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I played at noiq via RTR, i have some NIP and I have asked for purchase something since Jan, until now, nothing has been done. Why? because Noiq changed story again and again, and eventually, the vip manager stopped answered my emails (I sent two, for more than weeks, no reply so far).

Hi Mylife, this is the first we have heard of this problem. Sorry to hear you are having problems.

Can i suggest you email our support and then we will see if we can help you next week.

Best wishes

RakeTheRake

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03-12-2011 , 11:39 AM

#27

Mylife0115

old hand

Join Date: Sep 2007 Posts: 1,753

Quote:

Originally Posted by RakeTheRake

sure, which email address you would like me to send to at RTR? Normally, RTR only direct/tell us to send email to poker sites for our issues.

Quote

03-12-2011 , 03:33 PM

#28

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by Mylife0115

Normally, RTR only direct/tell us to send email to poker sites for our issues.

Now after all the time you've been a member with us, you know that just isn't fair or true

If it's an issue we can solve ourselves we will. If it's an issue we can try and help with by contacting the room we will. And if it's a problem that we simply can't help with because the room won't discuss the issue with us, then we ask you to contact the room direct!

Anyway, email help@rtr... etc.

Kind regards

RakeTheRake

Quote

03-12-2011 , 03:49 PM

#29

Mylife0115

old hand

Join Date: Sep 2007 Posts: 1,753

My issue is extactly what i stated in my post that Noiq has not replied to my emails. I can forward all my emails to RTR support, and see what will be the next so let the fact to speak!

Quote

03-12-2011 , 06:00 PM

#30

bellini

newbie

Join Date: Jan 2011 Posts: 49

hi im a european player with 105$ to deposit. what do you think its the best software and promotions for me? most important things are rakeback and good multitabling software.

Quote

03-12-2011 , 08:20 PM

#31

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by bellini

hi im a european player with 105$ to deposit. what do you think its the best software and promotions for me? most important things are rakeback and good multitabling software.

Hey bellini,

Since you are European the world is your oyster as far as choosing rooms is concerned. Software differs from Network to network and each has its pros and cons. Promotions wise, you should aim to play somewhere that you are going to get regular freerolls on a monthly basis.

I would recommend Party where you can also get free training courtesy of DragTheBar.com and also Full Tilt or Absolute/UB where we have monthly $15k freerolls.

Rather that create a long post here i will PM you with more details.

Best wishes

RakeTheRake

Quote

03-12-2011 , 08:29 PM

#32

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by Mylife0115

My issue is extactly what i stated in my post that Noiq has not replied to my emails. I can forward all my emails to RTR support, and see what will be the next so let the fact to speak!

Send it to the email address i mentioned in the previous post
Include your RTR number as well and I will handle it personally

Kind regards

RakeTheRake

Quote

03-13-2011 , 10:45 AM

#33

bellini

newbie

Join Date: Jan 2011 Posts: 49

Quote:

Originally Posted by RakeTheRake

i already played at party poker. is it possible to get rakeback in a old account?

Quote

03-13-2011 , 02:58 PM

#34

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by bellini

i already played at party poker. is it possible to get rakeback in a old account?

If your account is dormant and not tagged to another affiliate you can create a new account through us yes

Best wishes

RakeTheRake

Quote

03-13-2011 , 06:18 PM

#35

Mylife0115

old hand

Join Date: Sep 2007 Posts: 1,753

Quote:

Originally Posted by RakeTheRake

Send it to the email address i mentioned in the previous post
Include your RTR number as well and I will handle it personally

Kind regards

RakeTheRake

thanks a lot

Quote

03-13-2011 , 09:11 PM

#36

SukandBlow

centurion

Join Date: Jan 2011 Posts: 164

hi rtr

i have a rakeback account through you guys for PS, can i open a new acc for party poker and go through drag the bar for the educational stuff etc..?

i am in canada, can i open an account on european sites as well?

thanks

Quote

03-14-2011 , 05:07 AM

#37

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by SukandBlow

Hi SukandBlow

Yes you can sign up to as many rooms as you like through us for rakeback/vip cashback. Then with Party you can get the free training.

Best wishes

RakeTheRake

Quote

03-14-2011 , 10:14 AM

#38

Mylife0115

old hand

Join Date: Sep 2007 Posts: 1,753

Quote:

Originally Posted by RakeTheRake

Send it to the email address i mentioned in the previous post
Include your RTR number as well and I will handle it personally

Kind regards

RakeTheRake

again thanks. I foward my emails to Accounts@raketherake dot com.

Quote

03-26-2011 , 12:09 PM

#39

Mylife0115

old hand

Join Date: Sep 2007 Posts: 1,753

Quote:

Originally Posted by Mylife0115

My issue is extactly what i stated in my post that Noiq has not replied to my emails. I can forward all my emails to RTR support, and see what will be the next so let the fact to speak!

Just want to make closure of my issue. After i forwarded all of my emails to RTR, my issue was resolved in two days, thanks.

Also Noiq also offered me a 100 euor bonus as to show they do care of their players. While i appreciated the offer, still it had taken me more than two months to get the value for my NIP, plus i played about two moth to rake more than 20K in euro for those NIP, at the end, i decided i wouldn't play at noiq for the 100 euro bonus.

Thanks and issue closed, good luck every one!

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03-27-2011 , 10:00 PM

#40

dikkebilletjes

centurion

Join Date: May 2008 Posts: 158

If you sign up, is rakeback immediately tracked? Or does it take a while for the account to get tagged to RTR?

Quote

03-28-2011 , 12:11 AM

#41

SukandBlow

centurion

Join Date: Jan 2011 Posts: 164

i am trying to setup an account with rpm and carbonpoker but i am having a hard time depositing

visa is not letting me deposit directly and it is taking too long to get an ewallet setup

this is getting too much of a hastle

Quote

03-28-2011 , 02:12 AM

#42

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,895

I'm not sure what any of that has to do with RTR, but if you don't have the patience to get an eWallet set up, poker might not be the game for you.

Quote

03-28-2011 , 02:29 AM

#43

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by dikkebilletjes

If you sign up, is rakeback immediately tracked? Or does it take a while for the account to get tagged to RTR?

Hey dikkebilletjes

Providing you follow the instructions on the sign up pages, most accounts are tracked instantly and you can start playing. If there is a tracking issue these are usually resolved one way or another within 24 hours (or longer on the weekend because poker room affiliate teams don't work then) and we notify you ASAP

Hope that helps

Best wishes

RakeTheRake

Quote

03-29-2011 , 10:27 PM

#44

Bren

old hand

Join Date: Sep 2007 Posts: 1,509

With Merge now accepting Australian Players are all affiliates able to offer RB to their Au customers?

Just wanted to make sure there wasn't any restrictions before attempting signup.

Quote

03-30-2011 , 02:55 AM

#45

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by Bren

With Merge now accepting Australian Players are all affiliates able to offer RB to their Au customers?

Just wanted to make sure there wasn't any restrictions before attempting signup.

Hey Bren

We don't believe there are any issues but will double check with Merge ASAP

Best wishes

RakeTheRake

Quote

03-30-2011 , 12:31 PM

#46

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by Bren

With Merge now accepting Australian Players are all affiliates able to offer RB to their Au customers?

Just wanted to make sure there wasn't any restrictions before attempting signup.

Hey Bren

We have it on authority that

Quote:

There are no issues with Aussies getting rakeback on Merge accounts

Best wishes

RakeTheRake

Quote

03-30-2011 , 12:34 PM

#47

LT22

Carpal \'Tunnel

Join Date: Aug 2007 Posts: 12,842

another site has released news that UB/AP will be handling their own rakeback payments...is this true for RTR as well?

Quote

03-30-2011 , 05:51 PM

#48

RakeTheRake

RakeTheRake Representative

Join Date: Mar 2005 Posts: 5,483

Quote:

Originally Posted by LT22

another site has released news that UB/AP will be handling their own rakeback payments...is this true for RTR as well?

Hey LT22

Nope that isn't the case my friend. That information is what we call in trade "hogwash"

Best wishes

RakeTheRake

Quote

03-30-2011 , 09:44 PM

#49

Bren

old hand

Join Date: Sep 2007 Posts: 1,509

Thanks RTR

Quote

03-31-2011 , 06:46 AM

#50

Jay_Whufc

journeyman

Join Date: Mar 2007 Posts: 294

What is going to replace the Ipad freerolls at the end of April?

I play at Ladbrokes where there used to bet $40000 cash races each month. These gradually dropped to about $8000 I think. Then they got replaced with vouchers to spend in Ladbrokes poker shop, which was a bit annoying tbh though as I understand this was a Ladbrokes based decision? Now for the last few months there has only been freerolls for Ipads, which I have zero interest in. Seems to be all going downhill IMO..

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