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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

03-31-2017 , 02:31 PM
Is Ctrl+S getting fixed any time soon?
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03-31-2017 , 04:08 PM
Quote:
Originally Posted by CoronalDischarge
Is Ctrl+S getting fixed any time soon?
Yes, this should be resolved in the new client updates that we expect to deploy next week and the week after, depending on your location/license.
[PokerStars] Software Improvement Thread Quote
03-31-2017 , 04:13 PM
Quote:
Originally Posted by suboptimal
Is today the last day of the dreadful Card Match promo? It would be cool to be able to play without crashes again.
the challenges window said the promo would end on mar 29. cardmatch has disappeared from the challenges window since mar 29, but going to the tables it still seems to be active. Keith can we get a confirmation on when this promo ends?
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04-01-2017 , 11:04 AM
Quote:
Originally Posted by ItsOnlyChips
the challenges window said the promo would end on mar 29. cardmatch has disappeared from the challenges window since mar 29, but going to the tables it still seems to be active. Keith can we get a confirmation on when this promo ends?
I've asked about it, but it might be Monday before I can respond one way or the other.
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04-01-2017 , 11:06 AM
Quote:
Originally Posted by justDgmt
i'd like to see a mercury theme variation with cards laying on the table instead of hovering over players nicknames
Thanks for posting, I've passed this along to the team.
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04-01-2017 , 04:11 PM
Quote:
Originally Posted by PokerStars Keith
I've asked about it, but it might be Monday before I can respond one way or the other.
cant be soon enough to end cardmatch
[PokerStars] Software Improvement Thread Quote
04-01-2017 , 04:20 PM
Quote:
Originally Posted by PokerStars Keith
I've asked about it, but it might be Monday before I can respond one way or the other.
u guys really do get weekends off now
(well except for u)
[PokerStars] Software Improvement Thread Quote
04-02-2017 , 06:50 AM
Is it possible to get rid of The Deal Jackpot banner in the Lobby?

Has only just appeared on The UK client - Has replaced the VIP Info so would like to return to how it was....TY
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04-02-2017 , 08:49 AM
Please let that pos cardcrash promo die a sudden and irreversible death.
[PokerStars] Software Improvement Thread Quote
04-02-2017 , 09:34 AM
Quote:
Originally Posted by MilkMan
Please let that pos cardcrash promo die a sudden and irreversible death.
give the people what they (dont) want
[PokerStars] Software Improvement Thread Quote
04-02-2017 , 08:03 PM
mac bugs,

if you scroll the lobby it crashes(x5 today)
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 04:15 AM
I'm railing the 10M$ SM FT and feel the urge to chat, why the f is there no observer chat for this purposes? We got 10k people watching ffs. Something that pops up by the side and is not to be seen by the normal chat
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04-03-2017 , 04:24 AM
they do that so its not a distraction to the players
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04-03-2017 , 08:17 AM
Quote:
Originally Posted by Uhrenknecht
I'm railing the 10M$ SM FT and feel the urge to chat, why the f is there no observer chat for this purposes? We got 10k people watching ffs. Something that pops up by the side and is not to be seen by the normal chat
A side chat for observers only is actually a pretty cool idea

Sent from my GT-I9500 using 2+2 Forums
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 08:28 AM
Quote:
Originally Posted by kelnel
A side chat for observers only is actually a pretty cool idea
I personally don't see the point in it. With so many people watching and using a feature like that, the chat would move at a million miles an hr and be unreadable anyway. Legit people wanting to use it, wouldn't be able to keep up and the majority would just spam the crap out of it with rubbish.
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04-03-2017 , 08:43 AM
Quote:
Originally Posted by Slugant
the cardmatch promo is over right (thank god) ?

why, when i open a table, even if its just to watch, does the cardmatch tabl still pop ups and takes focus over the chatbox and other tables?
Quote:
Originally Posted by suboptimal
Is today the last day of the dreadful Card Match promo? It would be cool to be able to play without crashes again.
Quote:
Originally Posted by Slugant
+1

i thought this too suboptimal, but apparently the ****stream isnt over yet
Quote:
Originally Posted by MilkMan
Please let that pos cardcrash promo die a sudden and irreversible death.
Quote:
Originally Posted by ItsOnlyChips
the challenges window said the promo would end on mar 29. cardmatch has disappeared from the challenges window since mar 29, but going to the tables it still seems to be active. Keith can we get a confirmation on when this promo ends?
Thanks to all for posting - your viewpoints have been shared with the Promo team. However, the Card Match promo has proved really popular, so we have extended it further into April at least. We are likely to suspend or modify it when the PokerStars Makes Millionaires challenges are launched from next week, but we are also considering extending it to Omaha at some point after that (it is already available in Italy for PLO).
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04-03-2017 , 08:58 AM
Quote:
Originally Posted by K_2
mac bugs,

if you scroll the lobby it crashes(x5 today)
Sorry to hear you're having crashes. I've let the team know about your post. Could you please let me know which client version you are using? Go to Help > About PokerStars and look for the 5-digit Build number.

Please also send your log files to Support the next time you have a crash so we can start investigating. Go to Help > Log Files, add a description of the crash events covering what actions precipitated them and how the crash manifests (freeze, close, etc.) and how often/reproducible it is - then click Send Log Files.
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04-03-2017 , 09:04 AM
Quote:
Originally Posted by PokerStars Keith
Sorry to hear you're having crashes. I've let the team know about your post. Could you please let me know which client version you are using? Go to Help > About PokerStars and look for the 5-digit Build number.

Please also send your log files to Support the next time you have a crash so we can start investigating. Go to Help > Log Files, add a description of the crash events covering what actions precipitated them and how the crash manifests (freeze, close, etc.) and how often/reproducible it is - then click Send Log Files.
16872
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 09:06 AM
Quote:
Originally Posted by Uhrenknecht
I'm railing the 10M$ SM FT and feel the urge to chat, why the f is there no observer chat for this purposes? We got 10k people watching ffs. Something that pops up by the side and is not to be seen by the normal chat
Quote:
Originally Posted by ItsOnlyChips
they do that so its not a distraction to the players
Quote:
Originally Posted by kelnel
A side chat for observers only is actually a pretty cool idea

Sent from my GT-I9500 using 2+2 Forums
Quote:
Originally Posted by Sonicdahedgehog
I personally don't see the point in it. With so many people watching and using a feature like that, the chat would move at a million miles an hr and be unreadable anyway. Legit people wanting to use it, wouldn't be able to keep up and the majority would just spam the crap out of it with rubbish.
Yes, observer chat was removed from the tables so it won't distract players and, yes, a side-chat just for observers is a cool idea and, yes, it has inherent speed/rubbish problems - so you are all right!

The idea has merit and had been discussed internally several years ago and is still kicking around on somebody's back burner. To put safeguards in for blocking racist/sexist crap, spam and other undesirable content would make this a rather large project, so it's unlikely to get any traction for the foreseeable future.
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 09:12 AM
Quote:
Originally Posted by PokerStars Keith
Sorry to hear you're having crashes. I've let the team know about your post. Could you please let me know which client version you are using? Go to Help > About PokerStars and look for the 5-digit Build number.

Please also send your log files to Support the next time you have a crash so we can start investigating. Go to Help > Log Files, add a description of the crash events covering what actions precipitated them and how the crash manifests (freeze, close, etc.) and how often/reproducible it is - then click Send Log Files.
Quote:
Originally Posted by K_2
16872
Thanks for confirming that you're on the latest Mac client for .COM. We have not heard of any other players reporting crashes on this build, so Log Files would be most helpful.

For what it's worth, there is a new build coming shortly. Most licenses will deploy this week and .COM will probably be updated next week.
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 09:29 AM
Quote:
Originally Posted by chabby36
Is it possible to get rid of The Deal Jackpot banner in the Lobby?

Has only just appeared on The UK client - Has replaced the VIP Info so would like to return to how it was....TY
No, there is no option to hide The Deal Jackpot display in the lobby. If you pop open either the Cashier or Account, you can see your VIP info.

I have let the team know you would prefer to have it return to the way it was.
[PokerStars] Software Improvement Thread Quote
04-03-2017 , 09:45 AM
Quote:
Originally Posted by PokerStars Keith
Thanks to all for posting - your viewpoints have been shared with the Promo team. However, the Card Match promo has proved really popular, so we have extended it further into April at least. We are likely to suspend or modify it when the PokerStars Makes Millionaires challenges are launched from next week, but we are also considering extending it to Omaha at some point after that (it is already available in Italy for PLO).
could you please alter the cardmatch promo so you have to opt-in for it in the lobby / bonus window and and if you dont opt-in the cardmatch box wont force itself up on every table

also it would be very handy if the cardmatch tab only pops up at tables you are actually sitting at, because a table im railing/watching has no need for a cardmatch tab

i kinda dont believe this promo is that successful to be honest, i know other promos got way more praise and way less glitches. the one where you have to score a 100 points to win a bonus (you got 10 points for a full house, immediate 100 for royal flush etc.) was a perfect bonus and both regulars and recreational players really liked and preferred this one
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04-03-2017 , 09:46 AM
the vip progress bar is still stuck for me, it keeps saying 100%
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04-03-2017 , 10:09 AM
Quote:
Originally Posted by PokerStars Keith
Thanks to all for posting - your viewpoints have been shared with the Promo team. However, the Card Match promo has proved really popular, so we have extended it further into April at least. We are likely to suspend or modify it when the PokerStars Makes Millionaires challenges are launched from next week, but we are also considering extending it to Omaha at some point after that (it is already available in Italy for PLO).
It's almost like you've reached a point where you are really enjoying delivering news that goes directly against the dissenting opinions in this thread. I don't know if it's your intention but it makes you sound like a smug *******.
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04-03-2017 , 10:11 AM
i havent read a single positive thing about cardmatch either, never heard a complaint about the previous promotions
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