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07-13-2019 , 09:51 PM
Quote:
Originally Posted by UnibetPatric
Dear Sir,

Can you please send me HAND stats starting from june on hexapro type of games?
Unibet support sent me only number of games with buyin amount. Nevertheless this type of stats are available in the menus.

Thank you for your time.
[Unibet] Official Thread Quote
07-14-2019 , 07:02 PM
the FOLD button disappeared after I pressed Sitout at next BB
[Unibet] Official Thread Quote
07-15-2019 , 07:39 AM
About the Android app. Can you make it that a table "takes action"(pops up just like when they do when the action is on you) when you can do an add-on? I'm missing alot of add-ons when playing on the app.
[Unibet] Official Thread Quote
07-15-2019 , 07:48 AM
Hi, can you please send me NL400 results for 2019. Thank you.

alias: komarac_zg
[Unibet] Official Thread Quote
07-15-2019 , 08:29 AM
Quote:
Originally Posted by NINzent
Thats possible?
Please also send me my results for 2019 with as much information as possible (total winnings, total winnings ev, bb/100 etc if possible)
Nickname: omfgsorry
I sent you an email.
There is no option to see ev, bb/100, etc.

The stats I sent show the date, game, stake, rake, flops seen, played hands, buy-in amount, cash-out amount and profit/loss.

Quote:
Originally Posted by cardporn
no offense Patric. But one of those accs had some sort of 3rd software 100%.
Obv i can not prove it but UBs Security team "easily" could.
If you are referring to the ones you sent me, they got checked properly, I forwarded to the security team all your suspicions in detail.
If you someone particular in mind, I'm happy to get it checked again.

Quote:
Originally Posted by cardporn

further thoughts:

Any chance to get a download hand history implemented (obv the hands were played) and i am not talking about the excel sheet. Since no HUD allowed it should be totally fine analyzing hands afterwards. Makes it also easier to report suspicios plays.

still no chat box (even only posting emojis can be fun)

marking players with 3 different coulors even if only for the 1 table they sit would be nice
Downloading hand histories is not planned in the near future.
Chat box with emojis etc. crossed our mind but it's nothing on the roadmap (for now).
Marking players is not something we will do and purposely chose not to offer from the start.

We are always happy to hear ideas or suggestions, so please keep them coming

Quote:
Originally Posted by Dubnjoy000
I just got the following message in my account :

Dear Client
In the coming days it will no longer be possible to withdraw using Bank Transfer.
We kindly invite you to take a look at our cashier for alternative withdrawal methods.
We apologise for any inconvenience caused.


I have only been using bank transfers for years now (as Canadian banks have restricted the use of debit/credit cards for online gambling purposes). Fellow Canadians that play on Unibet, what methods do you use to withdraw from the site that is not a bank transfer? Thx

edit : @ UnibetPatrik, just so I do not feel concerned moving forward : Unibet does have the plans of keeping the Canadian market/offering realistic methods for us to make our transfers reasonably easy?
Hey,
I know that we want to increase the presence on the Canadian market which includes finding better/improved payment solutions, if you wish I can raise this with the payment team and find out more.

Quote:
Originally Posted by Fang
Dear Sir,

Can you please send me HAND stats starting from june on hexapro type of games?
Unibet support sent me only number of games with buyin amount. Nevertheless this type of stats are available in the menus.

Thank you for your time.
I can send you the results of your HexaPros (showing each individual game, buy in and the result). For that I would need your user details first please.

Quote:
Originally Posted by kapetain
the FOLD button disappeared after I pressed Sitout at next BB
Usually happens on a disconnection, do you mind sending me your poker_log file under your Documents -> Unibet Poker folder? Quite sure, there will be some high ping spikes in it.

Did it work again normal the next hand or did it stay until you were sat out?

Quote:
Originally Posted by cazzz
About the Android app. Can you make it that a table "takes action"(pops up just like when they do when the action is on you) when you can do an add-on? I'm missing alot of add-ons when playing on the app.
Makes sense to me, will add it on our improvement list, thanks for this!

Quote:
Originally Posted by mosquito!
Hi, can you please send me NL400 results for 2019. Thank you.

alias: komarac_zg
Sent
[Unibet] Official Thread Quote
07-15-2019 , 01:49 PM
Quote:
Originally Posted by UnibetPatric
Hey,
I know that we want to increase the presence on the Canadian market which includes finding better/improved payment solutions, if you wish I can raise this with the payment team and find out more.
Ah, ok, this very good to hear, as I have felt concerned about it since getting that message, tbh If I may elaborate further on the subject : presently as Canadians, we are able to deposit with a debit card but not withdraw with one (this has to do strictly with Canadian banks and gambling and has been instated for 4-5 years now). Although, with the option of doing withdrawals with bank transfers, this was not a bid deal, as most Canadians are familiar with the process and it thus appeared less intimidating to recreational players, for example (which all the people I referred to play on Unibet are). If the bank transfer option of withdrawal goes away, all that will be left for us, is Ecopayz, a method I barely know about and only because I checked it out in the past few days.

In the past, I helped a fellow Canadian friend to cash out from Unibet (something about the Swift code being unfamiliar because it is unnecessary for North American bank wires, but required with Europe... My first wire did fail and I had to contact Unibet anew as well as my bank to make it work). Anyhow, if we were limited to using Ecopayz, I could imagine the scenario of ALL my rec friends initially easily depositing (with a debit card) and when it came to withdraw, try it for a while and simply give up (from what I understand, you have to deposit with Ecopayz in order to ultimately withdraw). They would most likely proceed to lose their winnings, but then never deposit again (and frankly, I would never recommend to anyone to play on Unibet in the first place if that was the case...).

My 2 cents. Anyhow, I really appreciate you looking into this Patrick and feel relieved since reading your message, tbh ; thx man
[Unibet] Official Thread Quote
07-15-2019 , 05:27 PM
Anyone noticed a change how the players pool play this last weeks (since 5-6 weeks maybe) for Hexapro? As someone who played a lot vs bots on ipoker, I got the feeling that now bots are playing here, I see a lot of players who play the same style as the bots on ipoker, multi table A LOT, super calling station, defend their BB super wild, play for hours non stop, never tilt, ... It's really super weird..
[Unibet] Official Thread Quote
07-16-2019 , 02:59 AM
Quote:
Originally Posted by UnibetPatric

I can send you the results of your HexaPros (showing each individual game, buy in and the result). For that I would need your user details first please.
ID 115056988, thank you
[Unibet] Official Thread Quote
07-16-2019 , 11:05 AM
Quote:
Originally Posted by Dubnjoy000
Ah, ok, this very good to hear, as I have felt concerned about it since getting that message, tbh If I may elaborate further on the subject : presently as Canadians, we are able to deposit with a debit card but not withdraw with one (this has to do strictly with Canadian banks and gambling and has been instated for 4-5 years now). Although, with the option of doing withdrawals with bank transfers, this was not a bid deal, as most Canadians are familiar with the process and it thus appeared less intimidating to recreational players, for example (which all the people I referred to play on Unibet are). If the bank transfer option of withdrawal goes away, all that will be left for us, is Ecopayz, a method I barely know about and only because I checked it out in the past few days.

In the past, I helped a fellow Canadian friend to cash out from Unibet (something about the Swift code being unfamiliar because it is unnecessary for North American bank wires, but required with Europe... My first wire did fail and I had to contact Unibet anew as well as my bank to make it work). Anyhow, if we were limited to using Ecopayz, I could imagine the scenario of ALL my rec friends initially easily depositing (with a debit card) and when it came to withdraw, try it for a while and simply give up (from what I understand, you have to deposit with Ecopayz in order to ultimately withdraw). They would most likely proceed to lose their winnings, but then never deposit again (and frankly, I would never recommend to anyone to play on Unibet in the first place if that was the case...).

My 2 cents. Anyhow, I really appreciate you looking into this Patrick and feel relieved since reading your message, tbh ; thx man
I understand your points and will make sure to talk to Payments about this, I can see that bank transfers are currently still available.

Ecopayz seems to be a new payment method and from I can see it is an option to speed payments up, so even though I understand it's new and not so known, it doesn't necessarily mean a step down

I will try to get hold with Payments and try to find out more information about the future plans for the Canadian market.

Quote:
Originally Posted by Check4info
Anyone noticed a change how the players pool play this last weeks (since 5-6 weeks maybe) for Hexapro? As someone who played a lot vs bots on ipoker, I got the feeling that now bots are playing here, I see a lot of players who play the same style as the bots on ipoker, multi table A LOT, super calling station, defend their BB super wild, play for hours non stop, never tilt, ... It's really super weird..
We take regular checks on those games, especially HexaPro's and do anything to stay bot-free.
However, if you come across someone suspicious, please share the details with me and we get it investigated.

Thanks

Quote:
Originally Posted by Fang
ID 115056988, thank you
Sent
[Unibet] Official Thread Quote
07-17-2019 , 09:06 AM
Hello Patrick,

Are there any changes planned for the loyalty program? It would be nice if it stays the same ,it took me some time but now i like the challenges.

Thank you!
[Unibet] Official Thread Quote
07-17-2019 , 10:27 AM
Quote:
Originally Posted by Angelo93
Hello Patrick,

Are there any changes planned for the loyalty program? It would be nice if it stays the same ,it took me some time but now i like the challenges.

Thank you!
Hey,
we are planning on having some changes in the near future but nothing concrete yet, for this year things will stay the way they are now for sure (unless it's something market specific).

Thanks
[Unibet] Official Thread Quote
07-17-2019 , 03:58 PM
Hi there

I have a problem with crashes, whenever I close the hand replayer window, the client crashes. Using a mac. Thought someone should be aware
[Unibet] Official Thread Quote
07-18-2019 , 04:07 AM
Quote:
Originally Posted by insomniac86
Hi there

I have a problem with crashes, whenever I close the hand replayer window, the client crashes. Using a mac. Thought someone should be aware
Can anyone else of the Mac users confirm whether they have the same issue?

Would be great if you could share your dmp file when this happens again @insomniac86:

Mac users need to enable core dump on their own machine. This is how you do it:
1) Write the following in terminal (equivalent to CMD in Windows): `echo "limit core unlimited" | sudo tee -a /etc/launchd.conf`
2) restart mac
3) dump files are generated in `/cores` when/if crashes occur.

The file is rather big, so if you could upload to dropbox, google drive, or similar, I would highly appreciate it. With the file I can send it directly to the devs and they should be able to spot the source of the issue.

Thanks
[Unibet] Official Thread Quote
07-18-2019 , 04:13 AM
Quote:
Originally Posted by UnibetPatric
Can anyone else of the Mac users confirm whether they have the same issue?
Nope, all is good here. No crashes since the last update, hand reviewer or not
[Unibet] Official Thread Quote
07-22-2019 , 12:43 AM
Hi Patric,

I ended up with a bunch of Supernova tickets (more than I could use) and 3 of them are about to expire very soon.

Could you extend them for me please ?
My username: Pyro50

Thanks
[Unibet] Official Thread Quote
07-22-2019 , 04:51 AM
Quote:
Originally Posted by JohnnyBlaze77
Hi Patric,

I ended up with a bunch of Supernova tickets (more than I could use) and 3 of them are about to expire very soon.

Could you extend them for me please ?
My username: Pyro50

Thanks
Hi,
I have extended them now, please try to use them within the new time frame.

Thanks
[Unibet] Official Thread Quote
07-23-2019 , 02:03 PM
anyone else have problem with scroll whell on mouse lagging often after new update?
I tired with 2 different mouses and have problem with both
[Unibet] Official Thread Quote
07-23-2019 , 02:41 PM
Quote:
Originally Posted by eat.sleep.poker
anyone else have problem with scroll whell on mouse lagging often after new update?
I tired with 2 different mouses and have problem with both
Same issue...
[Unibet] Official Thread Quote
07-23-2019 , 04:33 PM
Yes, same
[Unibet] Official Thread Quote
07-24-2019 , 06:08 AM
Quote:
Originally Posted by eat.sleep.poker
anyone else have problem with scroll whell on mouse lagging often after new update?
I tired with 2 different mouses and have problem with both
We are aware of the issue and a ticket has been created to get it fixed, thanks for reporting!
[Unibet] Official Thread Quote
07-24-2019 , 08:44 AM
Hi, can i play in unibet poker with launched flopzilla,only for to watch preflop ranges written there earlier or this is prohibited?
[Unibet] Official Thread Quote
07-25-2019 , 05:45 AM
Quote:
Originally Posted by RainDeath
Hi, can i play in unibet poker with launched flopzilla,only for to watch preflop ranges written there earlier or this is prohibited?
Hey,
you can use any tool that does NOT interact with the software.
As long as the tool does not grab anything from the software or interacts with it in any way and you enter the details into the tool manually, it is fine to use.

Thanks
[Unibet] Official Thread Quote
07-25-2019 , 08:59 AM
Quote:
Originally Posted by UnibetPatric
Hey,
you can use any tool that does NOT interact with the software.
As long as the tool does not grab anything from the software or interacts with it in any way and you enter the details into the tool manually, it is fine to use.

Thanks
Thanks a lot
[Unibet] Official Thread Quote
07-27-2019 , 12:40 PM
I was using skrill for withdrawal, now this method is missing for me. Any help Patric?
Thanks!
[Unibet] Official Thread Quote
07-27-2019 , 02:31 PM
hey
im playing on unibet for 1 month would like to know if its possible to download hand history and see them on holdem manager

thanks
[Unibet] Official Thread Quote

      
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