^^^^
What were your "bad choice of words"?

<3
Client getting better and better. Just not sure if I'll ever be fan of (tournament) lobby

Speaking of tournaments... Is there a list of all tourneys in a week? Maybe even an excel file?

My guess is "Addicted" and "can't stop playing".
And out of context I can understand it. But I was praising a new casino game, And I have also written at least twice "I never play with money I can't afford to lose".
And I haven't made a deposit since november so I think there are guys with bigger problems than me still playing.

I actually made a withdrawal a couple of weeks ago. So Unibet is losing money, not me.

Another minor quirk/bug with the tourney lobbies. Look at the name of the player who was fourth to register:



Resizing the window just makes the font larger, and his name never fits on one line.

lol pretty sure they not losing money but we get what you sayin

Hey Andrew, I've got a €5 Sunday Entitled ticket expiring in 2 days.
Could you extent it please
00Robot00 is my alias

Cheers!

Sure, done.

Thanks, 3rd line looked at this and says:

Thanks, I've passed this on to the developers. There're a couple of situations where we aren't handling long-idle clients well, so hopefully we can fix this all at once.

Does anyone else get this? If they do, do they also sometimes have tables freeze despite having a machine that shouldn't be experiencing CPU lag? It seems unlikely that the problems are unrelated, as both are unusual. I've passed this on to the developers for that reason.

The reason the client doesn't remember password is security - Unibet don't let us do it another way, it's one of the site guidelines that we are obliged to follow.

I reply in the tone to which you post. So if you'd like me to be nicer to you, you know how. I notice you said "too". If you want corporate responses, please contact regular support.

The guy who looks after the tourney schedule has way too much on his plate at the moment so do anything major with it right now. But we're rebalancing who is doing what a little, so hopefully we'll have some space for this soon.

The SE often goes some way over its guarantee, but it isn't always a mile over. So it'd be a dangerous one to increase. We've tried "building it and they will come" with the tourney schedule, but they very much did not come, and we lost lots of money. So this is going to have to be a slow process I'm afraid.

Rebuys still have a couple of bugs, particularly in the backoffice, so it's a bit difficult to add lots of them at the moment. We definitely want to have a few more in the future though.

EE is a regulated market (we have a license). I don't know the status of tax, I suspect it's one of those markets where players are meant to pay tax but often don't. I think Thailand is the same, there're some really weird 'don't ask, don't tell' tax things going on there as far as I recall. Best to just pay the tax.

Thanks for the dxdiag screenshots. The client requires a DX10 compatible video card, and yours is not. This was always meant to be the case, but until the late Feb release, some older cards were running the client in software compatibility mode, which made it run very, very slowly. We fixed that, and now a lot of older cards run the client a lot faster. The downside is, no DX9 compatibility.

You can fix it by getting a more modern video card, I'm pretty sure you can pick up a DX10 compatible card for €10 on eBay for a desktop. I have no idea how laptop video cards work though.

There's an intermittent bug where sometimes SNG disappear. If you restart the client, it should work.

Sure, done.

Thanks. I'll add the screenshot to the bug report.

It's Responsible Gaming's job to handle situations where someone says they're addicted and can't stop playing. It's a condition of our licenses in most jurisdictions, so they don't have much choice here.

I believe that chat support told you what you need to do to unlock your account, and Stubbe is going to mail you shortly.

https://docs.google.com/spreadsheets...=2&pli=1#gid=0 this might be somewhat out of date though, and the guy who looks after it is away this week I'm afraid.

Sure, done.

Some weird stuff, while playing the same guy, on the right table he was disconnected from 1st hand while on the other one he managed to play the entire match.

@Andrew
I read that you are planning to add jackpot sngs, are these a priority for you in the near future?

Having issues clicking this set of links to various things after client has been open for a couple hours playing a couple sessions.

Please No, I hope not. Go play every other site if you want jackpot SNG.

Thanks Andrew.

Not sure if this is possible but I'd like to report some **** for slowrolling.
SADFOX3 was his alias.

@UnibetAndrew
Thanks for the answer. I have now changed my email to @gmail.com hope this fixes the issue. Would you be so kind and ask the third line guy to try and send it to that new adress? Thanks so much!

Hopefully, it isn't possible to report someone for this.

Let the recreational players amuse themselves however they want.

Andrew, please extend my double trouble ticket

thx

darkzpf

Thx!

Hi Andrew,

Another bug: Break clock shows time longer than 5 minutes. It started at 5:13 and disappeared with 0:13 left on it.
https://gyazo.com/87007b676f65b731d3fa3796b0844de5

I'm not saying he should be punished or something, but I think this kind of behavior isn't what Unibet envisions with their philosophy.
Just a friendly warning would be enough.

Hello, Andrew, can you extend my double trouble and super double freerolls tickets, Thanks! Login Rocketaaa

Be careful with interpreting something as a slowroll. He could have aswell just disconnected or have something going on IRL.

True. Or he might be Asian/another country where slowrolling is seen as humorous.

Walking around like normal hands?

After I input my name and password, can't login in reality as neither my player name or balance comes up. Anyone else?

#unibetslowplay

Problem resolved. All good.

Andrew, what is Unibet's stance on players using 3rd party software? Been playing HU against a player named Skier_5 a fair bit recently and it's only just dawned on me that it's the same guy that was using 3rd party software on Stars which caused/prompted them to change their 3rd party tool policy. Obviously I can't be 100% sure it's the same player but he's been grinding the 50s+ on Unibet so it could well be as he was a higher stakes player on Stars. From my experiences playing him his game seems a little odd at times but he played fairly flawlessly from what I can tell and as someone that has earned over 300k points in the past month, I'm refusing to grind the higher stakes until this is looked into tbh, just all feels very wrong to play against. Furthermore, a lot of his decisions take 5+ seconds which would add to my suspicion.

http://forumserver.twoplustwo.com/29...ftware-1533249

http://www.husng.com/content/controv...yer-aid-husngs

If true, should be banned as its clearly against the rules.