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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

06-02-2015 , 04:49 PM
Quote:
Originally Posted by anuj22
^ You're making it sound as if 99% players are having problems with software, I had problems with ps7 too but its all sorted out now and I haven't faced any issue with PS7 in last couple of months, Keith is trying his best and if we can be co-operative it will get sorted out
I am glad for you its all sorted out. I can assure you just about everyone experiences some sort of lag now. It's just a matter of how bad. Pokerstars know this and are well aware.They are just providing band-aid fixes. There is something wrong with this software. It shouldn't be released yet, it doesn't work properly. Maybe it works for you on your penny table, thats great. I am playing games with tens of thousands of dollars on the line and suddenly lagging and playing long enough on stars on all different sorts of platforms I know, as well as most other long time players that ( if you read other threads and other long time players reviews) this ps7 is not good. Aesthetically it may be adequate and serve the needs of providing more opportunities to self promote, to facilitate the introduction of casino, and have a few nice search features but aside from the fact the tournament lobby is now confusing to look at and inferior to ps6, the lag and freezing is unacceptable. The memory usage is severely bloated.
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06-02-2015 , 08:01 PM
Would love to send an email to support trying to get a fix to a problem, only the HELP feature is frozen everytime it tries to open. This is amateur hour Pokerstars
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06-03-2015 , 01:36 AM
It'd be very nice if not just a few but all tournies title would get displayed under the pokerstars.eu line
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06-03-2015 , 06:00 AM
Quote:
Originally Posted by kelnel
Since you have been talking about lag again, I just want to report that i am still experiencing some lag when I want to close the client. I know it was a topic discussed at length before, but I am not sure where it stands now. I think I remember you saying that it was all good now but I still have to wait 2 to 6 seconds for the client to close (depending on how many times I clik clik clik clik like a maniac on the close button)
Quote:
Originally Posted by PokerStars Keith
Thanks for bringing this up. 2 seconds is probably about normal depending on your system and what else is going on at the time. When we had the slow-close bug, it was taking 10 seconds to 30 or more. That bug was fixed back in March or April, I think, so the first thing you should do is check your client version.

Please go to Help > About PokerStars and look for the 5-digit Build number in the upper right. Let us know what that is.
Thx for answering

Build: 10125 - Im on a pretty powerfull computer for what it's worth

You say that 2 sec sounds normal. Does that mean I shouldn't be expecting it to insta close (like FTP does for example) in the future?
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06-03-2015 , 09:35 AM
new problem now sometimes try to change tabs, like from tourney to sng and it doesnt work unless restart the client

lag still terrible at peak times specially on sundays
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06-03-2015 , 09:56 AM
Will there be any problem once I upgrade to Windows 10? Will PS7 work perfectly fine with windows 10?
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06-03-2015 , 10:19 PM
I'm still experiencing lag playing sngs/mtts - i can't play more then 10 tables other wise the delay on clicking(check/fold/bet etc…) is horrible and i just end up sitting out at tables… I'm playing on a macbook pro 2010… was able to 20 table no problem on pokerstars 6
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06-03-2015 , 11:43 PM
Quote:
Originally Posted by oldskool87
I'm still experiencing lag playing sngs/mtts - i can't play more then 10 tables other wise the delay on clicking(check/fold/bet etc…) is horrible and i just end up sitting out at tables… I'm playing on a macbook pro 2010… was able to 20 table no problem on pokerstars 6
I don;t know ANYONE that can do more than 2 tables without pokerstars totally pissing itself, freezing, lagging. It's disgraceful. Support for it is even worse. It is absolutely broken and all they can do is offer cheap band-aids
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06-04-2015 , 02:31 AM
Jup also still lagging here in ps7, lagg for 3-5seconds once in while
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06-04-2015 , 05:29 AM
Hey Pokerstars, on the PlayChip game, the new blue admin notification banner that flashes across the table is horrible. Please get rid of it.
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06-04-2015 , 05:38 AM
[/QUOTE]

The Spin & Go Observe screen doesn't update anymore and the games are not current when clicked. On latest Win build 10125

Thanks for reporting these issues, I have let developers know about each one.


[QUOTE]
updates?

Last edited by Rudi D; 06-04-2015 at 05:40 AM. Reason: typo
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06-04-2015 , 11:11 PM
Counting down time bank, skipped a number , 68-66 with NO lag in displaying the countdown which indicates no lag, just a skipped number and a second lost of my time bank. I wonder how many more were lost as I don't usually stare at it. Apparently I should start
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06-05-2015 , 10:45 AM
@Keith: Have you considered making Zoom HUD possible on Mac?
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06-05-2015 , 09:14 PM
I'm not sure if this is the right thread to ask, but are PokerStars check withdrawal limits ever going to be lowered? The minimum withdrawal on PokerStars stands at $1000 right now, while on Full Tilt it's only $100.
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06-05-2015 , 09:14 PM
Zoom HUD? You mean with Poker Tracker and/or HEM? If so, it's not up to Pokerstars.
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06-05-2015 , 11:45 PM
You guys should really add more Australian-friendly tournaments for all these promotions and stuff.
It's fine when there's an All in shootout. I sleep, the games are played out, I wake up and find out if I've won anything.

But I opted into this challenge for the Zoom tournament to find that it's held at 4:30am. That would be fine if I didn't have to leave for work soon afterwards, given it's on a weekday.

It sucks being unable to take advantage of a lot of promotions because of this.
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06-06-2015 , 05:52 AM
Quote:
Originally Posted by PokerStars Keith
There is no set time for removal. The team usually leaves the replays up until just before the next major event.

Out of curiosity, what's your viewpoint? Should they stay up as long as possible, or should they be removed after a couple of weeks?
And next major event is WCOOP, right? So replays is running until september?

View: They should be up as long as possible obv.
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06-07-2015 , 10:38 AM
Dont know if someone ask for it before, but..
Tournament lobby deff should have a option to "order" players for color tag. We have a option to order for rank/chips/player and even country. Be able to order for my notes would be amazing and much more important then country or chips, ( chips and rank is the same thing )
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06-07-2015 , 06:51 PM
Anyone elses internet browser connection constantly killed while playing desktop with pomerstars open
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06-08-2015 , 01:08 AM
Quote:
Originally Posted by FlipMaster08
Dont know if someone ask for it before, but..
Tournament lobby deff should have a option to "order" players for color tag. We have a option to order for rank/chips/player and even country. Be able to order for my notes would be amazing and much more important then country or chips, ( chips and rank is the same thing )
player notes should be searchable for all keywords, not just for player name... i often wanna search a player by keyword in the note but i can't since the only search option is the player nick...
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06-08-2015 , 03:11 PM
-ept -marb -estr -bsop -lapt

for some reason there is no way to blanket filter out satelites to live events so i have to paste the above text or similar (and its always changing) into each favorite filter i use to not see games i will only register on accident
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06-08-2015 , 05:01 PM
how about doing something about table camping?
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06-08-2015 , 06:09 PM
What is GWX.EXE and GAMEUTIL1

Both appear in my processes when Pokerstars is open and only when Pokerstars is open and running.
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06-08-2015 , 06:18 PM
Quote:
Originally Posted by bravadomacho
What is GWX.EXE and GAMEUTIL1

Both appear in my processes when Pokerstars is open and only when Pokerstars is open and running.
try using this magical thing called google. it is helpful in providing answers to questions.

http://lmgtfy.com/?q=what+is+GWX.EXE

http://lmgtfy.com/?q=what+is+GAMEUTIL1
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06-08-2015 , 06:27 PM
Quote:
Originally Posted by 22riverrat22
-ept -marb -estr -bsop -lapt

for some reason there is no way to blanket filter out satelites to live events so i have to paste the above text or similar (and its always changing) into each favorite filter i use to not see games i will only register on accident
+1, and while you're at it let me filter out women's games too. It's kind of depressing for a single male on the internet to have to type -women multiple times per day, just hammers home the loneliness of our existence.
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