Quote:
Originally Posted by Mad Twatter
@UnibetPatric, I was hardly able to play for a couple of months due to unexpected reasons. Played a little tonight and noticed I have a halfway cleared 500€ bonus set to expire in 4 days, which I hadn't realized to keep track of. Would you be able to extend it for a bit?
One of my aliases is madtw4tter
Hey,
I have extended the bonus as goodwill gesture.
Quote:
Originally Posted by NINzent
Disconnect bug is back
I know Im supposed to mark the hands that I lost money due to it so I can maybe get a refund,but there is no way I am able to while 14 tabling
Also Im having trouble marking the numbers that are in the betslider if I want to replace them by typing in another number, it sometimes doesnt work, this problem appeared pretty recent (since a few days)
Sorry to hear you are having issues again. If you can't mark the exact hand ID, please take note of the time, that will help us find the hands. So if you say, I had issues between 11.35 and 11.50 I can go through the hands that you played in that time frame and see where there were issues. The time frame should be as tight as possible though, especially if you play 14 tables.
I need those along with your poker_log file please to check for compensations.
Regarding your second issue, I'm honestly not sure why that could be the cause, as we haven't had any chances in the past few days, the last release is weeks back and we have a new release coming out tomorrow. Could you check if the problem still persists after the new release?
Quote:
Originally Posted by adytzoy
I have some thoughts regarding the Unibet Open and I was wondering what do you think about them. [...]
Thanks for your feedback and taking the time for making such a detailed post.
I think the problem is that not everybody wants to qualify for a live event or take many steps to do though but at the same time we still want to offer the option for those that want to.
Having more flips in the lower buyin tiers is definitively an option, I will make sure to forward your suggestion to our tournament manager, I doubt though that having negative rake is an option.
We will introduce some changes in the UO qualifier tier shortly and hope those will have a positive effect but the feedback from players is always crucial for us even if we realize it is impossible to please everybody.
Thank you!
Quote:
Originally Posted by Dubnjoy000
Just a comment : I ended up with a 6E cash game ticket from the challenge points (like most of us do), but given that I mainly play 400, I tried losing half of the value of the ticket in order to collect 3E which is, again, what many of us do. So I would open-shove ATC but ended up doubling up over and over again. So anyhow, players at the table stopped calling my shoves I mean, my goal was to give away half of my ticket, but here I am scaring away recreational players playing 4NLHE, which is not something I want to do or Unibet meant to do, I assume, by giving out these tickets with Challenge points. So here I am with a 18.82E ticket, unable to cash it out (277 flops left to see ) and not willing to scare away the players at 4NLHE
I really don't care about claiming the value of this ticket, I just wanted to point out an unwarranted situation
Yes, we are aware of that issue. In an ideal world we would have challenge payouts based on the games/limits someone plays and when developing a new or updated loyalty system.
Also annoying that one always runs good when it's not needed
Quote:
Originally Posted by DianeAbbott
I tried the same and the 2.99 ticket just sat in my account, was surprised I didn't get the value.
The ticket is only unusuable if you have less than 50 big blinds of the limit remaining. With a 6 EUR ticket you start with 150 big blinds, so you would have to go down to 1.99 EUR for it to be unusable and to convert to cash.