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11-14-2017 , 12:08 PM
Quote:
Originally Posted by monkeyheaven
I won a uk tour package a few weeks, ticket appeared in my profile, then expired. What happens next, ive not been contacted by support?
Should get the cash a few days later and a congrats email.

You will be on a list at the casino and they put you in the game when you register on 1a or 1b, if you dont turn up and havent arranged for seat to be moved you will forfeit the seat and cash added to prize pool.
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11-14-2017 , 12:41 PM
I think they don't send a congratz email anymore for uk tour, that message should be in the messages section in the unibet account on the website now. Kinda weird since almost nobody checks that :P

If you received the money it should appear in the funds history as premium winnings or something like that, almost 250€
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11-14-2017 , 01:43 PM
hi/i register tornament and forget /and close lobbi/no play this tornament/mu login swooon.https://prnt.sc/hafi6w
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11-14-2017 , 03:30 PM
Quote:
Originally Posted by NMPfan
I think they don't send a congratz email anymore for uk tour, that message should be in the messages section in the unibet account on the website now. Kinda weird since almost nobody checks that :P

If you received the money it should appear in the funds history as premium winnings or something like that, almost 250€
Wow. Just checked my messages, I got the message (I never knew there was a message service there) confirming I won the package on the 24th Oct. So, they messaged three days prior to unibet Brighton day 1A, which they automatically entered me for.

This is just ridiculous, the satellite doesn’t specify which event it’s for, I win a week before Brighton, get confirmed 3 days prior, and they tell me I’m auto entered using a message service that their customers don’t read.
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11-14-2017 , 05:13 PM
Hey David

I have a cash ticket that expired because I did not use it.
Can you please reactivate it?

user: cheers16
Thank you!
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11-15-2017 , 09:54 AM
Hey David,

Any Info on the UO after Bucharest ?
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11-15-2017 , 10:35 AM
Quote:
Originally Posted by LuukPoker
Hey David,

Any Info on the UO after Bucharest ?
It's London 22-25 February 2018 and today is the first satellite.
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11-18-2017 , 08:56 AM
How do I convert playthrough bonus to cash? How are they different from tickets?
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11-18-2017 , 09:04 AM
Quote:
Originally Posted by mrno1324
How do I convert playthrough bonus to cash? How are they different from tickets?
Playthrough bonuses are just completed through rake.

Cash tickets give you x amount to play with but you have to complete y flops before it goes into your account.
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11-19-2017 , 01:20 PM
Really weird, I was playing the €10 supernova qualifier 10 tickets gtd. And the break after the rebuys the button to add on did appear but when I clicked it I didn't got an add-on, and I couldn't see any button for the add-on anymore.
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11-19-2017 , 02:44 PM
Table freeze again, starts couple days ago. Unfortunately I registered in supernova tournament , able to play after third login, and now cant see a tournament lobby. How I supossed to play?
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11-19-2017 , 03:59 PM
Hello,
Is there any way of getting my hand histories without going through the hands 1 by 1?

I keep losing 90% and 80% chances, i have lost so many of these i feel i am being scammed and i want to see my EV before doing anything else.

Thanks
[Unibet] Official Thread Quote
11-19-2017 , 04:10 PM
Do bonus points have an expiration date? Taking some time off unibet.
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11-19-2017 , 05:56 PM
Quote:
Originally Posted by mrno1324
Do bonus points have an expiration date? Taking some time off unibet.
So long as you log in once a quarter the points won't expire.
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11-20-2017 , 10:05 AM
Hi David,

Could you please extend 5x 100UK tour tickets?
Alias: Remk_95
Thanks in advance!
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11-20-2017 , 10:37 AM
I can't log in , it says account unavailable and the live chat line is 50 ppl, is this happening to anyone else?
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11-20-2017 , 10:38 AM
Reports on Twitch too so seems widespread
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11-20-2017 , 10:41 AM
I was logged in playing before. When I tried to join table I get "technical error #3, please contact support". After that I tried to restart the client and login which failed.

Now I get "Your account is currently unavailable"
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11-20-2017 , 10:45 AM
Yes same here, i got booted from all the tables and had the #3 error aswell when trying to join. And after restarting software/laptop it says account unavailable.

On their site it also says on the top they're having technical issues atm.
[Unibet] Official Thread Quote
11-20-2017 , 10:47 AM
Same here. Just have to wait till resolved.
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11-20-2017 , 10:55 AM
from the community:

''Sorry guys, login issues now and we're looking to solve it - it's affecting random customers across all Unibet sites''
[Unibet] Official Thread Quote
11-20-2017 , 10:56 AM
They usually fix this kind of issue fast, so don't panic...
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11-20-2017 , 11:16 AM
I am logged in now. GL
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11-20-2017 , 01:09 PM
The table sounds die early into my session on my new Win10 laptop and it won't work for videos or anything after that. This was fine on my old laptop, any idea what's causing it?
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11-20-2017 , 03:44 PM
Maybe I'm slow but I just noticed the Unibet MTT thread was closed. Why was that? Here's my thoughts on MTTs:

1) Really like the 10 euro satellites to the Supernova. They usually play nicely for just 1 prize rather than being the horrible ICM heavy events aimed at satellite specialists as before.

2) As I've posted before, I much prefer 6 max poker, but I think when there are 7, 8 or 9 people left in a tournament it makes much more sense to just seat them all together (note that if there are 2-6 or 10-12 people it makes no difference whether you say you are 6-max or 9-max). Last night in the Meteor there were 7 of us left, we were 3-handed and the other table was 4-handed. We busted someone and so the two of us actually played a hand of HU poker waiting for the other players to join us. Could we make it so that at some point the tournament flicks to being 9-max rather than 6-max? I would do this whenever 9 players remain (assuming late reg is also closed) but I note that a lot of live tournaments move to get everyone at the same table when 7 remain so that might be an easier sell.

3) If 2) is difficult programmatically, can current 6-max tournaments which rarely have >12 players competing at the same time (e.g. the Supernova satellites) be changed to be 9-max from now on. Just to make it clear I do much prefer 6-max, just specifically for the situation where there are 7, 8 or 9 people left I think getting them all round one 9-max table is better.

4) I didn't get chance to play the Spectrum tournament that I won a ticket for. I would ask for an extension but I think I've run well enough in the thread lotteries so that's ok. Thing is, I assume the reason you were giving out tickets was that it's overlaying and I just want to give feedback as an "old" that the problem might well be that registration for it closes before European children go to bed so there are lots of us who just can't play it, whatever the guarantee, even if you let us in for free.

5) How about a Sunday High Roller with registration closing at the same time as for the Supernova? Maybe a buy-in of something like $250, 10 minute levels?
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