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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

09-29-2018 , 11:11 AM
Quote:
Originally Posted by NoSurprises
Has anyone taken up the $200 deposit $50 free spin n go ticket offer? I wondered what form the $50 spin n go tickets came in - eg could you enter 50 $1s or could you end up with 1 $30 etc. Thanks
Nah the code is wrong it's for $30 worth and you get 3x $3 and 3x $7 tickets.

I thought would be $50 and the the code also don't work I had to speak to support who basically said ...

No it's wrong sorry it's $30 for same deposit. use this code 'xxxxxxxxxx'
[PokerStars] Software Improvement Thread Quote
09-29-2018 , 01:13 PM
Quote:
Originally Posted by SuckMyTilt
Nah the code is wrong it's for $30 worth and you get 3x $3 and 3x $7 tickets.

I thought would be $50 and the the code also don't work I had to speak to support who basically said ...

No it's wrong sorry it's $30 for same deposit. use this code 'xxxxxxxxxx'
If they are falsely advertising it as $50 but only hand out $30 and say "Sorry, we made a mistake" then they need to be sending us emails to say so.
[PokerStars] Software Improvement Thread Quote
09-29-2018 , 01:15 PM
Quote:
Originally Posted by SuckMyTilt
Nah the code is wrong it's for $30 worth and you get 3x $3 and 3x $7 tickets.

I thought would be $50 and the the code also don't work I had to speak to support who basically said ...

No it's wrong sorry it's $30 for same deposit. use this code 'xxxxxxxxxx'
Just googled the bonus code to see what comes up and there is a post within that saying he got 5 x 7 and 5 x 3.

https://ru.pokerstrategy.com/forum/t...readid=1378159
[PokerStars] Software Improvement Thread Quote
09-30-2018 , 10:50 AM
how about you guys go back to normal support instead of cutting costs and hiring ppl from random countries to reply to email from 2-7am eastern time when no one is awake. It takes 3 days everytime to get one response. That response doesnt even fix the problem ever and have to wait another 2+ days to get another response. This is FKN unacceptable.
[PokerStars] Software Improvement Thread Quote
09-30-2018 , 08:50 PM
FWIW, today I discovered that old cashier is back for me.
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 03:07 AM
Quote:
Originally Posted by leviathan74
FWIW, today I discovered that old cashier is back for me.
same
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 06:11 AM
Quote:
Originally Posted by SuckMyTilt
same


Quote:
Originally Posted by leviathan74
FWIW, today I discovered that old cashier is back for me.


For me it's still the new one. Which client are you playing on (.com, .eu, .uk..)?
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 06:54 AM
Quote:
Originally Posted by SpewNL
For me it's still the new one. Which client are you playing on (.com, .eu, .uk..)?
eu 23628.
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 12:53 PM
They went back to old and now back to the new cashier again
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 02:37 PM
Cashier seems to be most popular section in stars client, wonder why...
[PokerStars] Software Improvement Thread Quote
10-01-2018 , 05:20 PM
Quote:
Originally Posted by Rudi D
They went back to old and now back to the new cashier again
Pokerstars are simply trolling us all at this point.

Have a new cashier that has a worse design and less features, all re-designed for no reason at all, but to waste money.
... Now have the old one back for a few days, by popular demand.

... Now back to the 'new' one again, that everyone hates. Trollolol.
[PokerStars] Software Improvement Thread Quote
10-02-2018 , 04:58 AM
Quote:
Originally Posted by Wild Card
Pokerstars are simply trolling us all at this point.

Have a new cashier that has a worse design and less features, all re-designed for no reason at all, but to waste money.
... Now have the old one back for a few days, by popular demand.

... Now back to the 'new' one again, that everyone hates. Trollolol.
Expert strategy straight out of the Microsoft Skype playbook
[PokerStars] Software Improvement Thread Quote
10-03-2018 , 03:04 PM
Regular decision time on "On Demand" Turbos is stupidly short. You don't even let people think about the play. I understand that this is intended to make recreationals have a better experience and to punish the multitabler regs but you can't push it this far.

You gave us ALL regs and recs like 10 sec to make a decision and then time bank is 15 additional seconds if you still have it. There are some tough decisions that need more than 10 seconds of time.

I didn't notice if this happens on all turbos or only the "on demand" ones but it's annoying.
[PokerStars] Software Improvement Thread Quote
10-04-2018 , 10:42 AM
so .....
my chests (bronze) have required 1500 points to clear... i just opened 51 chests (combination of bronze and half a dozen silver) total value was around $75 plus worthless tickets and around 2000 coins.
after I opened them my VERY next bronze chest jumped from 1500 to 4500 points.
Ive been pretty much break even the last 10000 hands and have not withdrawn any funds this year... so wtf?
punishment for opening chests?
what are the triggers for seeing the point requirements increase?

my query to customer service gave the best response...

"Hello again xxxxx

Thank you for your reply.

Your chests will need more to get filled but your prices will be bigger too.

Please do not hesitate to contact us again in case you have any questions

Have a nice evening"



my "prices" will be bigger? wtf?

opened the 4500 chest... same average rewards... not a clue what they are saying
[PokerStars] Software Improvement Thread Quote
10-08-2018 , 12:01 PM
zoom is ****ed for me, lost all my tables, dunno whats up. have gif says i was in wrong club id and looked like a final table for a mtt when i was sat out? ****keddddd
[PokerStars] Software Improvement Thread Quote
10-08-2018 , 12:13 PM
I mean, at least add a refresh button on the new cashier.
[PokerStars] Software Improvement Thread Quote
10-08-2018 , 08:24 PM
Agreed and new cashier is just sooo slow and doesnt look nearly as good as the old
[PokerStars] Software Improvement Thread Quote
10-11-2018 , 06:48 AM
I have suggested this a while ago, however nothing has changed since then.

Is it possible to make a random seating draw when starting the final table?

It's pretty annoying when huge CL is seating next to your left, and then once 10th place busted, everyone just moved to your table without any draw. Seems unfair to me.

BTW good old Full Tilt Poker had that functionality, so I assume it's not that hard to implement.
[PokerStars] Software Improvement Thread Quote
10-11-2018 , 08:16 AM
hey guys,

I downloaded pokerstars a couple of days ago on a macbook, and i get this message while i was installing it:

"Pokerstars is trying to install a new helper tool" and it asked for my admin password to do that

Is that legit or did I download a virus or some other malware?
[PokerStars] Software Improvement Thread Quote
10-16-2018 , 12:37 AM
Can we have a custom background option for final tables?

I like black felt and background for normal play so the chips and cards stand out so would be nice to have something that sticks out for final tables rather than black with faint spotlights.
[PokerStars] Software Improvement Thread Quote
10-16-2018 , 02:07 AM
Can we please get the old cashier back. This one is so awful looking and slow
[PokerStars] Software Improvement Thread Quote
10-16-2018 , 11:57 AM
I just had to reload pokerstars dot com onto my laptop. I mainly play mixed game tournaments for free money chips as I am in the USA. Before I reloaded, I used to have a status notification in the upper right corner. It would tell me when the next blind increase was going to happen, and how I ranked in the tournament. Looking at some twitch screens, and asking some questions, people have told me to click the "i" button for a pull down menu. Well I don't have that either

It would also tell me in the lower right what my hand was in the case of mixed games. I don't really need that, but it would be nice to have

What can I do do get my tournament status notification on and verification of what my hand is?
[PokerStars] Software Improvement Thread Quote
10-18-2018 , 09:47 PM
Day 42. The cashier is still sheetty.

I mean, I register for a tourney 2 minutes ago and it will still not update to show the correct balance.
[PokerStars] Software Improvement Thread Quote
10-18-2018 , 10:05 PM
Quote:
Originally Posted by gpburdell36
I just had to reload pokerstars dot com onto my laptop. I mainly play mixed game tournaments for free money chips as I am in the USA. Before I reloaded, I used to have a status notification in the upper right corner. It would tell me when the next blind increase was going to happen, and how I ranked in the tournament. Looking at some twitch screens, and asking some questions, people have told me to click the "i" button for a pull down menu. Well I don't have that either

It would also tell me in the lower right what my hand was in the case of mixed games. I don't really need that, but it would be nice to have

What can I do do get my tournament status notification on and verification of what my hand is?
change the theme of your tables, idk which one it is but only one theme has those stats at the corner of the table
[PokerStars] Software Improvement Thread Quote
10-20-2018 , 07:33 AM
got logged-from-another-client or something error pop up when trying to take a reserved seat on one specific table, also wasnt able to take seats on several tables yesterday (at the beginning of the session, didnt cross seating limits)

Last edited by justDgmt; 10-20-2018 at 07:40 AM.
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