UPDATE:
"
Hello XXXX,
We are writing to inform you about the conclusions reached after a thorough investigation of your Stars Account "XXXX".
Our investigation has taken into account all the information available to us, including information that you provided, technical data from our records, and other information. This action was not taken lightly. My findings went to a review board who, after looking at the evidence, agreed that such action was appropriate.
We have found that you are in breach of our Terms of Service by using multiple accounts or sharing accounts with other players. Players may only own one account and only use one account on the site. You can read the complete Terms of Service here:
http://www.pokerstars.eu/poker/room/tos/
Please provide us with an acknowledgment to our Terms of Service before we can reinstate your Stars Account's privileges.
Please review and accept these Terms of Service by replying to this email with your agreement to the following statement:
1) I have fully read, understood and accept your Terms of Service.
2) If I ever breach in whole or in part any provision contained in our Terms of Service, I am aware and accept that you reserve the right to take such action as it sees fit. These may include terminating my agreement to use the Service, immediately blocking access to the Service, permanently terminating my Stars Account and seizing all monies held in the relevant Stars Account.
This acknowledgment must come in the form of “I agree” within your reply.
Pending your reply, your account will remain without play, chat and transfer privileges.
We would also like to inform you that we have suspended your chat privileges for 1 month (till 11-11-2018) as a result of your table chat which on multiple occassions violated our Chat Policy. Please note that you must write to us requesting the reinstatement of your chat priveleges after your suspension expires, as this will not be done automatically.
Please do not attempt to create any other accounts as doing so is a violation of our Terms of Service.
Should you circumvent our controls by opening or accessing another account with any of our brands and/or group companies, we reserve the right to confiscate any and all assets contained in the account(s) irrespective of the amount of time it has taken us to identify and confirm the links between the account(s) and/or the account holder(s).
Thank you for your cooperation.
Regards,
Soubir
Stars Game Integrity"
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Even tough I still do not agree with the allegations I can live with the outcome since it sounds like I get my account back and thats all I care about.
My Brothers account got banned, stating that they are still sure it was multiused. One less recreational customer for stars.
Overall I am happy they replied fast and the whole investigation is over. My Brother is slightly pissed but whatever he just gambled for fun anyway.
The chat ban is 100% warranted there were some drunk sessions I am not too proud of.
Guess the thread can be closed now.
Last edited by Mepslol; 10-11-2018 at 10:55 AM.