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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

06-09-2018 , 03:08 AM
Quote:
Originally Posted by Slugant
great advice, well since they didnt mention i didnt expect my vital files to be destroyed
Happened to me too once, feel for you. Damn support.
[PokerStars] Software Improvement Thread Quote
06-09-2018 , 08:05 AM
No HUDs on Showtime for anyone? Or do some huds work
[PokerStars] Software Improvement Thread Quote
06-10-2018 , 11:37 PM
Quote:
Originally Posted by nikos ath23
Same here.Confirmed the missing hands not shown to replayer.

Has this been fixed?
Have switched to 888 for time being.
They have not reported back to me, neither have I installed an update.
[PokerStars] Software Improvement Thread Quote
06-11-2018 , 08:56 AM
Fixed

Last edited by morc1us; 06-11-2018 at 09:07 AM.
[PokerStars] Software Improvement Thread Quote
06-12-2018 , 02:51 PM
cant log into stars, new software update, but error comes out when about to load....
[PokerStars] Software Improvement Thread Quote
06-12-2018 , 05:17 PM
Yes, the error with no labels/notes post fold is fixed; that is great news
It took a while, but makes me happy.
[PokerStars] Software Improvement Thread Quote
06-12-2018 , 06:23 PM
Stars keeps restarting my laptop and all my settings/customizations are wiped.as if I've just downloaded the software.... So annoying
[PokerStars] Software Improvement Thread Quote
06-13-2018 , 10:41 AM
whenever I play at stars.es and stars.eu at the same time, hotkeys work only in one client at the same time. The "on/off" button for hotkeys in the top left just disappears, very annoying for multitabling
[PokerStars] Software Improvement Thread Quote
06-13-2018 , 04:21 PM
Originally Posted by Steel View Post
experiencing what i think is a rare bug with the new online software terms of services.
i have a blank page and therefore cant agree and i'm insta disconnect when i click "x" to close the page.

Don't think this all that rare. Having the same problem - start the program and then get a blank "Online Software Terms of Service" - completely blank, except for the window title and the "close" button at the top right. Click on that and program exits.

Did any of you manage to get past this?

Last edited by ergodiem; 06-13-2018 at 04:23 PM. Reason: forgot to include the original message, added to provide context
[PokerStars] Software Improvement Thread Quote
06-14-2018 , 07:47 AM
Ratholing has been enabled at play money no limit games. Clearly a bad idea. Any word on this?
[PokerStars] Software Improvement Thread Quote
06-14-2018 , 10:41 AM
support via email leads to nowhere

why is everyone showing Fold while they are clearly just in a dealt hand?
its lagging or just not changing like crazy, and this is just 1 observed table
[PokerStars] Software Improvement Thread Quote
06-17-2018 , 05:06 PM
Just now, the PS client updated itself, and now it is stuck on "connecting..." window.

Even Windows 10 doesn't know how to close it, usually it recognizes unresponsive windows and offer you to kill them. Not this time.

So, I see two ways to improve this piece of software. Fix your bugs, and fix the way your software handles the bugs that you have.

Anybody else has this problem after the latest update?
[PokerStars] Software Improvement Thread Quote
06-18-2018 , 08:38 AM
Started playing on a new laptop recently. Half the time when multi tabling and the action is on me, my tables won't pop up till my time bank is activated(Yes, I have the setting checked to bring focus to the action). So I'm unnecessarily slowing down the action in a lot of spots. Hope there's some fix :S
[PokerStars] Software Improvement Thread Quote
06-18-2018 , 09:50 AM
Lobby keeps freezing on my Mac and I have to restart Stars to be able to use the lobby, its annoying as hell.
[PokerStars] Software Improvement Thread Quote
06-19-2018 , 08:53 AM
why is it no longer an option to join 4 zoom tables at the same time?
now we can just click add entry 3 times but that was a nice timesaver and effective
[PokerStars] Software Improvement Thread Quote
06-19-2018 , 10:26 AM
Since the $50NL Zoom pool got manually reset, I'm curious to know more about what leads to those resets? Does anybody know?
[PokerStars] Software Improvement Thread Quote
06-19-2018 , 12:07 PM
what do you mean with manually reset pools?
[PokerStars] Software Improvement Thread Quote
06-19-2018 , 02:02 PM
When this message appears in the middle of every zoom table and boots you out. RIP blinds that didn't get their fair share of hands.



This also happened to me on the 6th of June, when people were complaining about missing hands and the replayer not working properly
[PokerStars] Software Improvement Thread Quote
06-20-2018 , 05:17 AM
Why i cant see/find/register MTT pkos on mob app??
[PokerStars] Software Improvement Thread Quote
06-20-2018 , 07:23 AM
Quote:
Originally Posted by SirDehi
When this message appears in the middle of every zoom table and boots you out. RIP blinds that didn't get their fair share of hands.



This also happened to me on the 6th of June, when people were complaining about missing hands and the replayer not working properly
that for sure looks strange.. id like to know why this is done as well

any stars reps alive in this thread?
[PokerStars] Software Improvement Thread Quote
06-21-2018 , 06:38 PM
Does anyone have an issue where when you move the mouse to different players locations, it doesn't show their locations? But after a while, it does? But you need to position it exactly at the right spots? But then if it doesn't, then its not possible.


Anyone know how to fix this issue? Or is that how it is now?
[PokerStars] Software Improvement Thread Quote
06-21-2018 , 08:08 PM
Quote:
Originally Posted by PaulyJames200x
Does anyone have an issue where when you move the mouse to different players locations, it doesn't show their locations? But after a while, it does? But you need to position it exactly at the right spots? But then if it doesn't, then its not possible.


Anyone know how to fix this issue? Or is that how it is now?
Had this for a while now. Really annoying when you want to quickly read a note.
[PokerStars] Software Improvement Thread Quote
06-22-2018 , 03:43 AM
Quote:
Originally Posted by PaulyJames200x
Does anyone have an issue where when you move the mouse to different players locations, it doesn't show their locations? But after a while, it does? But you need to position it exactly at the right spots? But then if it doesn't, then its not possible.


Anyone know how to fix this issue? Or is that how it is now?
Click once right outside of the name box and quickly hover above the name you want the location of. Works every time.
[PokerStars] Software Improvement Thread Quote
06-27-2018 , 08:16 PM
This is a really huge thread and as much as I tried to search for this, I couldn't find it.

Is there an option on the PokerStars app to be able to see how many entries are left in the tournament that you're playing in and what the prize pool payouts are while you're playing?
[PokerStars] Software Improvement Thread Quote
06-28-2018 , 01:49 AM
Quote:
Originally Posted by disco_stu1978
This is a really huge thread and as much as I tried to search for this, I couldn't find it.

Is there an option on the PokerStars app to be able to see how many entries are left in the tournament that you're playing in and what the prize pool payouts are while you're playing?
Haven't played a tourney in god knows how long but from memory, where the chat box is there's a tab that says info. Pretty sure it's in there with a refresh button too
[PokerStars] Software Improvement Thread Quote

      
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