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Old 04-03-2021, 01:14 PM   #28251
LektorAJ
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Re: Unibet - Official Thread

The note on Supernova says it resumes at 19.00 CET - should this be CEST?
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Old 04-03-2021, 06:34 PM   #28252
MrFancyPants
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Re: Unibet - Official Thread

Hey, I have a 50 euro milky way ticket and a 1 euro MTT ticket.

Can I please change them to 5100 bonus points please?

Many thanks

Username: 'TicketTim'

Cheers
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Old 04-04-2021, 06:37 PM   #28253
MTes
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Re: Unibet - Official Thread

I have "1100 unibet open online" ticket can anybody explain me what tournament is it?when is it gonna run en what it means 1100 euro, is that size of pot or is that ticket valua?
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Old 04-05-2021, 04:05 AM   #28254
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Re: Unibet - Official Thread

What online hand replayers do people use? Looking for something that I can just c/p a unibet HH into and preferably shows pot odds.
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Old 04-05-2021, 06:54 AM   #28255
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Re: Unibet - Official Thread

Quote:
Originally Posted by Stubbe-Unibet View Post
This is simply a seasonal adjustment, which happens every year

The traffic just isn't the same during the summer, and we'd have really significant overlays, if we were running with the same GTD's all year round. I'm willing to bet that we'll be back to the previous ones come December, if not higher
I have been checking the tournament prizes during the winter and this spring too, but I see they dropped even more. At least the 1000euro noon Sputnik dropped from 1000euro to 600euro, and now I see it's 500euro. I understand you might be losing some money because not enough players sign up, but these lower prizes will result in even lower number of players signing up. Personally I don't have time to play in evenings, and this was the only decent tournament that was running during the day, but this low prize is killing it
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Old 04-05-2021, 08:20 AM   #28256
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Re: Unibet - Official Thread

when are the new pre-set bet buttons expected to be ready to start using?
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Old 04-06-2021, 06:01 AM   #28257
IJustClick
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Re: Unibet - Official Thread

Hello!

Previously at the end of each Q, "unused" and half completed challenge points were rolled over to next Q, but this time everything got zero'd in my account. Is that how it was supposed to be or an error?

Alias: Greatstacker
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Old 04-06-2021, 06:39 AM   #28258
MTes
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Re: Unibet - Official Thread

only questions hier ?is nobody here
to answer them?
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Old 04-06-2021, 07:24 AM   #28259
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Re: Unibet - Official Thread

It's been a double bank holiday weekend in a lot of countries since your last post MTes. Probably a sizable backlog of questions to answer.
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Old 04-06-2021, 08:05 AM   #28260
kacsa1st
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Re: Unibet - Official Thread

hey Andy-Unibet!

could you send me my cash game results of jan, febr, marc?!
alias: bl00dthirst

thx fwd!
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Old 04-06-2021, 08:55 AM   #28261
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Re: Unibet - Official Thread

Quote:
Originally Posted by MTes View Post
only questions hier ?is nobody here
to answer them?
Quote:
Originally Posted by Andy-Unibet View Post
I'll be away until the middle of next week so responses will be limited until then.
.
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Old 04-07-2021, 06:44 AM   #28262
Andy-Unibet
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Re: Unibet - Official Thread

Quote:
Originally Posted by JaNor View Post
Why you dont implement a hud Like Rio have. Would be even great for recs against eastern Europe nits.
Quote:
Originally Posted by JaNor View Post
thanks for ingnore
Apologies, didn't mean to miss this out. There has never really been a discussion regarding adding a universal HUD while I've been here. I personally don't have any strong feelings for or against it. I've never paid much attention to the RIO/GG HUDS because of either small sample or because I play MTTs mostly.

Would be interested to hear if anyone has any strong opinions for/against.

Quote:
Originally Posted by HelpMeplz! View Post
Hey, wonder if someone could tell me if 100/200nl run much between 8am-2pm GMT? Thanks!
Both are running now (10:30 BST). Games might be slow at 8am but in general they run during those times.

Quote:
Originally Posted by LektorAJ View Post
Which is why I've given up on completing the mission this month. People just don't play like that.
Quote:
Originally Posted by Ariebombarie View Post
Wow, can't believe 2 things,

1 - i misread the 4/ 5 player thing, thanks purps for the feedback on that
2 - why there would be such a mission, this is definitely a top 5 banana mission to me ( we had some more mission in the past that required bad plays, but come on, this is ridiculous.)

I guess i'll just limp in a stack or 2 and hope i get 4 overcalls, wtf man?
Aren't they mission's kindoff meant to either learn players something about unibet (client/lobby/games) or to improve pokerskils (maybe play a certain range/spot/game).
This just looks like your trying to make us play bad and earn more money by learning us how to play bad (wwith this specific misison)

at least make it so we can clear it on banzai or PLO, because this is just very unlikely to "happen" by accident on NLHE, i checked my last 20k hands (about a month of play on another site), and i can't compare 1 on 1 because its zoom/snap game, but on 20k hands i have 0 hands with 4 other players on flop, if i extend my sample to 48846 hands (these are the hands in my DB, without going back to far in time) there are a whopping 14 hands that had 5+ players on flop. all of these hands are weird obv, most of them are me opening in LJ and getting called 4 or 5 times but a chance of about 1:3500 based on my zoom sample doesn't build a lot of confidence.

Also very important to add as feedback here, is that a lot of the time you're not getting a full table, i tried clearing this challenge the last 2 days a few times, and i am gonna guess that i played about 5% 6max - 10% 5max - 75% 4max and 10% 3max or something like that. But if the mission is 4 OTHER players, it means you NEED a minimum of 5 max on your table and this just doesn't happen too often when i play cash, i will try to find some room to fit in some nl4 in prime time cash hours i guess therefore increasing my chances of getting lucky for this challenge. also 3500 hands at 60-ish hands per hour (my estimated hands per hour on unibet cashgames) would come down to about 58 hours or something stupid like that.

TLDR: please never do this mission again

EDIT: not sure if i actually wanna recommend this but here we go; maybe you can check for players that collude, because this mission has such high chance of failing that people that will be morally displaced will revert back to cheating and or colluding, that being said, i do believe that if they only collude for this challenge they should only get marked (not punished) because of the inticing character of the mission. but it could give a good image in regards of honesty in the games and missions, so if that was the (disguised) goal i can get it
Will pass the feedback on to the Marketing manager regarding the mission. It does sound a bit legacy in terms of how players used to play.

Quote:
Originally Posted by Ariebombarie View Post
Hi Andrew/Stubbe,

Can you look into the following;
- on 31-3-2012, 14:03 you changed my 13x 5€ UK tour tickets into 8000 points, thanks for this.
- on 1-4-2012, 08:19 you changed my final 1x 5€ UK tour Ticket in a 5€ MTT ticket, could you please exchange this to 500 points (i was saving up to buy the 100€ playthrough bonus, and this plus the next comment should get me there).
- on ?-?-????, ??:?? (not sure when you did this, but yesterday i after 14:03 is till had 10x 1€UK Tour tickets in my account, and this morning they were gone); this morning my 10x 1€ UK tour tickets got taken from the account, but i did not receive the 1000 bonuspoints for the 1€ tickets.

TLDR: can you change my 5€ MTT ticket into 500 bonuspoints, and i am still waiting for the 1000 points for my old 10x 1€ UK tickets.

Thanks as always,

Hensiepensie

EDIT: about the moon format, i really don't care, so whatever the majority wants is fine by me (1 or 2 day)

EDIT2: I just realised my numbers have to be wrong!, i prob had 14x 5€ + 10x 1€ tickets, which would be 8k points, can you check the numbers please? because im not sure how many tickets i had? i Would very much like it if you could change that 5€ MTT ticket into 500 bonuspoints, because it would help tremendously
It's my first day back, I'm not ready for this maths
Will get it looked at today.

Quote:
Originally Posted by LektorAJ View Post
The note on Supernova says it resumes at 19.00 CET - should this be CEST?
Yes it should, will get it updated.

Quote:
Originally Posted by MrFancyPants View Post
Hey, I have a 50 euro milky way ticket and a 1 euro MTT ticket.

Can I please change them to 5100 bonus points please?

Many thanks

Username: 'TicketTim'

Cheers
We don't exchange tickets to BP any more.

Quote:
Originally Posted by MTes View Post
I have "1100 unibet open online" ticket can anybody explain me what tournament is it?when is it gonna run en what it means 1100 euro, is that size of pot or is that ticket valua?
The Next Unibet Open will be in late May. As the tournament isn't in the schedule yet it'll look like there is nothing to play but it will appear eventually.

Quote:
Originally Posted by Ubbster View Post
when are the new pre-set bet buttons expected to be ready to start using?
No official date set. Will let you know when there is one. It'll be included in a release rather than just appearing one day.

Quote:
Originally Posted by IJustClick View Post
Hello!

Previously at the end of each Q, "unused" and half completed challenge points were rolled over to next Q, but this time everything got zero'd in my account. Is that how it was supposed to be or an error?

Alias: Greatstacker
As long as you complete at least one major Challenge by the time a quarter ends, you will receive partial credit for any Challenges you have partially completed in the same game format.

If you earn more than 500.000 Challenges points in a given quarter, any excess points you earn in between pay-out stages will be carried over to the following quarter.

Looks like you didn't earn 500k challenge points and didn't complete a step in the active minor/major challenges you had when the quarter ended.

Quote:
Originally Posted by kacsa1st View Post
hey Andy-Unibet!

could you send me my cash game results of jan, febr, marc?!
alias: bl00dthirst

thx fwd!
Will do
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Old 04-07-2021, 07:51 AM   #28263
Andy-Unibet
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Re: Unibet - Official Thread

Hensie,

14x €5 UK and 10x €1 UK were converted to 8k BP originally, 1x €5 UK converted to generic, which has now been converted to BP.
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Old 04-07-2021, 08:54 AM   #28264
LektorAJ
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Re: Unibet - Official Thread

I managed to do the 5-way family pot challenge very quickly at NL4 (maybe less than 20 hands) this month, possibly as I was doing it at the start of the month and I suspect there were others at the table going for the same thing - we had a few 4-ways before we got there. It was really difficult to do it at the end of the month last time so I suspect that's what was happening.

Not sure how well that matches up with your aims in having that challenge.
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Old 04-07-2021, 11:51 AM   #28265
tormento
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Re: Unibet - Official Thread

Are you guys going to implement short deck?
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Old 04-07-2021, 12:12 PM   #28266
kacsa1st
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Re: Unibet - Official Thread

@Andy-Unibet:

this was quick! thx
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Old 04-08-2021, 03:29 AM   #28267
Andy-Unibet
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Re: Unibet - Official Thread

Quote:
Originally Posted by LektorAJ View Post
I managed to do the 5-way family pot challenge very quickly at NL4 (maybe less than 20 hands) this month, possibly as I was doing it at the start of the month and I suspect there were others at the table going for the same thing - we had a few 4-ways before we got there. It was really difficult to do it at the end of the month last time so I suspect that's what was happening.

Not sure how well that matches up with your aims in having that challenge.
I expect this was a mission created years ago and was just never reviewed and left in the rotation. I've requested the promotions manger not add it to any future missions

Quote:
Originally Posted by tormento View Post
Are you guys going to implement short deck?
There are no plans to add it at this time.
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Old 04-08-2021, 02:49 PM   #28268
MrFancyPants
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Re: Unibet - Official Thread

Hey I have two Unibet Open Package Freeroll Tickets for the quarterly freerolls.

I can't use either of them to reg this weeks freeroll. I click the freeroll and it says i have no tickets. This is clearly incorrect. The tickets show nothing under the 'use in any of these games'.

This happened last quarter, a ticket expired and support refused to give me another ticket. I would like to avoid this happening again.

SN: 'TicketTim'

Cheers.
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Old 04-08-2021, 03:29 PM   #28269
joejoe1337
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Re: Unibet - Official Thread

Quote:
Originally Posted by MrFancyPants View Post
Hey I have two Unibet Open Package Freeroll Tickets for the quarterly freerolls.



I can't use either of them to reg this weeks freeroll. I click the freeroll and it says i have no tickets. This is clearly incorrect. The tickets show nothing under the 'use in any of these games'.



This happened last quarter, a ticket expired and support refused to give me another ticket. I would like to avoid this happening again.



SN: 'TicketTim'



Cheers.
Yeah I have this problem too. Oddly when I checked last week it would have allowed me to reg but now it won't
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Old 04-09-2021, 12:00 AM   #28270
Knowly
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Re: Unibet - Official Thread

This is a strange situation. Unibet has decided to terminate the contract. I know that this is your right. The money was transferred to me in Skrill. I also played in many qualifiers for the Unibet Open and got tickets for 600-700 euros. Why didn't you cash out the tickets? I hope they help me here so as not to write to the regulator.
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Old 04-09-2021, 03:21 AM   #28271
Andy-Unibet
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Re: Unibet - Official Thread

Quote:
Originally Posted by MrFancyPants View Post
Hey I have two Unibet Open Package Freeroll Tickets for the quarterly freerolls.

I can't use either of them to reg this weeks freeroll. I click the freeroll and it says i have no tickets. This is clearly incorrect. The tickets show nothing under the 'use in any of these games'.

This happened last quarter, a ticket expired and support refused to give me another ticket. I would like to avoid this happening again.

SN: 'TicketTim'

Cheers.
One of your tickets was issued in Dec 2020 and would have been for reaching the 100k points threshold in Q4 2020 and eligible to use in the Q4 freerolls that ran at the start of Jan 2021.

The other ticket was credited on 01/04/2021 and was part of your points rolling over from Q1 2021 into Q2 2021. This ticket will be valid for the Q2 freerolls that will take place at the start of July.

Quote:
Originally Posted by joejoe1337 View Post
Yeah I have this problem too. Oddly when I checked last week it would have allowed me to reg but now it won't
If you can give me a table alias I can check your account for you. I expect it's something similar to above.

Quote:
Originally Posted by Knowly View Post
This is a strange situation. Unibet has decided to terminate the contract. I know that this is your right. The money was transferred to me in Skrill. I also played in many qualifiers for the Unibet Open and got tickets for 600-700 euros. Why didn't you cash out the tickets? I hope they help me here so as not to write to the regulator.
Not paying out the tickets is likely to relate to why your account was closed. If you can give me a table alias I can check your account and find out why it was suspended.
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Old 04-09-2021, 09:18 AM   #28272
Knowly
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Re: Unibet - Official Thread

alias Knowly.
Thanks.
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Old 04-09-2021, 09:44 AM   #28273
Andy-Unibet
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Re: Unibet - Official Thread

Quote:
Originally Posted by Knowly View Post
This is a strange situation. Unibet has decided to terminate the contract. I know that this is your right. The money was transferred to me in Skrill. I also played in many qualifiers for the Unibet Open and got tickets for 600-700 euros. Why didn't you cash out the tickets? I hope they help me here so as not to write to the regulator.
The following from the game rules should cover it.

Fraudulent Behaviour

18. In case of player attempted to, or has engaged fraudulent, dishonest, unlawful or improper activity using the Unethical Play or any other game manipulation, automatic gameplay, Chip Dumping, Player Collusion or the making of any fraudulent payment, including without limitation, use of a stolen credit card or fraudulent chargeback or money laundering - Unibet shall take action as it sees fit, including but not limited to:

1. Seizing the funds within Player account;
2. Suspending or terminating Player account due Terms infringement

32. One player using multiple accounts to enter multiple times into a single tournament is not permitted, and may result in penalties including a warning, disqualification from the tournament (with partial or full forfeiture of winnings), and barring from Unibet.
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Old 04-09-2021, 10:20 AM   #28274
aprFool
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Re: Unibet - Official Thread

@Andy-Unibet:

should have done this:

"1. Seizing the funds within Player account;"

he got so lucky to have his money back but i got no clue why?! we do not need scammers/cheaters!!!
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Old 04-09-2021, 12:24 PM   #28275
Knowly
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Re: Unibet - Official Thread

Are you seriously?! I just shared my freeroll password. Freeroll tournament! It was rash. Do not think that I have created another account, this is prohibited. I don't know the names of the players at the table, I play fair. You should see this.
My fault is my kindness. Unibet has no reason to take honest money. You can disqualify me from the tournament or issue a warning, but closing my account and freezing winnings in other tournaments is too much for this case. You have shown that you have a good security service. Please reconsider your decision.
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