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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

10-20-2017 , 05:23 PM
Can somebody tell me where I can see my T$ Balance? I keep getting T$ from the chests but when I register in a tourney only cash $ is used. How do I use the T$?
[PokerStars] Software Improvement Thread Quote
10-20-2017 , 06:17 PM
Not 100% sure but I think you need to change from the settings to use T$ first.
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10-21-2017 , 07:59 AM
Quote:
Originally Posted by elcid
Can somebody tell me where I can see my T$ Balance? I keep getting T$ from the chests but when I register in a tourney only cash $ is used. How do I use the T$?
Keith or somebody else from stars: Please say thanks to Diana from me for her polite answer to my stupid question!

The T-Money balance is right there in the cashier, below the line that says T-Money, not to the right of it, where I was looking/expecting it.
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10-21-2017 , 07:10 PM
Quote:
Originally Posted by pozdroziomy
Even though RNG is certified, still as a user I would like to get answers for the following questions:

1) How can we (as users) be sure that the actual RNG used in PS software is the one which got certification, not a different one?

2) Even if the RNG is the right one, how can we be sure that the rest of the software is not using the RNG in a faulty way affecting the final outcome?
An imaginary example of what I mean could be "running it twice" behind the scenes in AI situations if the player with specific characteristics won/lost the first run. Obviously it could be much more subtle than this, but hopefully you can see what I am getting at: the software could be faulty even though RNG is fair.

I have serious concerns regarding Spin n Go games these days and I would like to get some hard evidence that these games are running as expected and 100% fair for all the players.

In the past the community could verify the integrity of the game on its own, but:
- you disabled the ability to observer spin n go tables
- you are banning players who are sharing databases
which basically means nobody is able to gather a meaningful sample anymore. This is extremely concerning and I will not let it go.
+1

Quote:
Originally Posted by Slugant
true i trust scheinbergstars way more than amayastars
+10,000

Answers please.
[PokerStars] Software Improvement Thread Quote
10-22-2017 , 04:09 AM
There is a special thread for rigging concerns.
[PokerStars] Software Improvement Thread Quote
10-22-2017 , 04:17 AM
Keith,

So power-up poker is fantastic! Congrats to all involved, particularly the (presumably webgl) devs for the new client.

A few issues:

Please add convenient "Total Pot". (I can see this going both ways, I guess it's a useful skill to be able to quickly tally bets and get total pot count, I've become accustomed to lazily just looking at an accurate pre-calculated total...)

Please add "Dealer Messages" in text form like normal tables?

The tables do not respect the "open at same size as previous table". Even if resized while waiting for players, once it begins it jumps back to a different size.

"Show quick chat" doesn't seem to do anything? how to chat things other than the pre-selected items. I want to say "nh". I saw someone else chat a non-canned message I think. (edit: this is wrong, the actual messages are inaccurate to the buttons... "wow" = "are you kidding me")

I have an error in one of my hand histories, tournament #2075785645, hand #177224465638 if you can look it up in your system. First hand of the tournament, it lists one of the players as "6 energy" at start of hand, should be 10 of course. He did spend 4 energy later in the hand though, I guess this is the bug.

Last edited by _dave_; 10-22-2017 at 04:36 AM.
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10-22-2017 , 03:50 PM
On the run it twice options can we have "ask" where you get a few seconds to click yes or no like muck cards. Even better would be 'ask (default yes)' and 'ask (default no)' which decides what happens if you time out. Sometimes I am happy to take the variance other times I'm not.
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10-23-2017 , 10:08 AM
Quote:
Originally Posted by hapunkt
Hey,

whats the reason behind that window that pops up when busted a satellite over any other table that is open at that time?

Can you please remove this?
Or at least let it pop up in the table that was just busted? This is extremely annoying for everyone who plays more than one table.
Thanks for posting, and sorry for the annoyance. As I mentioned here, this is a bug. So, the reason behind it is: it's a bug.

Apparently, it's not an easy fix and so far it has not been judged to be of a high enough priority to warrant development resources at this time. I have, however, let the team know that you find it extremely annoying and would like it removed.
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 10:16 AM
Quote:
Originally Posted by FUrake
playing a 6 seater mtt just now, when it got down to 7 its gone to a 7 seater table instead of 2 tables (4 and a 3) when did this start happening?
This is a recent change for 6-Max MTTs. Normally, tournaments with even numbers of players per table have an un-equal number of players on each of the final two tables during the final table bubble. This disadvantages the players on the smaller of the two tables.

To level the playing field, we decided to establish 7-handed final tables for 6-Max tournaments. (It is a new configuration setting, so it may not happen for all tournaments - depending on Tournament Manager considerations).

We will also be establishing 9-handed final tables for 8-max tournaments.

We did this many years ago for 4-max, allowing 5-handed final tables there.
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 10:19 AM
Quote:
Originally Posted by _dave_
Keith,

So power-up poker is fantastic! Congrats to all involved, particularly the (presumably webgl) devs for the new client.

A few issues:

Please add convenient "Total Pot". (I can see this going both ways, I guess it's a useful skill to be able to quickly tally bets and get total pot count, I've become accustomed to lazily just looking at an accurate pre-calculated total...)

Please add "Dealer Messages" in text form like normal tables?

The tables do not respect the "open at same size as previous table". Even if resized while waiting for players, once it begins it jumps back to a different size.

"Show quick chat" doesn't seem to do anything? how to chat things other than the pre-selected items. I want to say "nh". I saw someone else chat a non-canned message I think. (edit: this is wrong, the actual messages are inaccurate to the buttons... "wow" = "are you kidding me")

I have an error in one of my hand histories, tournament #2075785645, hand #177224465638 if you can look it up in your system. First hand of the tournament, it lists one of the players as "6 energy" at start of hand, should be 10 of course. He did spend 4 energy later in the hand though, I guess this is the bug.
Thanks for your comments, suggestions and bug report!

I have shared them all with the Power-Up team.
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 10:20 AM
Quote:
Originally Posted by elcid
Keith or somebody else from stars: Please say thanks to Diana from me for her polite answer to my stupid question!

The T-Money balance is right there in the cashier, below the line that says T-Money, not to the right of it, where I was looking/expecting it.
Thanks for posting - I will pass along your thanks.
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 10:21 AM
Quote:
Originally Posted by dajg
On the run it twice options can we have "ask" where you get a few seconds to click yes or no like muck cards. Even better would be 'ask (default yes)' and 'ask (default no)' which decides what happens if you time out. Sometimes I am happy to take the variance other times I'm not.
Thanks for your suggestions - I have shared them with the team.
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 02:24 PM
Quote:
Originally Posted by PokerStars Keith
Thanks for posting, and sorry for the annoyance. As I mentioned here, this is a bug. So, the reason behind it is: it's a bug.

Apparently, it's not an easy fix and so far it has not been judged to be of a high enough priority to warrant development resources at this time. I have, however, let the team know that you find it extremely annoying and would like it removed.
Sorry for crossposting and TY for your answer and a possible fix in the (near) future
[PokerStars] Software Improvement Thread Quote
10-23-2017 , 03:38 PM
Not technically a Software improvement but please fire Luke or just "let him go".

Cheers.
[PokerStars] Software Improvement Thread Quote
10-24-2017 , 06:21 AM
Quote:
Originally Posted by UPAY4DINNER
Not technically a Software improvement but please fire Luke or just "let him go".

Cheers.
LAWL!

"Remove him as a feature in an upcoming release" might fit in the thread better?
[PokerStars] Software Improvement Thread Quote
10-24-2017 , 09:04 AM
Quote:
Originally Posted by UPAY4DINNER
Not technically a Software improvement but please fire Luke or just "let him go".

Cheers.
Won't work: Everything is re-entry now.
[PokerStars] Software Improvement Thread Quote
10-24-2017 , 12:19 PM
Any chance of having the $5k chest freerolls on any day other than a Sunday? I have multiple tickets I can't use because I'm unable to play on Sundays...
[PokerStars] Software Improvement Thread Quote
10-24-2017 , 07:10 PM
As a cash game player I never bother to use the freeroll tickets I get from the chests. I would prefer if the the tournaments were an all-in shootouts or not getting the tickets at all.
[PokerStars] Software Improvement Thread Quote
10-25-2017 , 01:04 AM
Reposting from PowerUp thread about what seems like a serious issue with the new game:

Your time keeps running even as you play a power. Now it makes sense to have the time run as you choose which cards to upgrade, engineer, etc., but there's no way to speed up the graphics. It's possible to play a power up then time out because the graphics take too long. If this happens, you have wasted a power up, energy, and worst of all have your hand mucked --> super frustrating!

The ideal solution would be to have the time pause while the graphics are in progress. Alternatively, make it so you are not allowed to play a power up so late in your allotted time that you are guaranteed to time out. At least this way you don't time out and waste a power up.

Considering the relatively short time per move in this game, if you don't have any timebank, you must play your power up in the first couple seconds of your turn if you don't want to time out. There is definitely not sufficient time to think of a play and execute it. Seems like a major oversight by PS.
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10-25-2017 , 03:09 AM
Quote:
Originally Posted by pozdroziomy
What would it take for you to bring back the possibility of observing spinngo tables? For the reasons I mentioned in my previous post these games are now a black-box, sharkscope like tools are not able to track these games, so it is impossible to verify if these games are running as expected. I know this feature was disabled at community's request in the past, but times has changed, we need as much transparency as we can get.
What's the word on this one?
[PokerStars] Software Improvement Thread Quote
10-25-2017 , 05:33 AM
Quote:
Originally Posted by pozdroziomy
What's the word on this one?
No you wont be able to datamine these games in the future.
[PokerStars] Software Improvement Thread Quote
10-25-2017 , 09:47 AM
Quote:
Originally Posted by IHaveThreePair
Any chance of having the $5k chest freerolls on any day other than a Sunday? I have multiple tickets I can't use because I'm unable to play on Sundays...
Freerolls are on Saturday, not Sunday - so perhaps there is some confusion or maybe you meant to say "other than a Saturday"? In any case, the request for Freerolls on more than one day is noted and passed on to the team.

Quote:
Originally Posted by SpewNL
As a cash game player I never bother to use the freeroll tickets I get from the chests. I would prefer if the the tournaments were an all-in shootouts or not getting the tickets at all.
Thanks for posting - your comments/request have been shared with the Stars Rewards team.

Last edited by PokerStars Keith; 10-25-2017 at 09:56 AM. Reason: Freerolls on Saturday
[PokerStars] Software Improvement Thread Quote
10-25-2017 , 09:52 AM
Quote:
What would it take for you to bring back the possibility of observing spinngo tables? For the reasons I mentioned in my previous post these games are now a black-box, sharkscope like tools are not able to track these games, so it is impossible to verify if these games are running as expected. I know this feature was disabled at community's request in the past, but times has changed, we need as much transparency as we can get.
Quote:
Originally Posted by pozdroziomy
What's the word on this one?
We have no plans to reverse the decision on observing Spin and Go games.
[PokerStars] Software Improvement Thread Quote
10-25-2017 , 09:57 AM
Quote:
Originally Posted by zoogenhiem
Reposting from PowerUp thread about what seems like a serious issue with the new game:

Your time keeps running even as you play a power. Now it makes sense to have the time run as you choose which cards to upgrade, engineer, etc., but there's no way to speed up the graphics. It's possible to play a power up then time out because the graphics take too long. If this happens, you have wasted a power up, energy, and worst of all have your hand mucked --> super frustrating!

The ideal solution would be to have the time pause while the graphics are in progress. Alternatively, make it so you are not allowed to play a power up so late in your allotted time that you are guaranteed to time out. At least this way you don't time out and waste a power up.

Considering the relatively short time per move in this game, if you don't have any timebank, you must play your power up in the first couple seconds of your turn if you don't want to time out. There is definitely not sufficient time to think of a play and execute it. Seems like a major oversight by PS.
Thanks for posting, your comments and suggestion has been shared with the PowerUp team.
[PokerStars] Software Improvement Thread Quote
10-26-2017 , 01:03 PM
Updated this morning. Now when I use hotkeys on keyboard while on table, comp makes that knock sound that keyboards make when you are trying to use them on something that isn't selected.

Hotkey still works, just getting annoyed by knock sound every time I use my keyboard to do something on a table.
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