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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

05-09-2019 , 04:29 PM
Did they really roll back to just 4 table themes which look like variations of the classic one? I'm on the .co.uk client. I have a friend on the .com client with the same issue and one on the .eu client without the issue.
[PokerStars] Software Improvement Thread Quote
05-09-2019 , 05:09 PM
Quote:
Originally Posted by 4BetBoke
Did they really roll back to just 4 table themes which look like variations of the classic one? I'm on the .co.uk client. I have a friend on the .com client with the same issue and one on the .eu client without the issue.
You'll be on the new beta Aurora graphics engine, they've not updated all the themes yet.

Settings > Table Appearance > Table Graphics, turn off the new engine and restart the client and you should be back to normal.
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05-10-2019 , 09:15 AM
since all those 'actions' and 'promos' are giving me worthless tickets or $0.10 satellites (even though i never played tournaments) i have about 20+ tickets in my Tournaments tickets tab..
its useless but its also getting cluttered.

eventually these tickets expire but this takes too long, i would like an option to remove them myself.

even better would be to distribute normal prizes, and not tournament stuff for players that never play them
[PokerStars] Software Improvement Thread Quote
05-10-2019 , 10:54 AM
Quote:
Originally Posted by Slugant
since all those 'actions' and 'promos' are giving me worthless tickets or $0.10 satellites (even though i never played tournaments) i have about 20+ tickets in my Tournaments tickets tab..
its useless but its also getting cluttered.

eventually these tickets expire but this takes too long, i would like an option to remove them myself.

even better would be to distribute normal prizes, and not tournament stuff for players that never play them
+1 Absolutely. God there is so much ****ing wrong with online poker
[PokerStars] Software Improvement Thread Quote
05-10-2019 , 12:51 PM
Quote:
Originally Posted by Smokedtruth
+1 Absolutely. God there is so much ****ing wrong with online poker
+2
[PokerStars] Software Improvement Thread Quote
05-12-2019 , 07:35 AM
Quote:
Originally Posted by SleazyP84
You'll be on the new beta Aurora graphics engine, they've not updated all the themes yet.

Settings > Table Appearance > Table Graphics, turn off the new engine and restart the client and you should be back to normal.
thanks had this new graphic engine enabled for months, so annoying. Maybe no more crashes now...feels a lot smoother already.
[PokerStars] Software Improvement Thread Quote
05-12-2019 , 02:49 PM
fix the lag ffs
[PokerStars] Software Improvement Thread Quote
05-12-2019 , 03:27 PM
every ****in sunday 7 pm cet whole zoom turn into ****, thx for putting me on tilt regularly
[PokerStars] Software Improvement Thread Quote
05-12-2019 , 05:03 PM
Quote:
Originally Posted by justDgmt
every ****in sunday 7 pm cet whole zoom turn into ****, thx for putting me on tilt regularly
Turns to ****? why?
[PokerStars] Software Improvement Thread Quote
05-15-2019 , 01:37 PM
still no option to NOT dim players out of the hand.. just ridiculous
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05-15-2019 , 01:38 PM
has the new aurora engine disappeared in latest update? i cant find it, theres no table graphics tab under table appearance..
[PokerStars] Software Improvement Thread Quote
05-15-2019 , 01:48 PM
Quote:
Originally Posted by Slugant
has the new aurora engine disappeared in latest update? i cant find it, theres no table graphics tab under table appearance..
Still an option for me on the UK client (Build 26709)
[PokerStars] Software Improvement Thread Quote
05-16-2019 , 07:03 AM
When you loose a satellite, there's a big pop up that appears blocking the rest of your tournaments, to register for more sattelites, which can get pretty annoying. Is there a way to get rd of it? It is a very unnecessary function imo.
[PokerStars] Software Improvement Thread Quote
05-16-2019 , 07:48 AM
Hello,

How do I disable the popup in Poker Stars that announces that I have a new free spin?

It becomes the active window along with the client itself wreaking havoc on my hands.

Thanks
[PokerStars] Software Improvement Thread Quote
05-16-2019 , 03:23 PM
I'm getting an error saying they need me to email to confirm location (I did)?

I'm a Canadian in Canada at the address in my profile and only recently redeposited, 2 tabling 2nlz couple hours a day?

Why am I getting this?
[PokerStars] Software Improvement Thread Quote
05-16-2019 , 05:33 PM
hello,

anybody here also got a blank popup for terms of service after entering the login credentials? and would you be so kind to share how you resolved this bug/error? is this due to the latest client update?



thanks!

Quote:
Originally Posted by Jeramae
hello,

anybody here also got a blank popup for terms of service after entering the login credentials? and would you be so kind to share how you resolved this bug/error? is this due to the latest client update?



thanks!
i've already resolved this issue, so pls don't bother to respond anymore

Last edited by Mike Haven; 05-17-2019 at 03:45 AM. Reason: 2 posts merged
[PokerStars] Software Improvement Thread Quote
05-16-2019 , 05:59 PM
Make it less clicks to change the colour of a single table
[PokerStars] Software Improvement Thread Quote
05-17-2019 , 06:44 AM
a hotkey option for "sit out next hand" would be nice for zoom play. the checkbox on the table is really small and pretty close to the other options so you have to click very carefully which takes a lot of time
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05-18-2019 , 11:18 PM
Getting a glitch when 2 tabling zoom recently, when action is facing you, and you are in another program than the table (discord usually) when I check back on table it takes an action even though I didnt click an action button. Will randomly fold/call/raise.
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05-23-2019 , 11:41 AM
Anyone have a phone number for Stars? have emailed them 8 times over the past 5 weeks now without response. I was based in Aus, now banned, but have moved and just want them to update my address and allow me to redeposit.
[PokerStars] Software Improvement Thread Quote
05-23-2019 , 11:53 AM
Quote:
Originally Posted by Simonsayscall
Anyone have a phone number for Stars? have emailed them 8 times over the past 5 weeks now without response. I was based in Aus, now banned, but have moved and just want them to update my address and allow me to redeposit.
join the club my dude! no phone number, don't even bother trying to email the gaming authority either cause they wont respond to you whatsoever!! love it
[PokerStars] Software Improvement Thread Quote
05-23-2019 , 11:56 AM
Quote:
Originally Posted by plappaslappa
join the club my dude! no phone number, don't even bother trying to email the gaming authority either cause they wont respond to you whatsoever!! love it


Are you Aussie? I’m thinking I should probably just create a new account with a new email
[PokerStars] Software Improvement Thread Quote
05-23-2019 , 12:18 PM
nah, check my post history you'll find the other thread i posted in. it'll take the same amount of time or longer to open a new account + they will not let you open a new acc under the same name anyway so i wouldn't bother. their security team is having a huge backlog so we're just SOL until they fix it
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05-23-2019 , 04:18 PM
What's with these promotions that redirect to a webpage, and all I get is a dark background and 4 light squares? I have tried with three different browsers, Firefox, Chrome, Edge. Even disabled ad-blockers and Noscript. Same result.

I can't be the only one running into this?
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05-27-2019 , 04:25 PM
I am currently getting an error when trying to login and it says something like:"You are already logged in on another computer. You must logout there before logging in again."

Trouble is I'm not logged in anywhere else that I know of and there is no way to contact support other than through email which is taking forever. . . .
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