponsive to the point where players need to tap buttons 10s of times, and then it will sometimes react twice. I did in fact, not intend to hit on 20
- the balance (which I think is at the bottom of the screen) is impossible to read. I suspect this could get you in a lot of legal trouble w/r/t responsible gambling.
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I'll give my opinion, tbh i've just started playing in unibet. So far everything's great and from the perspective of a rec-reg player (since i play for fun and put more into my studies) the software is awesome, far greater than pokerstars imo. But i don't like two things: first, when you leave a table with lets say, 400bb, you can re enter and be with the minimum like in less than 1 minute.
We let people leave and rejoin because we think it keeps new players alive for longer. On the other hand, it can appear unfair and maybe that turns some players away too. I'm not sure whether we should keep it or not to be honest. It doesn't actually affect anyone's mathematical expectation in a hand (assuming people play just as well shallow as they do deep, quite a big assumption), but I distinctly remember thinking when I started out "ok, that guy has $10 of my money, I need to get that back".
I'm less worried about the latter now because the fraud team has more time than they did a year ago. The former is still a problem, but I agree it probably reduces new table formation when there isn't a lot of action. We'll discuss this internally - perhaps we could have a compromise solution where the client allows 2-handed when there're no tables/few tables.
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Hey just logged into twitch to check out some streams and saw pokerstars on the front page! Unibet needs to get some of this for Unibet would be great exposure!! 
Not sure how expensive it is?
Also the feature table with whole cards etc like they are shown on screen, not sure if Unibet have this for open, but that would be very awesome.
Not sure how expensive it is? Also the feature table with whole cards etc like they are shown on screen, not sure if Unibet have this for open, but that would be very awesome.
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this banzai thing is the craps, dont know what the hell came over you, esp. in addition with a race. Obv you were looking for any kind of replacement for your zoom variant, but i think poker ecology-wise it is plainly horrible. A few players are sitting there with 10+ stacks forceing recs to flip who might just have like 4 buyins for the lowest variant. They will may errors anyways not knowing about ranges, fold/or call to much etc. But at some point most recs wont be able to reload and lose their money in a flash not even creating a bunch of rake as they bust their rolls so quickly.
The point of the game is to be fun and to be fast and I think it does both of these. Perhaps it does kill new players faster, but I don't think there's much reason to think that (assuming they play the same stake games). When we have more data we can find out though.
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Just curious why people split their UO tickets into smaller amounts. Isn't the only way you can ever actually get value out of them to spin them up until you get to the last one and hopefully bink a package? What's the point of moving backwards down that progression. What am I missing?
Sure, done.
05-06-2015
, 05:52 AM
Oh, and I should add that we are fairly confident we've fixed the problem with the tournament controller and we should be OK next time. It broke because we ran into a really unlikely set of circumstances - it's not because the site got too busy, and it's not the same thing as broke last weekend. I think we're just stuck in some bad luck right now.
Players should all have been refunded automatically from the affected tournaments, but if you feel you haven't been refunded correctly please contact support as they can handle it better than I can.
Thanks, do you mean 50 per page or 50 in total? The pages I saw have the option to see page 2 etc. I believe we can set it to 100 per page though, so we'll request that change.
I think that having a lower stake will fix a lot of these problems. We're going to stick a ton of money into NL4 and PL4 tomorrow to try to get some old sportsbook/casino players to try the site out, so I think we'll keep it going.
Yeh, I wanted to make the rake sensible. I wasn't too involved in this feature but that's the part that I tried to push for. I don't know if the rake is right yet but I'll let it run there for a while first.
Sure, done.
Sure, done.
Yes.
Could you post your alias please?
I had to go with a €4 NL4 ticket, I'm afraid we don't have a 150bb NL4 ticket.
Yeh, it does it over a relatively short time (5 minutes perhaps, maybe 10?)
There's a table cap of 8 at NL4 and NL10 now. It's to help the ecology - we don't want the games to get tougher and tougher as time goes on.
That's a good point. I'm not sure what's best to do here, I shall have to think about it.
Sorry for the delay - it was due to Friday being a holiday in Estonia where the developers are based, and another holiday in London on Monday where the poker team is based.
Sure, done.
The ticket refund was automatic rather than conscious - the cash refund was done by us afterwards though.
Sure, done.
We don't have an increase in disconnection problems on our side - it's the same as it's always been (tourney controller and browser problems aside).
What's your alias? And which platform are you using to connect to the poker client?
I'm not sure about exactly how this is implemented so I asked the developers. I'll let you know when they reply.
Sure, done.
Sorry, this is a site-wide thing rather than a poker thing so I don't know how it works. If you talk to support they should be able to help.
We're going to fix it when we do the tourney lobby redesign but that likely won't be until late Aug. Sorry for the problem, if you'd like us to look into a refund please talk to support and they'll investigate.
Sure, done.
Yup, it's rubbish. It'll be improved when we do the tourney lobby redesign, but there're a lot of things coming in all at once so it's taking a long time to build.
Yup, this is also a problem. I don't know what does it but the dev guys say it's basically not possible to fix. I think we just have to live with it for the foreseeable future - this is definitely our biggest long-term problem.
Thanks for the additional ad ideas.
I think we need it for late reg and we probably need it when someone buys in with cash even if they have a ticket. Those're the cases that we plan to build it for right now, but we won't have it for normal registration. That should get us most of the best of both worlds.
Yes. I think we'll do this but I don't have an ETA yet.
I want to include Challenges, but to do so we need a sample size of existing hands. It's impossible to calculate the frequencies for Challenges so we datamine instead. I don't know yet if there'll be time to build a whole new set of Challenges for Jul (we've given the developers zillions of things that we need built by the Autumn), but if it is then it'll be in then. They won't award many points though as the rake is so low.
Agree - rebuys is the feature that's suffered the most from some recent requirements. I still hope we can have it in time for the tourney lobby redesign.
Aha, I cancelled one I shouldn't have then. Fixed.
Sorry, I shouldn't exchange the WSOP promo tickets - it's a special promotions so I don't want to mess with it for similar reasons for not exchanging UO to non-UO.
Sure, done.
Sure, done.
Sure, I'll PM you my bank details and we can discuss my "handling fee".
Sure, what's your alias again?
Sure, done.
Sure, done.
Players should all have been refunded automatically from the affected tournaments, but if you feel you haven't been refunded correctly please contact support as they can handle it better than I can.
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Just to balance out the banzai discussions.
I applaud Unibet for innovating this game. It is a tonne of fun. I had a go and had to stop as the swings are too great for a small bankroll. But if i was just playing for fun and not trying to profit it would be cool. Also if I had 100buy ins for it i could afford to play without caring it would be good also.
The business about people sitting with 10+ stacks causing people to shove i don't get because the game causes you to shove whether you are versus 1 stack or 10 - you still have 10bbs unless you are deep verse another deep stack in which case you adjust.
i think it might be dangerous for problem gamblers as it's more like a slot machine than it is a poker game. But the same could be said for hyper sngs which run around the clock on other sites.
I was worried it would dilute the player pool at 4nl - but so far (only 2 days in) i can say there are still plenty of bad players at 4nl, hopefully it stays that way.
I applaud Unibet for innovating this game. It is a tonne of fun. I had a go and had to stop as the swings are too great for a small bankroll. But if i was just playing for fun and not trying to profit it would be cool. Also if I had 100buy ins for it i could afford to play without caring it would be good also.
The business about people sitting with 10+ stacks causing people to shove i don't get because the game causes you to shove whether you are versus 1 stack or 10 - you still have 10bbs unless you are deep verse another deep stack in which case you adjust.
i think it might be dangerous for problem gamblers as it's more like a slot machine than it is a poker game. But the same could be said for hyper sngs which run around the clock on other sites.
I was worried it would dilute the player pool at 4nl - but so far (only 2 days in) i can say there are still plenty of bad players at 4nl, hopefully it stays that way.
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you need much more than 100 BI.
important thing in push/fold imo is that the rake isn't high enough to make it unbeatable, and it seems like unibet is well aware of this with the 1% rake. things are very different at the 888 push/fold tables where afaik rake is 5%(or whatever the standard rake on 888 nlSH tables there is), and i think those tables are unbeatable below something ridiculous like $10/20 blinds. (i played a small sample there last year at $2/4-25/50 to see how much rake there was)
important thing in push/fold imo is that the rake isn't high enough to make it unbeatable, and it seems like unibet is well aware of this with the 1% rake. things are very different at the 888 push/fold tables where afaik rake is 5%(or whatever the standard rake on 888 nlSH tables there is), and i think those tables are unbeatable below something ridiculous like $10/20 blinds. (i played a small sample there last year at $2/4-25/50 to see how much rake there was)
Sure, done.
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Hi Unibet, would some of my tickets be able to be extended? I am normally active but currently your poker client does not work for me at all, it keeps crashing as I said above. Yeah, would be appreciated if the tickets get a bit longer to compensate for the client being as unstable as reactor 4 of Chernobyl 
I guess notThere's a table cap of 8 at NL4 and NL10 now. It's to help the ecology - we don't want the games to get tougher and tougher as time goes on.
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Banzai is fun but maybe it should be kinda capped as in "you can only bring so much when leaving and then coming back". Sure it's kind of going south but as it is now there are lots of 5NL Banzai tables where 5 dudes have ~100BB stacks and are essentially just playing unraked 50NL.
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Hi Andrew!
Please do something about Unibet Client,he cant stay connected 20 seconds,i cand play anymore in these conditions,i have to reconnect to my Tables every 20-30 seconds.
Unibet workit perfectly untill it was a Update 2-3 month ago,sience then is worse and worse,from a few disconnection on 15-20 minutes now are disconections on every minute.
I play poker on Uniber for 3-4 years and for me is the first poker site in the world but because of this client problems Unibet will lose alot of players and that a pity for your poker team all good work from the last year when you guys activated this site verry much.
Good Luck!
Please do something about Unibet Client,he cant stay connected 20 seconds,i cand play anymore in these conditions,i have to reconnect to my Tables every 20-30 seconds.
Unibet workit perfectly untill it was a Update 2-3 month ago,sience then is worse and worse,from a few disconnection on 15-20 minutes now are disconections on every minute.
I play poker on Uniber for 3-4 years and for me is the first poker site in the world but because of this client problems Unibet will lose alot of players and that a pity for your poker team all good work from the last year when you guys activated this site verry much.
Good Luck!
What's your alias? And which platform are you using to connect to the poker client?
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i want to discuss one of the challenges, the one being "act preflop after two players in front of you have put the same amount of money into the pot as each other"
i know fairly recently the wording of this challenge has changed to try and be a bit clearer as to what exactly is required but i still think its not quite right.
ive been playing some 3 handed poker just now and noticed i may not be getting credited for all the steps i may should be getting because of the wording.
for example if im on bb and button raises and sb calls, my interpretation of the challenge should mean that whatever action i choose to do wether its raise call or fold i should get credited for the step as ive "acted" on the required setup of the challenge.
ive also seen from time to time that sometimes it gives me the step if i 3 bet, sometimes if i call and sometimes if i fold but none of them are on a consistant basis.
during my time there i was in this situation where it got to me on the big blind several times 3 handed where i done all 3 possible actions and it only credited 1 step.
im not moaning about missing a few steps from the challenge here but i would like the description of what is required to be a little clearer, its maybe my interpretation thats way off thats why i feel the need for clarification but im pretty sure its the word "act" that needs to be cleared up. to me when the action gets to me the 3 options available to me fulfill the requirement. if thats not the case i would be grateful for some clarity.
thanks
i know fairly recently the wording of this challenge has changed to try and be a bit clearer as to what exactly is required but i still think its not quite right.
ive been playing some 3 handed poker just now and noticed i may not be getting credited for all the steps i may should be getting because of the wording.
for example if im on bb and button raises and sb calls, my interpretation of the challenge should mean that whatever action i choose to do wether its raise call or fold i should get credited for the step as ive "acted" on the required setup of the challenge.
ive also seen from time to time that sometimes it gives me the step if i 3 bet, sometimes if i call and sometimes if i fold but none of them are on a consistant basis.
during my time there i was in this situation where it got to me on the big blind several times 3 handed where i done all 3 possible actions and it only credited 1 step.
im not moaning about missing a few steps from the challenge here but i would like the description of what is required to be a little clearer, its maybe my interpretation thats way off thats why i feel the need for clarification but im pretty sure its the word "act" that needs to be cleared up. to me when the action gets to me the 3 options available to me fulfill the requirement. if thats not the case i would be grateful for some clarity.
thanks
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Hey Andrew,
Although the poker account is in euros they said in support that my account is in RON. I didnt do any additional settings and its a new and strange situation for me as im forced to cashout only RON which translates into useless annoying fees to the bank.
Could you please set my account to euros ?
Thanks in advance !! My username is 5b10b1525b
Although the poker account is in euros they said in support that my account is in RON. I didnt do any additional settings and its a new and strange situation for me as im forced to cashout only RON which translates into useless annoying fees to the bank.
Could you please set my account to euros ?
Thanks in advance !! My username is 5b10b1525b
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Is anyone else having a problem that sometimes tournament stats are not updating at all, like avg stacksize, number of players left, etc... ? I regularly have it, especially in somewhat larger tourneys like the mission freerolls. It's quite annoying. That being said, please also add those stats to the IOS app. It's just annoying not being able to know how far along you are in a tournament. The only indication you get at some point is the hand-for-hand pause.
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unibet can't win on this.
if it was late registration , and someone clicks on register , if they put "are you sure you want to register" dialog box in as an intermediate step .......someone else is going to then post saying why do i need to do this.....i clicked on register its obvious that i want to play the tournament.
if it was late registration , and someone clicks on register , if they put "are you sure you want to register" dialog box in as an intermediate step .......someone else is going to then post saying why do i need to do this.....i clicked on register its obvious that i want to play the tournament.
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can we have 1e buyins added as an extra option in the banzai lobby.flipping for 5euros can knock a hole in small bankrolls. If you are trying to attract new recreationals to play and go throug the missions , the all in and see 10 flops at bazai could wipe out bankrolls and put people of staying longterm on unibet.
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MTT calendar still looks very un-impressing. Getting those rebuys / add-ons might help it, as it would make easier to make higher guaranteed tournaments with less challenge to reach those guaranteeds. Even one daily 10€ rebuy with 3k / 5k guaranteed might radiate to other tournaments, making them bigger.
Sure, done.
Sure, done.
Sure, done.
05-06-2015
, 05:59 AM
05-06-2015
, 06:10 AM
05-06-2015
, 09:51 AM
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I talked to support and a person there said it can be done but not by him. Knowing the way you help players on this thread i suggested if i should talk to you better and he said it is a good idea.
I think having my account in euros its way simpler for both the site and me.
I think having my account in euros its way simpler for both the site and me.
And done, but I think I shall change my policy on cash tickets: I've been inconsistent on this in the past, but from now on I won't exchange cash game tickets that have already got some playthrough. It defeats the purpose for us to award them and have someone win one hand then convert it into something "easier" to turn into regular money.
Whoops, sorry! Fixed (with a bit on top)
05-06-2015
, 09:52 AM
05-06-2015
, 10:05 AM