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Old 04-23-2011, 09:00 PM   #176
docbiznom
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Re: *** Official RakeTheRake Support and Promotions Thread ***

PM sent with the link

Quote:
Originally Posted by RakeTheRake View Post
Hey docbiznom

Apologies for any confusion

Use RTR1 as that is the $1,000 bonus

Can you email me the screen shot of where you still see RTR as that should have been changed. Please send to help@raketherake..

Best wishes

RakeTheRake
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Old 04-24-2011, 04:58 AM   #177
Th3 Omaholic
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Any plans for Doyles Room?
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Old 04-24-2011, 05:58 AM   #178
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by Th3 Omaholic View Post
Any plans for Doyles Room?
At the moment there simply isn't enough traffic on that network/site to justify adding it as an offer to our members.

Best wishes

RakeTheRake
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Old 04-24-2011, 05:39 PM   #179
Tantalus747
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Re: *** Official RakeTheRake Support and Promotions Thread ***

I'm new to both RTR and Carbon. I just opened an account and deposited this afternoon. I used the code RTR2000 and deposited $1,000 but the only bonus I see is $30? I hope I'm overlooking something since I'm not used to Carbon. The only thing I see about a bonus is $30 on a "restricted by bonuses" line in the cashier.

Please advise. Thank you.
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Old 04-24-2011, 06:14 PM   #180
Th3 Omaholic
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Re: *** Official RakeTheRake Support and Promotions Thread ***

What would you recommended for me?

I'm an American mid-stakes cash player, I need the site to be compatible with Holdem Manager.

I also enjoy playing high GTD MTT's.
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Old 04-24-2011, 07:19 PM   #181
Th3 Omaholic
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Re: *** Official RakeTheRake Support and Promotions Thread ***

I'm looking at the Carbon Poker promo:

New Players: Rake $10,000+ in the qualifying period gets an iPad automatically.
Dates of Promotion: 1st February 2011 to midnight on the 30th April 2011

Seeing as this promo is ending are you starting a new one soon?
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Old 04-25-2011, 04:31 AM   #182
RakeTheRake
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by Tantalus747 View Post
I'm new to both RTR and Carbon. I just opened an account and deposited this afternoon. I used the code RTR2000 and deposited $1,000 but the only bonus I see is $30? I hope I'm overlooking something since I'm not used to Carbon. The only thing I see about a bonus is $30 on a "restricted by bonuses" line in the cashier.

Please advise. Thank you.
Hey Tantalus747

It sounds like you are just looking at something different. Feel free to PM me your user name on Carbon and i will check with them on your behalf



Best wishes

RakeTheRake
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Old 04-25-2011, 04:33 AM   #183
RakeTheRake
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by Th3 Omaholic View Post
I'm looking at the Carbon Poker promo:

New Players: Rake $10,000+ in the qualifying period gets an iPad automatically.
Dates of Promotion: 1st February 2011 to midnight on the 30th April 2011

Seeing as this promo is ending are you starting a new one soon?
Hiya Th3 Omaholic,

Yes we will start a new promo in May, those will be decided this week.
We will be able to work something out for you on an individual basis if the promo starts in May and you have already started playing. No problem

Best wishes

RakeTheRake
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Old 04-25-2011, 05:32 AM   #184
Shelldonahue
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Re: *** Official RakeTheRake Support and Promotions Thread ***

RTR,

I just signed up for rakeback through RPM Seth for RPM Poker. I have not yet deposited on the site, however. Can I still sign up with you guys? I did not know that you had rake races and other promos.
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Old 04-25-2011, 06:50 AM   #185
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by Shelldonahue View Post
RTR,

I just signed up for rakeback through RPM Seth for RPM Poker. I have not yet deposited on the site, however. Can I still sign up with you guys? I did not know that you had rake races and other promos.
You'll need to PM Seth and ask him to switch you.
If he gives you any problems, just remind him that we still have "the pictures"


That should do the trick. If not then just keep emailing and PMing him and after a while he would rather we had to deal with you than him!

Best wishes

RakeTheRake
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Old 04-25-2011, 01:56 PM   #186
OmahaDonk
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Re: *** Official RakeTheRake Support and Promotions Thread ***

I e-mailed marketing@cakepoker.com to get the double rewards but have received no response. Can you verify that I am qualified?
User name: GGsirrrrrrr

Also, my rake info hasn't updated since Thursday, is just the holidays?

thanks,
OD
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Old 04-25-2011, 02:00 PM   #187
PLO8FaceKilla
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Re: *** Official RakeTheRake Support and Promotions Thread ***

I have Rakeback from RTR at Cake but I wasn't sure when the payments are made to my cake acct.

Are these supposed to be viewed in the cashier history page? i don't see any of the payments.

thank you,
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Old 04-25-2011, 03:49 PM   #188
RakeTheRake
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by OmahaDonk View Post
I e-mailed marketing@cakepoker.com to get the double rewards but have received no response. Can you verify that I am qualified?
User name: GGsirrrrrrr

Also, my rake info hasn't updated since Thursday, is just the holidays?

thanks,
OD
Hey OD

Can you email me at help@raketherake....
And i'll try and solve your problem
I cant find your username in our system.

Best wishes

RakeTheRake
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Old 04-25-2011, 03:51 PM   #189
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by PLO8FaceKilla View Post
I have Rakeback from RTR at Cake but I wasn't sure when the payments are made to my cake acct.

Are these supposed to be viewed in the cashier history page? i don't see any of the payments.

thank you,
Hey PLO8

Payments are made directly to your Cake poker account. Payments are made by Friday for the previous Wednesday-Tuesday 7 day period.

You should be able to see the payments. I'll double check exactly where you should look.

Best wishes

RakeTheRake
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Old 04-25-2011, 05:07 PM   #190
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by PLO8FaceKilla View Post
I have Rakeback from RTR at Cake but I wasn't sure when the payments are made to my cake acct.

Are these supposed to be viewed in the cashier history page? i don't see any of the payments.

thank you,
Hey PLO8,

Seems they used to say "Friday" to be on the safe side...

Actually turns out
Quote:
Rakeback is paid each Wednesday for the previous Wednesday to Tuesday 7 day period.
It should be visible in the history page as a VIP Payment

Best wishes

RakeTheRake
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Old 04-25-2011, 06:13 PM   #191
PLO8FaceKilla
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by RakeTheRake View Post
Hey PLO8,

Seems they used to say "Friday" to be on the safe side...

Actually turns out

It should be visible in the history page as a VIP Payment

Best wishes

RakeTheRake
Thank you for getting back to me so quickly. I will go back and check.

I was also wondering if there will ever be an Ipad promotion for Cake. Is there any possibility of this in the future?
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Old 04-25-2011, 06:40 PM   #192
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by PLO8FaceKilla View Post
Thank you for getting back to me so quickly. I will go back and check.

I was also wondering if there will ever be an Ipad promotion for Cake. Is there any possibility of this in the future?
No problems at all.

Regards Cake, we'll take a look and see if there's anything we can do!

Best wishes

RakeTheRake
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Old 04-25-2011, 09:56 PM   #193
claudiao
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Re: *** Official RakeTheRake Support and Promotions Thread ***

the carbon code is only included when depositing right? Also, is this promo only for RTR member? The $2000 of course
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Old 04-25-2011, 09:58 PM   #194
claudiao
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by Th3 Omaholic View Post
I'm looking at the Carbon Poker promo:

New Players: Rake $10,000+ in the qualifying period gets an iPad automatically.
Dates of Promotion: 1st February 2011 to midnight on the 30th April 2011

Seeing as this promo is ending are you starting a new one soon?
seriously man, I don't know how much $ you rake, but why not try the $2K rake for new ipoker players? You'll get an ipad the same way but it will be way easier.
Just a help.
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Old 04-26-2011, 03:34 AM   #195
sarua
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FullTilt and Raketherake payment.

Hi Have you got rakeback from raketherake this friday, i don't. Have any news about it, shuld they pay from this period in future? I had wrote letter to raketherake, but still no answer.
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Old 04-26-2011, 05:31 AM   #196
RakeTheRake
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by sarua View Post
Hi Have you got rakeback from raketherake this friday, i don't. Have any news about it, shuld they pay from this period in future? I had wrote letter to raketherake, but still no answer.
Hey Sarua,

It's been a 4 day holiday here for Easter and the team are back today. We haven't had any complaints about rakeback payments for non-US players so I suspect everything is OK. Full Tilt seldom get it wrong on payments.

I have a guess at what your account might be based on your 2+2 user name and it looks like you have a negative rake at the moment from 2 weeks ago which you have not cleared yet and still had $11.28 in negative rake for last week's payments. Full Tilt carry all this forward from 1 week to another and so hence you were not due a payment on Friday.

Hope that helps.

Best wishes

RakeTheRake
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Old 04-26-2011, 06:43 AM   #197
sarua
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by RakeTheRake View Post
Hey Sarua,

It's been a 4 day holiday here for Easter and the team are back today. We haven't had any complaints about rakeback payments for non-US players so I suspect everything is OK. Full Tilt seldom get it wrong on payments.

I have a guess at what your account might be based on your 2+2 user name and it looks like you have a negative rake at the moment from 2 weeks ago which you have not cleared yet and still had $11.28 in negative rake for last week's payments. Full Tilt carry all this forward from 1 week to another and so hence you were not due a payment on Friday.

Hope that helps.

Best wishes

RakeTheRake
My fulltilt nick name is:smiruA and raketherake login name is:Aurimas, when I log in my raketherake acc I see that I payed rake ~101 usd and this amount not growing up no meater that I am palying, and I think it is same about week.
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Old 04-26-2011, 07:26 AM   #198
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by sarua View Post
My fulltilt nick name is:smiruA and raketherake login name is:Aurimas, when I log in my raketherake acc I see that I payed rake ~101 usd and this amount not growing up no meater that I am palying, and I think it is same about week.
Yep so i guessed correctly

It has been a holiday here since Friday and the stats will be updated today. Also FT had some reporting issues relating to Black Friday.

Regards the negatives, these are tracked on a weekly basis by FT and so you do not see them on our site currently

You seem a reasonably active player so i am sure you will have cleared that last negative amount shortly if not already.

Best wishes

RakeTheRake
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Old 04-26-2011, 12:56 PM   #199
PLO8FaceKilla
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Re: *** Official RakeTheRake Support and Promotions Thread ***

One more quick question.

Do we have to "opt in" to the Cake 60k rake race promo or are we already in it if we have an existing RTR rakeback acct and are already receiving rakeback payments?

I see my name on the leaderboard but i didn't know if there was anything that i needed to do.

I only ask b/c i see that new players have to opt in for double rewards.
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Old 04-26-2011, 01:51 PM   #200
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Re: *** Official RakeTheRake Support and Promotions Thread ***

Quote:
Originally Posted by PLO8FaceKilla View Post
One more quick question.

Do we have to "opt in" to the Cake 60k rake race promo or are we already in it if we have an existing RTR rakeback acct and are already receiving rakeback payments?

I see my name on the leaderboard but i didn't know if there was anything that i needed to do.

I only ask b/c i see that new players have to opt in for double rewards.
hey PLO8

You definitely need to opt in

Quote:
Note: New players must opt-in to the double race payment promo by sending an email to marketing@cakepoker.com with text:
Subject: My Screen name at Cake is: XXXXXXXXX
Content: I am opting in for the Double Race Payments Promo at RTR
Best wishes

RakeTheRake
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