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Originally Posted by PLAYOFFS
You'd expect after being in the poker business for so long that you'd at least be able to tell your clients when a freeroll was going to happen >24 hours in advance. This is seriously one of the most egregious things I've ever witnessed in any business, let alone poker. You have your playersonly freeroll scheduled for a time and then change it <24 hours to tournament time. Do you think I just sit around on my computer twiddling my thumbs checking freeroll times all weekend? I seriously regret ever signing up with RTR for any of my sites. It's absolutely pathetic.
Hey Playoffs,
This NFL tourney had been scheduled for Saturday 13th for 3 1/2 months.
And it was scheduled for 3pm ET (19:00 GMT) like almost every other tournament we ever run
PlayersOnly set it up and they put it for an hour later. We sent them an email to correct it and warned the players in an email that
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Though it is currently listed for 15:00 server time…so keep an eye out as it may start an hour late if they don’t change it in time
And in sending the email we also warned
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You will need to register and should register now to avoid last minute problems
Sorry if you missed it but it did start at the time that was set over 3 months ago.
Best wishes
RakeTheRake