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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

09-19-2009 , 09:45 PM
Another suggestion: synchronize breaks across ALL tournaments, including single table tournaments and 18 mans
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 04:59 AM
I would like to see tables opened that do not allow for mass muti-tabling. I am so tired of players timing every time its his/her turn.

I also do not like the fact I can't search for some people. When I sit at a game and a player constantly times I search for them to see if there playing 1000 tables or something ridiculous. If I don't know how many tables they are playing I am wondering if they are having a connection problem or mass multi-tabling. Or if a player is multi-tabling give them less time to act.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 10:16 AM
Quote:
Originally Posted by OGGambler
Stars...do something about tableratings everyone hates it and I have yet to see someone supporting that site. Datamining is against the terms of condition, how could you allow this to continue?
Quote:
Originally Posted by otatop
Because apart from making tables completely unwatchable for observers, it's basically impossible for them to stop datamining.
Allow observing of cashgames only by actual realmoney players with an account thats actualy played on. For instance : per 100hands played in the last 24hrs you can observe 1 tbl for 5min.

I think that would make it really hard for PTR to continue datamining.

Oh and to PTR if you happen to read this : ALLOW OPT OUT ALREADY!!!!!
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 10:38 AM
Quote:
Originally Posted by CooperC7
Allow observing of cashgames only by actual realmoney players with an account thats actualy played on. For instance : per 100hands played in the last 24hrs you can observe 1 tbl for 5min.

I think that would make it really hard for PTR to continue datamining.

Oh and to PTR if you happen to read this : ALLOW OPT OUT ALREADY!!!!!
+1

But I think setting up limits for observed tables isn't solution because now you cannot observe more than 20 tables but still PTR datamining. So they have modified client or something like that.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 11:26 AM
( sorry for bad english )

pokerstars should give FPPs to someone who was dealt in a hand and left it before the end of the hand.

reason : players leave after the end of the hand to get their FPP and just before posting BB so the next player in waiting list has to wait for the next BB to come back ( 8 hands in full ring )

so :
1) pokerstars dont win any rake for the player who wait the next BB to play
2) players have to wait 8 hand in FR , 5 hands in 6max before playing wich is quite boring
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 11:43 AM
Quote:
Originally Posted by 1p0kerboy
There are a lot of people against splitting the games, and they've voiced their opinions in this thread. However, Stars seems to be very committed to this project.
Quote:
Originally Posted by Sean Fraley
I'm confused. Are there going to be seperate tables for euros and dollars? If they do this, will this mean that your account has to be in the appropriate currency to play at those games?
It's best not to think of 'splitting the games'. Instead, think of adding games to the existing offering.

One of the key driving forces behind this project is getting licenced throughout Europe. We already have a licence in Italy, and France looks next. We expect these licences to bring in thousands of new players.

We expect France to have global liquidity immediately, and Italy to open up in the future too. So we will definitely have Euro tournaments and ring games - the question is, do we hide them from .COM players or allow them to join in?

We'll be doing things a bit differently to the competition - you will need a Euro balance on your account to play in Euro games (which, if necessary, will be automatically opened for you when you go to play in a Euro game). The idea will be to keep currency conversion to a minimum so that players don't pay conversion fees very often, if at all.

Quote:
Originally Posted by 74Offsuit
Do they still read this thread?

Why is it still sit out next blind, instead of sit out next BIG blind? This issue is extremely annoying when trying to take a break while multitabling.
Yes. However this thread is just one of several sources that we use to monitor demand for new features. The request to change this behaviour almost never comes up in emails sent directly to PokerStars, for example.

That said, I am currently working on a project to do with fast tables. There will be a survey going out soon which will give some hints on the direction we are taking. It will be a long term thing though.

Quote:
Originally Posted by ravenfan1733
Implement the mother fu***** "I'm Ready" button for HU SNG's, why is this a fu**** problem to do?
This sort of thing just gets you added to my ignore list.

Quote:
Originally Posted by Nitrub
any spoilers for post-wcoop updates?
Not just yet. The next major update will be after ICOOP, in Week 2 of October.

Quote:
Originally Posted by 1p0kerboy
Are there any plans to make tournament summaries prior to 2007 available?
It's possible I could retrieve these from the archives for you, although you will need to provide the Tourney IDs. Write to support@pokerstars.com.

Quote:
Originally Posted by checkraiseTHIS
Why not give multi-tablers and people who value their eyesight the option to "Display Hand Strength on All Tables"?
Because reading your hand is a fundamental skill. It's one thing to lend a helping hand in play money games where people are still learning the basics. However, when real money is involved, it's not fair for us to remove that skill from the game.

Quote:
Originally Posted by FlyingDutchman
Give it up guys; pokerstars will never be any good and they don't listen.
I'm listening - do you have anything constructive to add?

Quote:
Originally Posted by 1meandog4u
We repeat the many items most all of us would like, whether you are a multi tabler or single table player. Simple things like.....
Again, let me reiterate that this thread is not the only source of new ideas. Demand from all players is one of the key things that drives new development, which is why something like Sync Breaks (the most frequently-requested feature of all time) got developed quickly, but highlighting ring-game tables took longer.

Quote:
Please PS's listen to the players, not just what a handful of employees (who may not even play poker) think is good.
We develop new features for many reasons. To address the two examples you quoted - we moved the replayer button because in it's previous location, you couldn't press it if you had the table at a very small size or used certain languages - and the new lobby pictures are for promotional reasons (hopefully you won't begrudge us a bit of marketing every now and then).

Quote:
Originally Posted by BobbyBest
Don't you guys get it? Stars cares only about the appearance of their software instead of features. All one has to do is look at other online card rooms, even much smaller ones, and see how far behind Stars is when it comes to the software. Even their release cycle is a joke - for as big as they are and the amount of players they cater to, their software should be updated constantly.
I'd love to see a feature comparison, if you care to do one. As part of my job I keep such a comparison with our nearest competitor (I expect my counterpart there does the same).

New features is something I'm very passionate about and I regularly irritate our CTO by being critical about our offering. The competition between us and other sites on new features is great for players on every site, and the industry overall.

Quote:
Originally Posted by checkraiseTHIS
Another suggestion: synchronize breaks across ALL tournaments, including single table tournaments and 18 mans
Very unlikely to happen. Somebody has already suggested this here on 2+2 and it met with a profoundly negative reaction. I can't imagine how unpopular it would be with the general public, 90% of whom don't multi-table.

Quote:
Originally Posted by tcsolo
I would like to see tables opened that do not allow for mass muti-tabling. I am so tired of players timing every time its his/her turn.
I've thought about this a lot and it's something that often bugs me when I play online poker myself (not at PokerStars of course). I don't think we can have tables where multi-tablers can't play, but there are other possible solutions.

In general I think some multi-tablers need to be more considerate and realise that they are driving players away from the game by acting slowly. Also, I think there is a common misconception that playing as many tables as possible is the best way to maximise the number of hands you can play in a session. That may be true for some players, but I suspect that many would be better off playing quickly at a say, 20 tables than slowly at 24. For every player there will be a 'peak' on the curve of hands played versus tables open - it won't be a linear trend. I'd like to see more research done into where this peak lies (a job for 2+2, perhaps).
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 11:45 AM
Oh, and regarding datamining - we are making progress in this area, with sites such as SharkScope offering genuine 'opt-out' functionality. It remains a priority for us. Perhaps my colleague Michael J can elaborate a little, if you ask him nicely.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 01:23 PM
Perhaps I'm a little behind as I haven't payed attention to single table sngs lobby lately but when did they add PLO DoN's ?
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 01:47 PM
Quote:
Originally Posted by BeerBottlez
Perhaps I'm a little behind as I haven't payed attention to single table sngs lobby lately but when did they add PLO DoN's ?
They've been around since the beginning.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 01:58 PM
Quote:
Originally Posted by Alex Scott
I'm listening - do you have anything constructive to add?
Yes, I told you so and shared some of it in this thread too.
May be I should have used Caps Lock?
Let me refresh your memory:

Quote:
Originally Posted by FlyingDutchman
Some things that should be improved and I am probably not the first one who posts this:

1. An option for bigger sliders and boxes and/or pre-select buttons.
That way people who are not so good at shootergames can play multitable also.
I used to play at least twice as many tables as I can at Pokerstars and I am not even that bad at shootergames.

2. NLO8 games (sit and goes).
For some weird reason Pokerstars don't have these except at low stakes turbo with 18 people.
These literally fill up 10 times as fast as the pot limit tourneys that are also available, so it is clear they are much more popular.
At the other network I used to play 4 of these -non turbo- tourneys all the time and I miss that a lot.

3. Accounts in euro's. Obviously if you have a few K bankroll you don't want the dollar to drop 10% or so.

I hope Pokerstars understands these kind of things can be important enough to join or leave a network.
Quote:
Originally Posted by FlyingDutchman
Some questions then:

Why doesn't Pokerstars have the option to use bigger sliders and/or pre select buttons (u can preselect and slide from there if you wish)?
It would mean a lot of their customers could play a lot more games.
They would like that and Pokerstars would have more traffic.

Why doesn't Pokerstars have NLO8 s&g's while they can see in their own -turbo- rooms they are much much more popular than the pot limit games?
Again the customers would like that and Pokerstars would have more traffic.

Is Pokerstars flexible and fast enough?
If they implement suggestions from threads like these people will get more involved and more willing to share their ideas.
I for example have many, but not much confidence they will be taken very serious.
It would be great if Pokerstars proved me wrong
.
Quote:
Originally Posted by FlyingDutchman
This thread is useless unless pokerstars hires people that play poker themselves!

Let me give an example what happened at another pokerroom.
That had preselect buttons, but at certain blind levels these made it possible to raise less than one big blind. If you had already acted you couldn't raise again.
You guys understand how wrong that is and why that should be changed immediately, but it took the pokerroom years to come to that same conclusion.
Quote:
Originally Posted by Alex Scott
Is there anything else about PokerStars' software you don't like? If so, post it here - that's what this thread is for, constructive criticism and suggestions. Many of the ideas posted here have been implemented over the past year and a half, and if you have a good idea I'd love to hear it.
Quote:
Originally Posted by FlyingDutchman
Let me start with two simple ideas then and examples for illustration.

Last month Pokerstars had a few mixed rebuy tourneys -may be you had them before, but I didn't discover them-.
Though they were pot limit I played them anyway, because I like rebuys most and Pokerstars has only very few of them.
I played them the 20th, 21st and 22nd and then they got lost in between all the other tourneys and no matter how I play with my filter I can't find them back.

So how about a special list with your favorite tourneys, so you don't have to miss them because you can't see the trees through the forrest?

To be able to multitable and watch all the tables at the same time I have a special screen.
With the control 9 option the tables will automatically adjust to your screensize which is nice.
However this is combined with a tiny little slider and no pre select buttons.

So here is what typically happens all the time. One -crazy- table I sit in the button with kings BB = 120 and most of the table limps. So I have to make a bet big enough to get most of the donkeys out, but leave at least one in. I wanna bet around 780, because one small stack has about twice that and could be triggered to shove. But then the fight with the slider starts. It goes over a 1000, back to 360 and at another table I pick up aces in the big blind 8K. Well, that is obviously more important so I quickly make the 360 bet. Everybody calls and the big blind beats me with 73s.
If I was watching that I would quickly make a note how stupid that guy played his kings.

Let me repeat this happens all the time! I don't make the bets I really want, but am fighting the stupid slider instead, which got nothing to do with poker.
Any mathematical advantage is gone and I am also guaranteed to give a timing tell every time I have a big hand.
This is very annoying, makes it hard to pay attention and pretty much impossible to play a decent amount of tables.

So an option to choose a bigger slider and pre select buttons would be great for pokerplayers and stars.


Ps. I know you can type the exact amount instead, but my fingers are too thick for that and I would still give the timing tell.
Quote:
Originally Posted by FlyingDutchman
I have a great idea for pokerstars.

How about offering the games people like to play most?
So if game A is ten times more popular than game B you offer game A first.

For example NLO8 is 15 times more popular than PLO8.
You can check this by looking at how many turbo tourneys are running.
So you could offer NLO8 sit and goes instead or besides the PLO8 you have.

If NLO8 is your favorite game you can play that at Partypoker by the way.
Quote:
Originally Posted by Alex Scott
I'd love to see a feature comparison.
That is exactly what I did and how it became so clear pokerstars is not good at all.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 02:58 PM
Regarding the betting slider - I agree that improvements can be made. However, requests for improvements to the slider are actually relatively rare, so they don't get priority over more commonly-requested features. In addition, there is active opposition to adding bet-sizing buttons from some players. That may well change in future but I can't promise anything at this point.

Regarding Euro accounts - these are already in beta testing. You can take part if you want - email beta@pokerstars.com but please allow up to 72 hours for a response.

Regarding NLO8 - this idea belongs in another thread - this thread is for software improvements.

Regarding Favourite Tourneys - this is a great idea but again, doesn't seem to float to the top of the list. If more players ask for it, we'll get it done.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 03:09 PM
Quote:
Originally Posted by Alex Scott

In general I think some multi-tablers need to be more considerate and realise that they are driving players away from the game by acting slowly. Also, I think there is a common misconception that playing as many tables as possible is the best way to maximise the number of hands you can play in a session. That may be true for some players, but I suspect that many would be better off playing quickly at a say, 20 tables than slowly at 24. For every player there will be a 'peak' on the curve of hands played versus tables open - it won't be a linear trend. I'd like to see more research done into where this peak lies (a job for 2+2, perhaps).
It's too bad there isn't a practical way to penalize them for slowing the game down.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 03:45 PM
I really hope you have a better method for prioritizing things than "whatever gets requested the most."
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 04:33 PM
Id like to see stars have some cap games just like ftp.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 05:03 PM
Quote:
Originally Posted by Alex Scott
In addition, there is active opposition to adding bet-sizing buttons from some players. That may well change in future but I can't promise anything at this point.
If I'm reading this to mean that I don't have to worry about a Bet Pot button anytime soon, then I Alex & PokerStars even more than I did before I read this post. tyty
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 06:28 PM
Quote:
Originally Posted by Alex Scott
Regarding the betting slider - I agree that improvements can be made. However, requests for improvements to the slider are actually relatively rare, so they don't get priority over more commonly-requested features. In addition, there is active opposition to adding bet-sizing buttons from some players. That may well change in future but I can't promise anything at this point.

Regarding Euro accounts - these are already in beta testing. You can take part if you want - email beta@pokerstars.com but please allow up to 72 hours for a response.

Regarding NLO8 - this idea belongs in another thread - this thread is for software improvements.


Regarding Favourite Tourneys - this is a great idea but again, doesn't seem to float to the top of the list. If more players ask for it, we'll get it done.
What thread would this type of request go in? There is no other thread that I know of for stars improvements and FTP just has 1 main thread for ALL players' requests about everything involving their poker room and it works fine for them. It just seems easier to post requests in this thread.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 06:31 PM
Quote:
Originally Posted by steel108
Scott said to make a new thread for this.

The main advantage at playing at Tilt is players get to sit right in middle of the table. When you are multi tabling this makes a huge difference because you know exactly where you are and everything is balanced on the screen.

Also, it would nice to have a full cards option like Tilt. Sometimes it is hard to see you cards when you have multiple tables running.
I want to 2nd both of these as well as adding bright colors to the back of the cards. There are to many times that those little dark colored card backs have cost me money cuz I didnt notice that someone was still in the hand. Ive never had this problem on FTP like I do on stars.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 07:03 PM
Quote:
Originally Posted by Tapirboy
I really hope you have a better method for prioritizing things than "whatever gets requested the most."
It's one of many factors we use when we make the decisions. Obviously when deciding what features to develop we need to consider how many players will benefit from each proposed feature.

Quote:
Originally Posted by BiggieFats
It's too bad there isn't a practical way to penalize them for slowing the game down.
I'm open to suggestions about how to tackle this issue, but I tend to think that maybe the best way to address this would be to reward players who play quickly, rather than punish slow players.

Quote:
Originally Posted by mr.giggles
What thread would this type of request go in? There is no other thread that I know of for stars improvements and FTP just has 1 main thread for ALL players' requests about everything involving their poker room and it works fine for them. It just seems easier to post requests in this thread.
I don't really work on many tournaments on PokerStars.COM (most of my work is in managing PokerStars.IT and new software features) so I'm not the best person to give feedback on them. My esteemed colleague Bryan, who is the person most directly responsible for the SNGs and special events (like WCOOP) at PokerStars, monitors the Tournament Poker forums for ideas, so there is probably the best place.

I do try to pass on .COM tournament-related suggestions to the right people, but I can't guarantee that every suggestion will be implemented.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 07:20 PM
Quote:
Originally Posted by tcsolo
I would like to see tables opened that do not allow for mass muti-tabling. I am so tired of players timing every time its his/her turn.
This.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 07:26 PM
Quote:
Originally Posted by Alex Scott


I don't really work on many tournaments on PokerStars.COM (most of my work is in managing PokerStars.IT and new software features) so I'm not the best person to give feedback on them. My esteemed colleague Bryan, who is the person most directly responsible for the SNGs and special events (like WCOOP) at PokerStars, monitors the Tournament Poker forums for ideas, so there is probably the best place.

I do try to pass on .COM tournament-related suggestions to the right people, but I can't guarantee that every suggestion will be implemented.
Oh I didnt know that was about touneys, I just saw NL08 and just assumed cash games. Earlier in this thread I requested nl and plo cap cash games just like FTP has. Where would those types of requests go?
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 07:46 PM
Quote:
Originally Posted by mr.giggles
Oh I didnt know that was about touneys, I just saw NL08 and just assumed cash games. Earlier in this thread I requested nl and plo cap cash games just like FTP has. Where would those types of requests go?
To be honest the best thing to do with any request is to send it to ideas@pokerstars.com. That way someone is guaranteed to see it and it will be tracked.

The person who deals with cash games is not a regular 2+2 reader, although they post here occasionally. I can make recommendations regarding what to spread but I don't have any direct control over it.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 08:46 PM
Quote:
Originally Posted by Alex Scott
To be honest the best thing to do with any request is to send it to ideas@pokerstars.com. That way someone is guaranteed to see it and it will be tracked.

The person who deals with cash games is not a regular 2+2 reader, although they post here occasionally. I can make recommendations regarding what to spread but I don't have any direct control over it.
Sounds like we need a different thread. This one is obviously going nowhere. We're told to send ideas to an email address. Told that "cash games" are handled by someone who doesn't read this thread. Time to take this thread off the useful list. It makes NO sense that if this is the "Official Software Improvement thread", that we are told to go elsewhere with our ideas. Maybe the "elsewhere" will be another site that does listen to customers. Or, we need to just stop contributing to this whole thread.
[PokerStars] Software Improvement Thread Quote
09-20-2009 , 10:26 PM
Quote:
Originally Posted by Alex Scott
Oh, and regarding datamining - we are making progress in this area, with sites such as SharkScope offering genuine 'opt-out' functionality. It remains a priority for us. Perhaps my colleague Michael J can elaborate a little, if you ask him nicely.
I just wanted to highlight that we're continuing to work on this issue.

PokerStars recognises that it is currently a problem. It is, however, closely linked to one of the most sensitive aspects of our services - our hand history process.

Our integrity is the very basis of our business, and the key foundation stone for our integrity is the confidence that every hand is recorded for posterity - allowing people who suspect something wrong (whether it be concerns about random shuffling, collusion, anything) to independently verify the facts of the matter.

We are therefore very careful before fiddling with this crucial building block - we don't want to stuff it up and cause much greater damage than datamining causes in the first place.

The people who seek to break our rules on datamining are very smart people, and there's going to be an ongoing battle here. One of the key limitations that any poker site has (due to the fundamental requirement that the PokerStars client be running on a machine owned by the user) is that we need to tell the PokerStars client what is happening: transmitting that data to a machine, and not have that machine able to record that data, is a really difficult technical challenge to overcome. We're working on it, and we have some ideas of how to combat this challenge, and we'll continue to do our best.

Hollywood is collectively spending billions of dollars on the challenge of preventing data sent to a PC from being recordable, so this is not a challenge unique to either PokerStars or the online poker industry as a whole. Hollywood even has the advantage of being able to enlist hardware manufacturers to their cause, which isn't likely for online poker in the near future.

If you have any feedback on ideas on these issues, please feel free to email support@pokerstars.com anytime.

Sincerely,

Michael J
PokerStars Game Security Team
[PokerStars] Software Improvement Thread Quote
09-21-2009 , 05:28 AM
Quote:
Originally Posted by CooperC7
Allow observing of cashgames only by actual realmoney players with an account thats actualy played on. For instance : per 100hands played in the last 24hrs you can observe 1 tbl for 5min.

I think that would make it really hard for PTR to continue datamining.

Oh and to PTR if you happen to read this : ALLOW OPT OUT ALREADY!!!!!
Hi Michael J,

How about this idea? it can be done now instead of maybe sometime in the future when they might find a way to counter illegal copy/downloads.

Other than that the Partypoker way of allowing SN change every month would be a solution also.
[PokerStars] Software Improvement Thread Quote
09-21-2009 , 05:43 AM
Quote:
Originally Posted by Alex Scott
To be honest the best thing to do with any request is to send it to ideas@pokerstars.com. That way someone is guaranteed to see it and it will be tracked.

The person who deals with cash games is not a regular 2+2 reader, although they post here occasionally. I can make recommendations regarding what to spread but I don't have any direct control over it.
This is disapointing. I was under the impression that someone relevant @PS would have reading this thread on their : lets say "weekly" to do list .
That would be (i imagine) less work than responding to all extra emails individually now that we need to start sending those to linked email.
[PokerStars] Software Improvement Thread Quote

      
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