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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

01-02-2009 , 05:29 PM
cure the lag fools
[PokerStars] Software Improvement Thread Quote
01-02-2009 , 06:02 PM
Quote:
Originally Posted by EdRush
guys, nearly 200k concurrent players. there's gonna be a little lag
Time for hardware upgrade maybe??
[PokerStars] Software Improvement Thread Quote
01-02-2009 , 07:54 PM
Quote:
Originally Posted by CarolinaK1d
Time for hardware upgrade maybe??
At one time I would have agreed to this without hesitation. Nowadays, having learned a teeny bit about poker sites' systems, I know that it's not that easy.

Basically, there are several factors:
  • number of players
  • number of "real" game servers
  • financial servers, which deal with real-time transactions and players' accounts, but also the amount of money raked (iow. what the sites make money of)
  • SSL accelerators, because game servers couldn't take such a load
  • number of backend database servers (massive cluster), with HUGE caches to minimise latency
  • other network infrastructure to handle routing problems and/or connection hiccups

Upgrading everything in that chain without disrupting normal service (=play response times and/or reliability) is not a simple task. The most important thing the poker sites can maintain is the minimum level of service for network and client connections. Breaking that is not an option as it could disrupt playing experience and affect thus daily/weekly, even montly revenue. There are very few things that travel faster than bad news, and not too many things that stay in peoples' memories better.

Thus, a bigger hardware upgrade takes quite a lot of time, effort and testing before it can be rolled out to live systems. Disrupting normal service is simply not an option.

Online banks do their transactions in fraction of a second. Poker sites need to do thousands of them in average of milliseconds. Considering the amount of traffic at peak times, that's a hefty challenge. Adding hardware is not as simple as just plugging in a new rack of servers, as much as we'd like to.
[PokerStars] Software Improvement Thread Quote
01-02-2009 , 11:43 PM
Alex...

I found a glitch in the preferred seating feature. When you get picked up for missing 3 Big Blinds, if you sit in a different seat than your original one, it doesn't adjust it to your preferred one...
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 03:49 AM
Quote:
Originally Posted by Bostik
At one time I would have agreed to this without hesitation. Nowadays, having learned a teeny bit about poker sites' systems, I know that it's not that easy.

Basically, there are several factors:
  • number of players
  • number of "real" game servers
  • financial servers, which deal with real-time transactions and players' accounts, but also the amount of money raked (iow. what the sites make money of)
  • SSL accelerators, because game servers couldn't take such a load
  • number of backend database servers (massive cluster), with HUGE caches to minimise latency
  • other network infrastructure to handle routing problems and/or connection hiccups

Upgrading everything in that chain without disrupting normal service (=play response times and/or reliability) is not a simple task. The most important thing the poker sites can maintain is the minimum level of service for network and client connections. Breaking that is not an option as it could disrupt playing experience and affect thus daily/weekly, even montly revenue. There are very few things that travel faster than bad news, and not too many things that stay in peoples' memories better.

Thus, a bigger hardware upgrade takes quite a lot of time, effort and testing before it can be rolled out to live systems. Disrupting normal service is simply not an option.

Online banks do their transactions in fraction of a second. Poker sites need to do thousands of them in average of milliseconds. Considering the amount of traffic at peak times, that's a hefty challenge. Adding hardware is not as simple as just plugging in a new rack of servers, as much as we'd like to.
As someone who's been working w/ computer hardware ever since I was about 12, I definitely understand this. I'm just hoping they're at least talking about it.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 04:41 AM
I emailed them and they responded that they were aware of the problem and were working on fixing it as soon as possible. Also they renamed my subject from "lag" to "Re: Pokerstars Connectivity Problems", lol.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 08:50 AM
Quote:
Originally Posted by zachvac
I emailed them and they responded that they were aware of the problem and were working on fixing it as soon as possible. Also they renamed my subject from "lag" to "Re: Pokerstars Connectivity Problems", lol.
Probably they forwarded to you standard mail.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 10:32 AM
Quote:
Originally Posted by McMelchior
Stars, Please please please fix the focus stealing problem.

New tables consequently steal the focus when they pop up, no matter whether the "Pop up table when user action is required" is un-checked or not.

Multi tabling MTTs this is as bad as it gets, constantly - and I do mean constantly - having your bet-size entering, your note taking, your chat or for that sake your twoplustwo posting or use of any other third party application interrupted because a new tourney started or you were moved to a different table.

For me this is the single biggest issue with the software, and it's driving me NUTS!
+1

Also for sng-s I`d like a register once to like 12 next sng-s. Registering new sng-s when you have 10+ tables open is bad.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 07:13 PM
You guys need to fix the check boxes on the smaller sized tables, I end up with hand aches very quickly trying to get my cursor directly over the tiny boxes. Ftp has it where all you have to do is get it around the box and it checks it.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 09:36 PM
Quote:
Originally Posted by ivar_m
+1

Also for sng-s I`d like a register once to like 12 next sng-s. Registering new sng-s when you have 10+ tables open is bad.
It would be neat if you could Shift-click or Ctrl-click to mark several tournaments in the lobby.
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 09:40 PM
Quote:
Originally Posted by mr.giggles
You guys need to fix the check boxes on the smaller sized tables, I end up with hand aches very quickly trying to get my cursor directly over the tiny boxes. Ftp has it where all you have to do is get it around the box and it checks it.
I guess I don't understand your complaint...either the cursor is over the check box or it isn't. There should never be the ability to push a button when it's "close."
[PokerStars] Software Improvement Thread Quote
01-03-2009 , 09:54 PM
+1 for the registering multiple sng's at the same time. There are so many boxes that pop up every time you register for a sng that it gets annoying/confusing when starting several at the same time.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 02:00 PM
6-max NLO8 tables please!!!

bet pot buttons for pot-limit games and also NL08 games!!!
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 02:15 PM
Quote:
Originally Posted by Cora
+1 for the registering multiple sng's at the same time. There are so many boxes that pop up every time you register for a sng that it gets annoying/confusing when starting several at the same time.
prolly not optimum but I use this By Adde.
very useful script imo

here is the .ini for this purpose

Code:
Button; 1; #32770; Tournament Registration; ; 1;

Button; 1; #32770; Tournament Registration; OK; 3;
click register in stars lobby and the rest follows.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 02:15 PM
I'm really often deconnected from Pokerstars while my internet still works fine (I'm still on AIM, 2+2...)

This is really starting to piss me off because I often play more than 20 SNGs at the same time. I know that I'm not alone to have this problem.

Please fix it !..
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 02:19 PM
Please add unlimited re-raises in limit games if the action is heads-up.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 02:46 PM
Quote:
Originally Posted by damienthierry
I'm really often deconnected from Pokerstars while my internet still works fine (I'm still on AIM, 2+2...)

This is really starting to piss me off because I often play more than 20 SNGs at the same time. I know that I'm not alone to have this problem.

Please fix it !..

+1

I've lost about ~500$ because of this problem and I'm thinking of leaving stars because of that.

Please fix this problem..
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 03:24 PM
Quote:
Originally Posted by LT22
I guess I don't understand your complaint...either the cursor is over the check box or it isn't. There should never be the ability to push a button when it's "close."
Just try tiling the small tables on ftp and stars, there is a small but pretty significant difference when you are playing 6-9 tables
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 03:27 PM
for the notes, make it so that I just have to put the cursor over someones note or somewhere so I can see what I have written, right click going to notes eats up way to much time while multitabling
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 04:19 PM
Please fix lobby lag, it takes almost 15 minutes to register a SNG set for me.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 04:48 PM
bet pot button or something similar as in FT with possibily to use only mouse to get to bet ammoun that i want....

i know its a big thing to add but i am wondering why havent you added it yet since its so usefull to speed up the game....
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 04:53 PM
upgrade your servers please.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 05:00 PM
1. For auto-rebuy -- a way to have the rebuy work even if you have a brief disconnect. For example a box to check that says "rebuy even if disconnected for less than 2 seconds".

2. In situations where no more betting is possible, please reveal everyone's cards before you deal out the board! This makes it much more fun.

3. If I click auto post blinds, it should not automatically assume I want to post any missed blinds and jump in. Have it ask about that. Like on Full Tilt.
[PokerStars] Software Improvement Thread Quote
01-04-2009 , 05:03 PM
this is what I get when I open 4 tables with 2-5 players sitting, whats the deal? 4 hours ago it was fine, now I cant sit down in cash tables anymore and the waiting list pops up and when I have 40+ seconds left after I hit yes to take a sit it says sorry you missed the seat or something like that.

[PokerStars] Software Improvement Thread Quote
01-04-2009 , 05:03 PM
This is a joke, Stars. Take your hundreds of millions in profit and buy like 100K worth of servers.
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