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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

08-30-2016 , 11:02 AM
ETA on the table themes fix?
[PokerStars] Software Improvement Thread Quote
08-30-2016 , 01:11 PM
after the latest migration to pokerstars.ro i cannot enter my CNP.Is there anyone who is having the same issue?
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08-31-2016 , 05:11 AM
Just a little report it might help someone.
I used to have crashes every other session (win 7 64bit, ssd, i5, 8gb ram). But for a while Ive been running the client in compatibility mode for Win XP (SP 3) and as an admin and Ive had no crashes so far in 2 weeks. It looks like an improvement
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 08:11 AM
how can i set the automatic buy in for ante cash tables? i dont get it why it works only for normall cash tables and not ante ones , ante cash tables ask me how much to buy in and its really annoying , why did you add these games? whats the point of them?
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08-31-2016 , 08:47 AM
Quote:
Originally Posted by deLuxy
ETA on the table themes fix?
+1
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 09:46 AM
Quote:
Originally Posted by suzyana
after the latest migration to pokerstars.ro i cannot enter my CNP.Is there anyone who is having the same issue?
Please contact Support for assistance. We know there is a small number of players who are having a similar problem and there is a workaround that my colleagues in Support can use to resolve the issue.
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 10:46 AM
Quote:
Originally Posted by deLuxy
ETA on the table themes fix?
Quote:
Originally Posted by dogarse
+1
The majority of corrections for the inadvertent layout changes on table themes should be included in the new client updates that we expect to start deploying this week and next week for the various licenses. A second set of small corrections for 7/8/10-max tables and other small games will come a month or two after that.

So, basically, most of it will be resolved in a week or two.
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 10:59 AM
Quote:
Originally Posted by Garpthefist24
how can i set the automatic buy in for ante cash tables? i dont get it why it works only for normall cash tables and not ante ones , ante cash tables ask me how much to buy in and its really annoying , why did you add these games? whats the point of them?
Auto buy-in for antes is on our roadmap of improvements. It's probably still a few months out (last quarter of this year).

We periodically add new games, sometimes in response to market demand, sometimes as a test of new concept or to see whether players like it.

The point with antes is that everybody has skin in the game, so people are more likely to stay in rather than fold - makes the game more interesting.
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 02:35 PM
2 things: Where do I find the option to change the delay time when hovering over a player to see location. I think I saw it somewhere in settings to either choose immediately or with delay.
2. Is there a way to double click on a players box to open the note window? I would like to colorcode the player with one left click without opening note box and only open it when double clicking or so.
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 03:39 PM
Quote:
Originally Posted by coach999
1. Where do I find the option to change the delay time when hovering over a player to see location. I think I saw it somewhere in settings to either choose immediately or with delay.
From the lobby go to Settings > Table Appearance > Table Display and the option to Show Player Info will be found on that screen:



Quote:
2. Is there a way to double click on a players box to open the note window? I would like to colorcode the player with one left click without opening note box and only open it when double clicking or so.
At the table, if you double-click on the player name, it will change the chat area to the Notes tab, with that player's name in focus in the dropdown. From there you can click the square next to the player's name and select a color.

Alternatively, you can right-click the player's name at the table to see a menu of options, then hover over the first option to slide out a panel with color choices and select a color.
[PokerStars] Software Improvement Thread Quote
08-31-2016 , 07:25 PM
how could i turn off this nonsence pls... ??? thx

[PokerStars] Software Improvement Thread Quote
08-31-2016 , 08:14 PM
Quote:
Originally Posted by mesacz
how could i turn off this nonsence pls... ??? thx
There is an option to register for tournaments without seeing the buy-in dialog. To use it, go to Settings > Gameplay > Multi-Tabling and look for it under the Tournaments / Sit & Go section:

[PokerStars] Software Improvement Thread Quote
08-31-2016 , 08:58 PM
Quote:
Originally Posted by PokerStars Keith
There is an option to register for tournaments without seeing the buy-in dialog. To use it, go to Settings > Gameplay > Multi-Tabling and look for it under the Tournaments / Sit & Go section:

I know, but this pupup window is only from big and bubble rush, and its super annoying...

add some options to disable this thing, thx

Last edited by mesacz; 08-31-2016 at 09:04 PM.
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09-01-2016 , 12:07 AM
Thank you Keith!
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09-01-2016 , 12:47 AM
Hey Keith. Any idea how PLO bots went undetected for over a year? Any upgrades in security features to detect what they were doing since? Or in brainpower to figure out how to use a simple filter to detect ongoing anomalies that stealthily were invisible to your "cutting edge, state of the art" detection systems? o
[PokerStars] Software Improvement Thread Quote
09-01-2016 , 10:41 AM
Quote:
Originally Posted by mesacz
I know, but this pupup window is only from big and bubble rush, and its super annoying...

add some options to disable this thing, thx
Actually, the reason that the dialog in your screenshot is being displayed even though you might have already selected the option is because it includes a special message (sorry I missed that in my first reply, but wasn't sure whether you knew of the option so had to show it anyway).

The Settings option I highlighted only applies to standard buy-in dialogs (i.e. those without special messages).

Generally, a special message will only persist for a short time (a few days to a week or more) and may only apply to certain MTT or SNG types. Once the message expires or has been taken down by the PRM team, the affected dialogs will revert to standard and will be subject to the option in Settings again.

This particular message about blind levels at Final Tables will expire on Monday.
[PokerStars] Software Improvement Thread Quote
09-01-2016 , 12:04 PM
Quote:
Originally Posted by hornykiss
Hey Keith. Any idea how PLO bots went undetected for over a year? Any upgrades in security features to detect what they were doing since? Or in brainpower to figure out how to use a simple filter to detect ongoing anomalies that stealthily were invisible to your "cutting edge, state of the art" detection systems? o
Sorry - my focus is on software improvement, not security, so I can't comment. Even if I knew details of security upgrades, investigations or procedures, I would hardly be able to discuss them in a public forum.
[PokerStars] Software Improvement Thread Quote
09-01-2016 , 12:26 PM
Hey, my stars software on my laptop keeps closing immediatly after starting. I havent played on my laptop for a while so i dont know what led to this. I tried reinstalling several times but it still doesnt work.

Any ideas what i can do?
[PokerStars] Software Improvement Thread Quote
09-02-2016 , 05:34 PM
Hi Keith, I am aware that your main focus is on software improvement and not what type of games and what stakes should be offered but still I think you might be able to answer as why Stars don't want to add micro stakes cash games for Draw games(NL Single Draw and NL 5 Card Draw).

Currently the lowest stakes offered for these No Limit Draw games is $0.25/$0.50 which I think is way too high for majority of players or for players who want to learn these games. I've mentioned this to support many times in the past and all they do is forward my feedback to PRM team but those stakes never get added. Also in April this year when the new schedule got launched, almost every non-nlhe(draw/mixed games) mtt buy ins got reduced and the reason for that was that Luke wanted players unfamiliar with these games to try them which makes sense but players who don't like to play tournaments but like to play cash games, for them the lowest stakes offered is 50NL. Sure there are $0.10/$0.20 stakes available for Limit Draw games but not for No Limit Draw games.

I am not asking you to forward this feedback to PRM which I'm sure this has been done many times in the past by support team. What I want to know from you is that deploying these micro stakes tables for draw games - is it a very big task or is it as simple as adding a new tournament in the schedule? If its as simple as adding a new tourney why wouldn't Stars deploy these micro stakes? Why does it have to take years? Don't you want your players who are unfamiliar with these games to try them out?

Oh I forgot to mention - NLSD is a much better game when played with antes. FTP used to offer $0.05/$0.10 with $0.02 antes but sadly that site is gone.
[PokerStars] Software Improvement Thread Quote
09-02-2016 , 08:39 PM
Quote:
Originally Posted by PokerStars Keith
Sorry - my focus is on software improvement, not security, so I can't comment. Even if I knew details of security upgrades, investigations or procedures, I would hardly be able to discuss them in a public forum.
Yes, so there are others thats job it is to cover up this. Gotcha. Compartmentalization is a wonderful thing when closing eyes is needed
[PokerStars] Software Improvement Thread Quote
09-02-2016 , 09:42 PM
Quote:
Originally Posted by spxm
Hey, my stars software on my laptop keeps closing immediatly after starting. I havent played on my laptop for a while so i dont know what led to this. I tried reinstalling several times but it still doesnt work.

Any ideas what i can do?
If you're still having problems, please contact Support (support@pokerstars.com). Be sure to use the email address you have registered with your Stars Account. My colleagues in Support should be able to help you troubleshoot the problem.
[PokerStars] Software Improvement Thread Quote
09-02-2016 , 10:02 PM
Quote:
Originally Posted by anuj22
Hi Keith, I am aware that your main focus is on software improvement and not what type of games and what stakes should be offered but still I think you might be able to answer as why Stars don't want to add micro stakes cash games for Draw games(NL Single Draw and NL 5 Card Draw).

Currently the lowest stakes offered for these No Limit Draw games is $0.25/$0.50 which I think is way too high for majority of players or for players who want to learn these games. I've mentioned this to support many times in the past and all they do is forward my feedback to PRM team but those stakes never get added. Also in April this year when the new schedule got launched, almost every non-nlhe(draw/mixed games) mtt buy ins got reduced and the reason for that was that Luke wanted players unfamiliar with these games to try them which makes sense but players who don't like to play tournaments but like to play cash games, for them the lowest stakes offered is 50NL. Sure there are $0.10/$0.20 stakes available for Limit Draw games but not for No Limit Draw games.

I am not asking you to forward this feedback to PRM which I'm sure this has been done many times in the past by support team. What I want to know from you is that deploying these micro stakes tables for draw games - is it a very big task or is it as simple as adding a new tournament in the schedule? If its as simple as adding a new tourney why wouldn't Stars deploy these micro stakes? Why does it have to take years? Don't you want your players who are unfamiliar with these games to try them out?

Oh I forgot to mention - NLSD is a much better game when played with antes. FTP used to offer $0.05/$0.10 with $0.02 antes but sadly that site is gone.
Hi, Anuj - I will forward your input to PRM anyway, can't hurt.

In the meantime, I'm pretty sure that for most of the cash games and tournaments, the PRM team has a set of scripts they use to set the various stakes and buyins. In other words, it doesn't take a development effort and alignment with a build cycle to add a tournament or change stake ranges, so the actual effort to add something is not a big task.

However, the analysis for reaching a determination as to whether or not they should add or remove something is not trivial. The team is constantly reviewing the games on offer, analyzing player participation, soliciting feedback, crunching numbers, debating strategies, considering liquidity, cannibalization, etc. They take this aspect of poker room management very seriously and changes are made with due diligence.

As to why they do or don't offer some particular level, it's not a discussion I'm involved with so I can't offer you any insight into why the micro stakes you want are not there - sorry. Obviously, they can't just offer every stake imaginable, so there is some discernment involved. Given that it's not hard to add levels, the team probably has very good reasons why they haven't - and there may be valid reasons why they prefer not to share those strategies publicly.
[PokerStars] Software Improvement Thread Quote
09-02-2016 , 10:45 PM
Keith, any chance of please giving us the option for removing the 'challenges' icon from the tables? We already have it clear to see in the lobby and highlighted with a red exclamation mark when there's something new to view. It's not like we're going to miss seeing it. I just don't see the need to have it on every single table we have open as well. I'd like to see an option along the same lines as the VIP progress bar for example, where we have a choice on whether it shows or not by way of ticking a box.
[PokerStars] Software Improvement Thread Quote
09-03-2016 , 12:26 AM
Quote:
Originally Posted by spxm
Hey, my stars software on my laptop keeps closing immediatly after starting. I havent played on my laptop for a while so i dont know what led to this. I tried reinstalling several times but it still doesnt work.

Any ideas what i can do?

Mine does this unless I right click the desktop stars icon and run as administrator. If I just double click it open the update pops up and then nothing happens it all just closes.

works for me anyhow
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09-03-2016 , 01:54 AM
Thanks for the detailed explanation, Keith
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