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07-01-2020 , 02:41 PM
Quote:
Originally Posted by RK_95
One other comment on the Hexapro banzai promo. Clicking on the jackpot counter should always lead you to the Hexapro Banzai stake the jackpot might fall on.

In the current situation it leads to last visited Hexapro format/stake. F.E. jackpot on €1 HEX BANZAI, clicking leads to €5 normal Hexapro.
Agree. This will be fixed with the redesign
[Unibet] Official Thread Quote
07-02-2020 , 09:18 AM
Hello,I also posted on the community forum but no response.
I would like to get the next results:
-all hexapros results
-all mtt results this year
-all mtts lifetime
-all sngs lifetime
Alias:lena0999
[Unibet] Official Thread Quote
07-02-2020 , 09:29 AM
Quote:
Originally Posted by Sangria
Hello,I also posted on the community forum but no response.
I would like to get the next results:
-all hexapros results
-all mtt results this year
-all mtts lifetime
-all sngs lifetime
Alias:lena0999
Sent to registered email.
[Unibet] Official Thread Quote
07-02-2020 , 10:14 AM
Could I get my Hexapro Banzai results from june this year divided by stake with as much details as you can get ? Thanks in advance!
[Unibet] Official Thread Quote
07-02-2020 , 11:19 AM
Quote:
Originally Posted by RK_95
Could I get my Hexapro Banzai results from june this year divided by stake with as much details as you can get ? Thanks in advance!
All these years in the thread and you don't add an alias... shame on you Remk_95, SHAME ON YOU!!

Results in your inbox.
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07-02-2020 , 01:05 PM
Is it possible to get bonus points in exchange for the Unibet Open Package Freeroll ticket or I have to play it?
[Unibet] Official Thread Quote
07-02-2020 , 04:05 PM
Quote:
Originally Posted by TilTMaN
Is it possible to get bonus points in exchange for the Unibet Open Package Freeroll ticket or I have to play it?
Quote:
Originally Posted by Andy-Unibet
It is not transferable. If you win a package in the freeroll it is transferable to 125k BP.
Gotto play it, good luck
[Unibet] Official Thread Quote
07-04-2020 , 10:47 AM
Hello,

is it possible to play on 32-bit Windows?

I managed to install the poker client successfully. But when I try to launch that - I just got the white screen. Where can I find the logs, that I can send to the support?



Thank you
[Unibet] Official Thread Quote
07-05-2020 , 05:07 PM
DoloresA, playing constantly and never lose a pot. If he/she is human then he/she is the best ��
[Unibet] Official Thread Quote
07-06-2020 , 03:26 AM
Quote:
Originally Posted by Vvvvv
Hello,

is it possible to play on 32-bit Windows?

I managed to install the poker client successfully. But when I try to launch that - I just got the white screen. Where can I find the logs, that I can send to the support?



Thank you
This looks like a graphics driver issue. Make sure you video card(s) have the latest drivers and try running the client again.

Quote:
Originally Posted by CuteBear
DoloresA, playing constantly and never lose a pot. If he/she is human then he/she is the best ��
Can confirm human.
[Unibet] Official Thread Quote
07-06-2020 , 06:37 AM
Quote:
Originally Posted by Andy-Unibet
This looks like a graphics driver issue. Make sure you video card(s) have the latest drivers and try running the client again.



Can confirm human.
How can you confirm human just like that? Are you working in the security team also?
[Unibet] Official Thread Quote
07-06-2020 , 07:29 AM
Quote:
Originally Posted by CuteBear
How can you confirm human just like that? Are you working in the security team also?
Session times, Hand histories, Win/loss...

The data I can see does not match your claims and from everything I can this player is a human who does not play 24/7 or has access to all the hole cards so they can win every hand.

If you can provide me with more substantial evidence then I'll be happy to ask the fraud team at Relax to look into the account.
[Unibet] Official Thread Quote
07-06-2020 , 07:44 AM
Feels awesome that a normal, regular support guy can handle the security section also. Who need a Fraud team with employees like that?
[Unibet] Official Thread Quote
07-06-2020 , 08:09 AM
There is a slight difference IMO in handling security for all of poker at Unibet and filtering insubstantial claims from 2+2 posters but just for you I'll send your report to Relax. Will let you know what they come back with.

I'll need to find a desk in the CS department now I work there apparently..
[Unibet] Official Thread Quote
07-06-2020 , 09:47 AM
Hi,

Can I get my cash game reports for NL50 since January 1st 2020? alias: betbetjam

Is it possible to play from Cyprus?
[Unibet] Official Thread Quote
07-06-2020 , 09:58 AM
Quote:
Originally Posted by Ramyano
Hi,

Can I get my cash game reports for NL50 since January 1st 2020? alias: betbetjam

Is it possible to play from Cyprus?
Report is in the inbox of your registered email account.

Playing from Cyprus will be fine however I wouldn't recommend deposits/withdrawals if possible.
[Unibet] Official Thread Quote
07-07-2020 , 03:26 AM
Quote:
Originally Posted by CuteBear
Feels awesome that a normal, regular support guy can handle the security section also. Who need a Fraud team with employees like that?
[Unibet] Official Thread Quote
07-07-2020 , 06:54 PM
@Andy-Unibet

Hello, I have one question and one request.

Is it possible if someone wins an Unibet Open Online Qualifier to use this buy-in in a future live event sit-only?

My request is to please add an option to keep the original table graphics on final tables. In final tables the appearance of the final table makes my eyes hurt and I can not see the information in the table easily. I would like to have the option to keep the preferred table graphics which I am comfortable with.

Thank you
[Unibet] Official Thread Quote
07-08-2020 , 03:43 AM
Quote:
Originally Posted by fireshield
@Andy-Unibet

Hello, I have one question and one request.

Is it possible if someone wins an Unibet Open Online Qualifier to use this buy-in in a future live event sit-only?

My request is to please add an option to keep the original table graphics on final tables. In final tables the appearance of the final table makes my eyes hurt and I can not see the information in the table easily. I would like to have the option to keep the preferred table graphics which I am comfortable with.

Thank you
We've not actually had the discussion yet about what will happen with any leftover €1,100 ticket at the end of the year. Personally, when the live events start again, I want people to play them and would be happy for the tickets to be used as buy-in only and I don't see a reason why we won't allow this. I'll certainly be pushing for it.

I also understand that people may want to win the full package experience or not pay the travel/hotel themselves so we will have to look at converting those tickets into something else. Whether that's bonus points, multiple smaller UO tickets, cash (the least likely) or something else is a discussion the team will need to have later in the year. With the uncertainty of live poker just now it may be the case that the first x UO's of 2021 are online as well so we can't really make a decision until we have a better idea of when a live UO will take place. We'll try to communicate any information and decisions as soon as we can.

With regards to the final table background, I didn't like it as a player either We've had feedback from other players that there is a bit too much going on but I'll be honest and say I can't remember what the outcome was. I think we're either going to tone down the background and/or you'll have the option to turn it off as part of the redesign. I'll check with Stubbe and confirm if anything has been decided and let you know.
[Unibet] Official Thread Quote
07-08-2020 , 07:22 AM
I second the same opinion about the final table appearance. I’m not a tourney player nor do I make a lot of final tables but the first time I got to one and noticed the background it was a bit off putting. I don’t display avatars either as it’s too cluttered but that’s just personal but I agree with the fact that the final background is too screamy and kinda blurs the overal information on the table. Sensory overload
[Unibet] Official Thread Quote
07-08-2020 , 01:02 PM
Quote:
Originally Posted by Andy-Unibet
I'll check with Stubbe and confirm if anything has been decided and let you know.
Thank you Andy
[Unibet] Official Thread Quote
07-09-2020 , 02:54 AM
Hi,

do hexapro players have a way to have their EV/cEV/ or HH ??
Is it plan for the futur ?

thank you
[Unibet] Official Thread Quote
07-09-2020 , 10:35 AM
Checked about the FT background. There was a request (or at least Stubbe mentioned he had on community) to add a toggle to turn it off, no eta on if/when it will arrive though.

I spoke to Stubbe in the office yesterday and began the process of twisting his arm to get them to tone down the graphic for the FT. The design guys are going to be busy with the redesign and then the new loyalty system until the end of the year but considering how little work is going to be involved IMO to just remove some elements to clean it up I think we might be able to get it squeezed in at some point this year. I'll continue to work on him. If anyone dislikes the FT background please post here so I can put more pressure on him

Quote:
Originally Posted by pusu
Hi,

do hexapro players have a way to have their EV/cEV/ or HH ??
Is it plan for the futur ?

thank you
No plans for downloadable HH at present.
[Unibet] Official Thread Quote
07-09-2020 , 11:28 AM
Couple things I forgot to mention earlier in the week:-

1. We're relaunching the UnibetPoker Twitch channel starting this Sunday with a team of weekly streamers. You can read more about it all here https://www.unibetopen.com/unibet-po...treams-twitch/ and join the action at https://www.twitch.tv/unibetpoker

2. There is a new test tournament in the client that starts at 18:00 CET called the Protostar Bounty. It's a €2 PKO with a smaller starting stack (100b) compared to our normal offering but with longer levels to allow for more play while still trying to keep the bounties in play more often. The first one ran last night and it appeared to be a success with another scheduled for tonight.

There will be more run next week (Tues-Thur) with a slightly quicker structure to see if that plays any better. If you play any of them you can provide feedback at https://www.unibetcommunity.com/t5/G.../338105#M50347 and if you make the FT and post a screenshot and some meaningful feedback I'll refund your buy-in.
[Unibet] Official Thread Quote
07-09-2020 , 11:34 AM
Quote:
Originally Posted by Andy-Unibet
If anyone dislikes the FT background please post here so I can put more pressure on him
Yesterday I reached almost the final table but went all in every hand on the bubble. Thank god I lost!

Spoiler:
I play only HU SNG
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