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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

08-10-2017 , 03:11 PM
Pokerstars software is very stuttery for me as of today, one table, other sites are fine, running 2GB RAM (ASUS Eeebook 11'6")
[PokerStars] Software Improvement Thread Quote
08-10-2017 , 04:51 PM
For the last few days my mobile app (.eu) fails to update. The download progress bar slowly goes all the way and then the app crashes with a simple "pokerstars has stopped" pop-up. Anyone had this? Suggestions on how to fix?
[PokerStars] Software Improvement Thread Quote
08-11-2017 , 04:47 AM
Quote:
Originally Posted by watergun7
Even though it's not our place to say what games Stars bring out, is it possible in future for you guys to not release a new game (such s spin&go max) before the relevant info on rake/structure?

Yesterday I could not find anything on that, unless I registered a game and opened the lobby. Idk if this even breaks some gambling rules/regulations. (Specifically, https://www.pokerstars.uk/poker/spin...o-max/payouts/ ^this site was down)

I could not bring myself to play some 15$ max spins since I didn't know the structure.
Yeah I spotted that. They had /en/ in the link to the payouts, leading to a 404. Not the first time this has happened on the UK site.
[PokerStars] Software Improvement Thread Quote
08-11-2017 , 06:41 PM
Opened these stupid chests today first time, it froze my lobby, mac user

In general ever since these chests have come the client has been very laggy and shut down on random occasions

Keep up the good work
[PokerStars] Software Improvement Thread Quote
08-11-2017 , 08:11 PM
Quote:
Originally Posted by The Imp
Thanks! CardMatch makes the client unplayable for me, constant freezes/crashes when it's active.
Hi All wanted to see if other people are having issues on PokerStars. I have now sent numerous logs and messages as my system is now almost unplayable. Stars have tried to help but the solutions they have come up with have just made the issue worse. Their last message stated they believed it was packet loss and gave a few suggestions. I have checked this out with my ISP and they do not believe this is the issue. I tried turning of card match and the crashes reduced significantly but I am still getting game freezing and also occasional stars has stopped working need to restart messages. I believe there is a conflict with their software and what is on my machine. I never had any issues until probably Christmas 2016 and it has just got progressively worse since then - Anyone else having these issues and has anyone got any ideas. I have log files and copy of errors messages I can share but I do recon with all the changes stars have implemented recently there is defo a connection between their software and what is on my PC
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 03:13 AM
Quote:
Originally Posted by Josem
My communication preferences were already set to "no" for Casino & Vegas (and sports too).


Just for the sake of completeness, I've also subsequently turned off 'Show Casino & Vegas Games' in the 'Lobby - Lobby Display' settings box as well, and the Casino challenges are still being marketed to me.



Pokerstars is like the hot girlfriend you had in highschool that you lost your V too, only to find out at the 20 year reunion she's got a nicer beard than you and a body like Jaba The Hut

Unrecognizeable
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 01:06 PM
Quote:
Originally Posted by *CHOMP
Pokerstars is like the hot girlfriend you had in highschool that you lost your V too, only to find out at the 20 year reunion she's got a nicer beard than you and a body like Jaba The Hut

Unrecognizeable
I'm dying
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 02:41 PM
Why is this thread even here? Pokerstars must be the most ******ed site ever.
All pokerstars care about is getting more money. I think 99% players in here agree pokerstars is ******ed. Correct me if im wrong.
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 02:44 PM
We recently released a new feature called Spin & Go Max, and we are aware that under certain circumstances, it is possible for the winner of a Spin & Go Max tournament to receive a smaller prize than second place. At first this might seem unfair, but two things need to be understood:
  1. This happens as a consequence of providing the first place finisher with a chance to win a higher prize than they would ordinarily achieve.
  2. The expected value (EV) of first place is always higher than second place.

In every Spin & Go Max tournament, the average prize of the three spinners will always be higher than the second prize payouts. In general, this average is about twice as high as what the second place finisher receives - which means that, over time, it will be twice as profitable to win the tournament as opposed to coming in second place. We would also like to mention that, so far, only around four percent of our tournaments have resulted in the winner getting less than the second place finisher.

As Spin & Go Max has just been launched, we are definitely paying close attention to comments from players and we are ready to make changes based on that feedback. While we cannot promise that we will change the format in a way that completely eliminates the situation in question, we are currently considering changes to the format that will at least make it happen less often.
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 03:23 PM
Quote:
Originally Posted by colan
Why is this thread even here? Pokerstars must be the most ******ed site ever.
All pokerstars care about is getting more money. I think 99% players in here agree pokerstars is ******ed. Correct me if im wrong.
You still playing on Stars? maybe you're the one that ******ed..if not,why with the hate?LOL
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 03:37 PM
Question about bounty tournaments.

Why is it in the bounty 109 tournament it says that everyone starts with a bounty of 50, but the display only shows 25, and then when I KO someone my bounty shows as 37.50...

Shouldn't it show as 50 after I KO someone? Or show as 50 from the beginning?

I just don't see where the 50 dollars is. If I KO'd someone and collected 25, and then 12.5 goes to my bounty, that equals 37.5. But it says everyones bounty starts at 50, so where's the other 12.5?
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 04:23 PM
i never play tournaments, never ever never
why do keep getting tournament tickets in my chests? i dont wanna play them
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 07:43 PM
I'm a regular SNG player for 10+ years. I prob play 10-15 hours a week. Every change you clowns make decreases the traffic. I can go for half an hour or more and not even get a $15 SNG to load. You want a $30 .... might be 1-2 hours. Multi table ... hah, good luck.
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 08:05 PM
Quote:
Originally Posted by the_bridler
Opened these stupid chests today first time, it froze my lobby, mac user

In general ever since these chests have come the client has been very laggy and shut down on random occasions

Keep up the good work
Stupid you say? But but the stars CEO recently said that everyone loved opening their chests?! How dare you not enjoy the new rewards!

https://www.bloomberg.com/news/artic...ys-win-already
[PokerStars] Software Improvement Thread Quote
08-13-2017 , 09:35 PM
Quote:
Originally Posted by Pokerpothead
Question about bounty tournaments.

Why is it in the bounty 109 tournament it says that everyone starts with a bounty of 50, but the display only shows 25, and then when I KO someone my bounty shows as 37.50...

Shouldn't it show as 50 after I KO someone? Or show as 50 from the beginning?

I just don't see where the 50 dollars is. If I KO'd someone and collected 25, and then 12.5 goes to my bounty, that equals 37.5. But it says everyones bounty starts at 50, so where's the other 12.5?
See

Quote:
Originally Posted by SleazyP84
KO values above players now show what you'll win if you knock them out, not their total bounty.
[PokerStars] Software Improvement Thread Quote
08-14-2017 , 01:25 AM
Quote:
Originally Posted by PokerStars Keith
We recently released a new feature called Spin & Go Max, and we are aware that under certain circumstances, it is possible for the winner of a Spin & Go Max tournament to receive a smaller prize than second place. At first this might seem unfair, <snip>
Yeah, never in a million years will I enter a competition where the realized value of winning is less than the realized value of coming 2nd. PS can EV the hell out of this as much as they want, but it won't change reality.
[PokerStars] Software Improvement Thread Quote
08-14-2017 , 02:13 AM
Introduce a new game. Some rec plays it and wins it whoop whooop how much did I win? Less than the 2nd place. You really think that the rec is going to play that again? That is some next level stupidity even for stars.
[PokerStars] Software Improvement Thread Quote
08-14-2017 , 10:33 AM
Quote:
Originally Posted by PokerStars Keith
We recently released a new feature called Spin & Go Max, and we are aware that under certain circumstances, it is possible for the winner of a Spin & Go Max tournament to receive a smaller prize than second place. At first this might seem unfair, but two things need to be understood:
  1. This happens as a consequence of providing the first place finisher with a chance to win a higher prize than they would ordinarily achieve.
  2. The expected value (EV) of first place is always higher than second place.

In every Spin & Go Max tournament, the average prize of the three spinners will always be higher than the second prize payouts. In general, this average is about twice as high as what the second place finisher receives - which means that, over time, it will be twice as profitable to win the tournament as opposed to coming in second place. We would also like to mention that, so far, only around four percent of our tournaments have resulted in the winner getting less than the second place finisher.

As Spin & Go Max has just been launched, we are definitely paying close attention to comments from players and we are ready to make changes based on that feedback. While we cannot promise that we will change the format in a way that completely eliminates the situation in question, we are currently considering changes to the format that will at least make it happen less often.
Hi Kieth,

Can you share what the fee amount is for the "cash out" option?
[PokerStars] Software Improvement Thread Quote
08-14-2017 , 11:42 AM
Quote:
Originally Posted by SuicideQueens
i asked for this future several times too.. and why we have to pay/trust to a 3rd party app to see our stack in big blinds?
Yes it doesn't make sense. The big blinds you can make the calculations yourself if you don't use HUD but the info on the next payout is something that is tied to the structure of the tournament and that pokerstars should display for us to see.

It doesn't make any sense to force the players to open the lobbies to see it. When you are multi-tabling MTT's this is very annoying and frustrating.

It's as easy as substitute the "Places Paid" for the "Next Payjump" on the info tab. Once you get ITM the places paid are irrelevant at that point.
[PokerStars] Software Improvement Thread Quote
08-14-2017 , 03:00 PM
Make it an option that you can get the rewards from chests automatically instead of being forced to open them. I don't want to waste my time opening chests that give me pennies.

I will take my 2% rakeback straight into my account.
[PokerStars] Software Improvement Thread Quote
08-15-2017 , 12:23 AM
A lot of hate in this thread, but being PokerStars so bad last months it's totally deserved

I personally have been having problems with the update option, took me ages to actually do it and had to Uninstall a couple of times
[PokerStars] Software Improvement Thread Quote
08-15-2017 , 05:04 AM
Quote:
Originally Posted by Slugant
i never play tournaments, never ever never
why do keep getting tournament tickets in my chests? i dont wanna play them
Hi Slugant,

Are you referring to Freeroll tickets or other tournament tickets? Freeroll tickets aren't included in the Chest value, so aren't hurting your EV and are awarded to all poker players. But if you haven't played any tournaments recently and are getting non-freeroll tournament tickets, then if you could PM me your UserID I can look into this further as that shouldn't' be happening.

Regards,
Dylan
[PokerStars] Software Improvement Thread Quote
08-15-2017 , 05:37 AM
What are the odds of getting Freeroll tickets? I've opened about 30 chests since they started and not had a single TT
[PokerStars] Software Improvement Thread Quote
08-15-2017 , 07:53 AM
Just download latest update. Blew away my table theme and set up
[PokerStars] Software Improvement Thread Quote
08-15-2017 , 09:16 AM
same
is there any way to get it back?
[PokerStars] Software Improvement Thread Quote

      
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