I have been getting more and more shortstacks in my games +100plo and they are also ratholing. If this keeps going all the regs will have to shortstack, meaning that the "fish" are left buying in 100bb and they are in too many pots, opening too big, getting 3bet with no room to play postflop. This is going to get the fish frustated and stop playing.

So please stop allowing ratholing.

NL10>NL25

I am sorry for simple question. I cant find livechat on Polish website. Is it mo longer exists?

At least on .com and .co.uk they have buried the live chat button deep in the Help section. I tried on .com just now and I went to Help > Pick any question (I went My Account > Account access > I forgot my password) > at the bottom of the answer there is a button that says 'Contact Us' and when you hit that the Live Chat option appears.

+1
The prevalence of ratholing shortstacks is a big part of why I don't play more cash on Unibet. The issue was raised on here six months ago but don't think it got a response at the time. I have to assume by now it's a matter of policy because surely a fix would be straightforward.

Kind regards,
Steven

Thank You for reply

My guess is that this to protect the recs so they don't need to play deep and buy back with more than 100bbs. But it just brings more pro ratholers to the site and that sucks obv. This should be you can rathole to 100bbs not 50bb imo.

I'm more of a tournament player but why is 100BB the standard for cash and why should it continue to be?

When I play cash live it seems pretty weird to see about 2000 euros in the various stacks on the table at the start of each hand chasing 3 euros worth of blinds. Going forward is that the best product to sell to someone willing to sit with 200 euros on a poker table - wouldn't 2/4 blinds be more action for such a player?

Also it's not obvious why someone continually topping up to 100 BB is less of a problem than continually "topping down" to 100BB.

The deeper you go the more room you have to play. The less you have the less you have (tough) decisions to make. And 100bb is probably from then the game was invented.

What do you mean by this? Nobody said anything about ratholing to 100bbs it was to 50bbs. Especially in plo the game changes so much when you play with 50bbs or 100bbs.

Right, but why is someone continually topping up to a particular stack size they think is advantageous for them more legitimate than someone "topping down" to a particular stack size they either think is advantageous for them or which matches how much they want to put at risk.

I don't think 100bb has to be the standard but it's a nice round number and you probably want to offer a spread of options - banzai, SNG's, MTT's, and now hexapro offer a lot of options with shallower stacks.

My point is that having shorter stacks puts pressure on bigger stacks to do likewise. Really the problem is being able to buy in short and ratholing just exacerbates things.

There are also a few annoying shortstacking pros at NL400

It origins from live games and etiquette. You need to give people chance to win their money back or you can just leave obv. It's like taking money off the table.

The day has come, and I'm looking forward to trip reports about HexaPro (I'm currently not bankrolled well for 1-euro games, but this may change in a few days ).

On a side note, I'd like to thank the staff for the surprisingly smooth operation in Russia (for pre-2015 signups like me). Maybe I'll encounter connection issues sometimes if I actually start playing, but I already consider it a success that I didn't need a VPN to log into the 2.0 client that I've just downloaded for the first time.

Played 2 at the one euro level. Won one of them and was second out of three in the other.

So that means I lost 1 euro overall. smh.

Does this report mean that you're already done with HexaPro after 2 games?

I don't believe. I know you want to test the waters for a bit longer

Just because we introduced HexaPro, doesn't mean we don't think long-term. We are all former professional poker players in the team, the long-term thinking gen is implemented in us.
Don't forget that we have one of the most rewarding loyalty systems which is mostly designed on cash games and also have specific missions and promotions with cash game targets. Cash games are our main income and we will not forget about them, don't worry

It is not possible to play HexaPro from the casino site, as it is afterall a poker product and you need a poker account (alias) to be able to play it. However, there will be plenty of opportunities to attract casino players to try them through cross-selling.

So similar to us sometimes cross-selling casino (one of the prizes in missions for example is free spins), we could do it the other way around as well.

I'm quite certain that the number of recreationals will increase with the introduction of HexaPro and that is beneficial for everyone, we all want more traffic.

That is correct. I'm not 100% sure but the main reason is that a lot of the contacts in chat ask questions that can be easily be answered through our FAQ page, therefore we want customers first to ask the question there and if they don't find the answer to it, they can contact us. This improves the waiting time for you too.

Yes, the initial reason was to protect recreational players and not force them to play with money, they are not comfortable with. We are however looking into it and seeing if changes are needed if it gets exploited too much, it is on our to-do list.

HexaPro may become a substantial part of your income, much bigger than SNGs, so I think Challenges and Missions specific to HexaPro should be on your to-do list too.

First impressions of Hexapro are how quickly they're going to decimate a recreational player's bankroll. I've just played a few and I had 5 1.5x and 2 3x. I didn't win either of the 3x, won 2 of the 1.5x which puts me at -4bi. I know short term that's nothing but having playing thousands of these on Stars where the min multiplier is 2x, I know how demoralising and how brutal the swings can be. Most recreational players are not going to have a 500 buy in bankroll for these so are either going to need to hit a big multiplier AND win it fast or face losing their bankroll very quickly.

I guess the only positive to the ridiculous rake at the 100s is the 685 challenge points per game.

You haven't hit a 5x or a 10x yet. Those multipliers are what will keep folks loyal. I'm sure plenty of recs will be patient enough to stay for 20-50 games and experience the adrenaline rush of a 5x+ multiplier, let alone that a small portion of them will hit it on their first game.

I played one Hexapro to have a look and had the following thoughts..

I think the multiply countdown at the start is way too long. It's supposed to be a fast format but you have to wait 30 seconds (an exaggeration, I don't know the real time) before you find out you're playing for 1.5x. Just seems a little drawn out.

The blinds/timer thingie feels a little like a scoreboard and not information. I actually think the timer should be the bigger font with the blinds smaller.

Edit: At the highest multipler does everyone win something?

Assuming an even skill level (which is generous to the recreational), they're going to win a 10x 1 in 67 games and a 25x 1 in 3000. With such a low minimum multiplier all of the money in these comes from the top 2, which a recreational is so unlikely to ever hit, let alone win. I know the same applies to Stars but they have lower rake and 2/4/6x instead of 1.5/3/5x at the bottom which, proven by grinders over the years, can be beaten without hitting the top multipliers. Then take into consideration how quick the blind levels are. It's nothing other than a rake trap.

I would be massively surprised if there's any reg beating these games without hitting the 1k multiplier. I, for one, will be avoiding them like the plague.

2nd gets 12% and 3rd 8% in the top 2 multipliers.

Ouch, the countdown has to be sped up, of course

In the pessimistic scenario, the risk will depend on the buy-in level - if there are too many regs, which may be the case in €25+ games, to an extent where their EV ROIs are below 3% after rakeback, then they'll need to hit 1000x or at least 25x indeed, just like Stars $100-500 regs. At lower stakes, though, I think regs will be making money consistently without even hitting 25x.

I think bigger factors contributing to regs' avoidance of Unibet in favour of other sites will be 1) the difficulty of staking caused by the absence of downloadable HHs (Hexapro regs will experience twice bigger standard deviation than those Spin & Go regs who avail of 'EV deal' staking or bankroll pooling), 2) the prohibition of hotkeys and HUDs.

I do understand that variable prize pool SNGs are hard on the soul and aren't for everyone

this is my thought after just 1 game of Hex: I'd much rather just play regular SNG (although I'm not even a SNG player)

I think you should have really made it 2x min multiplier, 1.5 is just stupid and greedy, to me as a player it doesn't give any incentive to play more so I'll just play it for the promos.