Quote:
Originally Posted by crushh
Will the rakeback for Belgian players be re-evaluated when the new software comes out? I have been playing more on other sites like bwin and stuff, they still offer bonusses. But I still prefer Unibet above all sites. I would like to be back 'fulltime'. I just miss unlocking tourney tickets, avatars, etc.
Quote:
Originally Posted by P0kerM0nk
That's something you should ask the Belgian government rather than Unibet as I'm sure it has to do with the current Belgian legislation.
The re-design and the issues with the BE market are completely separate in terms of resources and time. Relax are dealing with the re-design and Kindred's legal team are looking into the BE regulations. We want to give Belgian players challenges, mission, rewards and promos but we also don't want to do anything that breaks any of the rules and regulations set out by the Belgian government. It isn't about trying to make a quick buck by giving 0% RB to Belgian players, it's hurting us more to have players leave than to have promotions running.
We're aware other sites are offering rakeback and promotions but until we're 100% sure that what we're going to offer is completely within the regulations we can't risk enabling anything.
I can appreciate it's very frustrating for you because it's also very frustrating for us but unfortunately anything relating to legislation and regulations takes time and being in the middle of a pandemic is probably slowing down the process even further.