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09-23-2020 , 04:21 AM
Quote:
Originally Posted by marco182
Hexapro
Spin and Go
etc

are meant to be swingy
No we can have the same rake with less swing if x2 and not 100% reward for the first in x10
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09-23-2020 , 05:14 AM
Yesterday I played on my mobile(android) heads up in landscape mode and the casino buttons were on top of the fold button. I turned my phone to portrait mode and the casino buttons were gone. Can you give people the option to turn off the casino buttons?
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09-23-2020 , 05:20 AM
Quote:
Originally Posted by pusu
No we can have the same rake with less swing if x2 and not 100% reward for the first in x10
maybe at x10 all players get a prize

For this format Unibet is the best choice Pokerstars, GGPoker are only better in playerpool

But i have to say that i only play around 200-250 Hexapros in a month
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09-23-2020 , 05:23 AM
Thanks guys! Now it's starting to be more constructive and tangible feedback, which we can actually action We're taking note of everything, and don't have time to reply to every post.

Quote:
Originally Posted by Yin&Yang
I believe it's this. The lobby is much better. Specially the tournament section.

The only thing I like to see is what you already said earlier. The back of the cards is for next year.
I certainly hope we'll fix the back of the cards way before next year


Quote:
Originally Posted by zen274472
Thanks for an answer, but this is a big downside for me. Since i can't track hands through HM or PT, that was the only possible way to know approximately how many hands I played during each session, which was very helpful in systematical play...

Is it possible that some sort of tracker will be implemented in future? If not, how will the upcoming flop race look like without an option to check my results or my position?
An actual tracker won't happen, but we're working on a solution that will provide more data, including stuff that can help majority of players become better. Expected to go live 1st of April.

I'll see what we can do regarding the counter.

Quote:
Originally Posted by adytzoy
this

https://imgur.com/a/CSfBMBj

looks like I am SB, but actually I am BTN. I don't think this is something about design taste. I consider this a bug: my chips should be on the left of button not on the right of it. (actually I don't remember how was it on the old design , but I know for sure it was not confusing at all)

and I think it happens because you decided to have a more intuitive "add chips" function which is a nice thing; but this makes things a bit confusing.

I think you can put the "add chips" icon under the chip count and not on the right side; its even more intuitive than having it in the right. this way you wont have the button so way on the right.

another thought: maybe it should work also if you decide to have the button on the left of the nickname box not on the right of it.
Appreciate the feedback!

Quote:
Originally Posted by SirMario
You just pressed "Profile" button and you had ALL the things there CLEARLY LISTED and grouped in a logical intuitive way together, unlike now when they are cluttered and spread under different tabs.

EDIT: Bug - If you want to start a new table and you join it, the counter in the lobby still shows 0 players making no one joins as they think it's empty. The tables starts much less often due this.
This is a bit silly to me, to be honest. The fact that you think the Profile section was good, that's beyond me it was basically a page where everything that didn't fit on another page was just thrown in. It had settings, tickets etc.; things that should never be on the same page. Now, you've actually got all settings in one place, you've got proper dedicated ticket sections etc. Everything on the old profile page is presenter in a much better way: just one example is table backgrounds, which people often couldn't find and even missed when going to profile.

To me, this is the perfect example of "change sucks", and just proof that you need to give a new design some time

Quote:
Originally Posted by SirMario
Simple question: What is my position in this hand?




Answer before clicking below.


Spoiler:

Small blind, confusing huh?

Thanks! This one is being looked at

Quote:
Originally Posted by pusu
Look, that's been 2 hours I am playing, I have got 2 x10 jackpot, the same reg put me a bad beat on one and a set up on the other one, so what's next ? I already know my day is dead as I have -2 buy-in and not -1 and +10 so +9. The difference is too big ! it make us swing far too much daily as we win 1.5 buy-in in most of games .

Anyway, I am just waiting the new VIP program, if it is not better I will rake my 1k€ monthly in an other room as you don't listen us
It's not that we don't listen to the multiplier feedback, but I think there's something quite basic you fail to understand. At the end of the day, your profit on JP SNG games depends on two main things (here we're talking long-term): 1. The standard of the other players compared to yourself, 2. The rake/fee charged.
I'm sure you think a 2.8 multiplier on every single game would be a great, or at least as close to that as impossible. However, recreationals and the depositing players - the ones you're 100% dependent on to make a profit - they don't see it like this.
The reason HexaPro is so popular and it appeals to many players that don't normally find poker that attractive, that is the very reason you don't seem to like it: the high variance, bigger chance of getting a big multiplier and dream of the jackpot.
The multiplier distribution is built with recreational players in mind, which I personally believe means pretty great games, and we've no interest in changing this. In fact, I'd personally like to see a much higher variance multiplier distribution on Banzai HP (with much lower rake but with 1x multiplier instead of 1.5x).

Furthermore, the higher frequency of bigger multipliers is actually a huge win for you, as the edge is much bigger, due to the higher duration/slower blind levels. It's a good thing, not a bad thing (unless the increased edge isn't in your favor of course).

You get a lot of benefits, and "just" have to deal with slightly bigger swings and higher variance. If this is too much for you, there're many other alternatives out there
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09-23-2020 , 05:26 AM
Quote:
Originally Posted by marco182
Hexapro
Spin and Go
etc

are meant to be swingy
You are right. But at Unibet they are extreme swingy. I don't play them because I can play them less swingy at Pokerstars and Ipoker. I would play them if Unibet changes the lowest multiplier to 2x. I really don't feel I hit the bigger multiplier more often at Unibet compare to other sites. I only hate the 1.5x multiplier!
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09-23-2020 , 06:05 AM
Quote:
Originally Posted by Yin&Yang
You are right. But at Unibet they are extreme swingy. I don't play them because I can play them less swingy at Pokerstars and Ipoker. I would play them if Unibet changes the lowest multiplier to 2x. I really don't feel I hit the bigger multiplier more often at Unibet compare to other sites. I only hate the 1.5x multiplier!
SNGs have a constant multiplier of 4.75, or 3.17 if you're just thinking about first prize.

Much better IMHO as winning means something and it happens often enough.
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09-23-2020 , 07:13 AM
Quote:
Originally Posted by LektorAJ
SNGs have a constant multiplier of 4.75, or 3.17 if you're just thinking about first prize.

Much better IMHO as winning means something and it happens often enough.
Sit&Go's are fun! But Hexapro or Spin&Go's gives something extra to the game.
1000x or 12000x is always in the back of my head when playing them. Even if the chance is very small. It's like buying a lottery ticket with a huge price. Fantasizing about it also has value for me.
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09-23-2020 , 08:06 AM
Quote:
Originally Posted by carlstandard
Btw got like eight 10€ UOS tickets, is it possible to exchange 3 of them to six 5€ tickets? Also if I wont be able to use them all in the series is it possible to exchange them with regular tickets after the series is done?
.
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09-23-2020 , 08:47 AM
Quote:
Originally Posted by carlstandard
.
Not something we usually offer, but send me a PM with your alias and I will have a look
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09-23-2020 , 09:03 AM
Quote:
Originally Posted by Stubbe-Unibet
An actual tracker won't happen, but we're working on a solution that will provide more data, including stuff that can help majority of players become better. Expected to go live 1st of April.

I'll see what we can do regarding the counter.
Thanks, counter of seen flops or even better played hands would be very useful
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09-23-2020 , 10:46 AM
Tried to keep an open mind cause you often like what you know but just gotta comment on this.

Played two tables y-day and I guess it was okay, but today when I mutlitabled it was impossible to focus. You made the design to big which makes the table feel cramped up and its hard to follow the action.

The guy to your left when playing 9max mtts and having the small lobby up on the screen is kind of hidden, which means that you have to look twice to see his stack.

Did you guys take away the sit out next bb option? Mby I dont find it but where it used to be its casinogames now instead...

The good things is the fold to any bet btn and I guess the lobby looks pretty fresh.

You should make it optional to play with the old design, guessing from the comments Im not the only one that would like that.
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09-23-2020 , 11:30 AM
Quote:
Originally Posted by carlstandard
Did you guys take away the sit out next bb option? Mby I dont find it but where it used to be its casinogames now instead...
Click on the X in the right corner.
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09-23-2020 , 12:12 PM
Just throwing my two pence in.

Really sad to see the home screen go, it was so much better having a home page from which you can navigate to game format. I hate the way the client opened on Hexapro's for example. I understand it will open on my last preference which is okay but not great.

I also liked the way you had revolving promos on the old client home screen. That has now gone and on the new client I can just see a single Hex promo on the hex/cash/sng screens and if you're a tourney player you don't see any promo at all. Making this promo space revolving would be far better imo. But even then there needs to be a solution for a tourney player to see them.

Tourney lobby looks way better with much more info readily available.

Whole client seems much smoother. Played 4 tables of cash and it seems so much faster. Almost uncomfortable. Has time to act been shortened by any chance? I felt I struggled for some reason.

Clicking the gift icon on the table takes up nearly the whole screen which is tilting. Needs a smaller pop up like the challenge points icon next to it. Missions should still be viewable in game like the previous client but don't see why leader board needs to be there. I would move leaderboards off the table but have them viewable somewhere within the client.
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09-23-2020 , 12:33 PM
Just found that the leader boards are viewable within the client. I would definitely remove the ability to see them on the table in that case.
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09-23-2020 , 04:09 PM
I haven't played since April, was "Leave table next big blind" removed with this update or it's old news?
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09-23-2020 , 05:28 PM
Quote:
Originally Posted by Neri1983
Just throwing my two pence in.

Really sad to see the home screen go, it was so much better having a home page from which you can navigate to game format. I hate the way the client opened on Hexapro's for example. I understand it will open on my last preference which is okay but not great.

I also liked the way you had revolving promos on the old client home screen. That has now gone and on the new client I can just see a single Hex promo on the hex/cash/sng screens and if you're a tourney player you don't see any promo at all. Making this promo space revolving would be far better imo. But even then there needs to be a solution for a tourney player to see them.

Tourney lobby looks way better with much more info readily available.

Whole client seems much smoother. Played 4 tables of cash and it seems so much faster. Almost uncomfortable. Has time to act been shortened by any chance? I felt I struggled for some reason.

Clicking the gift icon on the table takes up nearly the whole screen which is tilting. Needs a smaller pop up like the challenge points icon next to it. Missions should still be viewable in game like the previous client but don't see why leader board needs to be there. I would move leaderboards off the table but have them viewable somewhere within the client.
Thanks for the feedback!

The previous home/landing page didn't support more than 1 banner, when HexaPro JP Mania was running. Now, we can actually have other banners, as banners are unique for each game type (I believe UOS banners and others will be added tomorrow under SNG and cash). So it's actually the exact opposite of what you write; it's better now and we have more freedom and can promote several promotions when JP Mania is running

I'm not sure I get the part with you being sad, as you used to be able to navigate to game format from the home page. You can do the exact same today, and it's actually less clicks in some cases.

In MTT's the TTA and timebank are now (has been like this for a few months) defined per tournament, so faster tournament got less and slower got more.

We can't have the on-table promo view much smaller, as it'd be useless, considering the info that's in it.

Quote:
Originally Posted by Neri1983
Just found that the leader boards are viewable within the client. I would definitely remove the ability to see them on the table in that case.
You can disable the leaderboard on-table icon in the settings (this is not a new thing)


Quote:
Originally Posted by Shanagian
I haven't played since April, was "Leave table next big blind" removed with this update or it's old news?
You need to click the x in the upper right corner
[Unibet] Official Thread Quote
09-24-2020 , 06:16 AM
We will have a small release going out shortly (iOS and Google Play update will take some days):
- Challenge points not updating for MTT and HexaPro in realtime
- Dealer button 9-handed in wrong position for the guy 2 seats on heros left
- Read more link for new client missions not working
- New client mission steps not completing, if you already visited the page in same session
- CG player pool not showing queued players as well
- Bounty position issues on Android
- Cards position being off on 9-handed mobile portrait with avatars disabled
- CIP icons covering fold button on Android portrait mode in SNG's
[Unibet] Official Thread Quote
09-24-2020 , 06:46 AM
Great work Unibet! Thanks for the update and letting us know.
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09-24-2020 , 07:48 AM
Nice update coming ! Thank you.
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09-24-2020 , 08:06 AM
hello, I am having issues with updating

corrupted file

the client crushes every time I click to update
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09-24-2020 , 08:34 AM
Quote:
Originally Posted by fireshield
hello, I am having issues with updating

corrupted file

the client crushes every time I click to update
same
[Unibet] Official Thread Quote
09-24-2020 , 08:41 AM
Quote:
Originally Posted by fireshield
hello, I am having issues with updating

corrupted file

the client crushes every time I click to update

uninstall the app and reinstall it. helped me
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09-24-2020 , 10:17 AM
Dear Unibet,

First of all, thanks for all the changes there have been made! I think everything is much cleared and better for us poker players. Great job!

I have a question about the cards which are displayed on the table (the board). Is there a possibility you can put the cards a bit better on the board (not shown as lay down as they now are)? I think the hole cards of hero are shown perfectly, I like to see the board cards to shown as this as well.

You know what I mean? Don't really know how to explain it any better.

Thanks & best regards,

Wombel89
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09-24-2020 , 10:27 AM
Quote:
Originally Posted by Kokas
uninstall the app and reinstall it. helped me
Thanks, it worked now without the need to uninstall and reistall! But thanks anyways!
[Unibet] Official Thread Quote
09-24-2020 , 10:45 AM
Sorry about the update issue earlier today. Bug in the in app updater. We'll push it in a different shortly
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