June 1 and June 2 I did 5 deposits to my account pokerstars. Received 5 emails that transactions verified. Played slots and didn't win. Some time later about couple weeks I logged in to my account and figure out that it's blocked with negative balance in amount of last 5 deposits. Support explained that they didn't receive money. Pokerstars work with payment processor Paramount. ACH return code R03. All this information I received from pokerstars by email.

R03 No Account/Unable to Locate Account The account number structure is valid and it passes the check digit validation, but the account number does not correspond to the individual identified in the entry, or the account number designated is not an open account.
What to Do:
Contact your customer and confirm the Routing Number, Bank Account Number and the exact name on the bank account. (You can request a copy of a voided check so that you can verify.)
If this information does not exactly match what you initially entered, make changes and submit a NEW payment.

iGames board authority requested to provide them letter from bank that account existing and got statements about it.
When I was doing that I figured out that my account number in the email from pokerstars doesn't match with my bank account.

Casino records account: 1*******1772

Bank statements account: 735631772

I got no idea why it so, but I'm sure that it's not my fault.
In the email receipts from pokerstars verified and accepted.

My issue that pokerstars blocked my account. My tourney tickets expired. There is coins that I cant withdrawal. Authority where I complained said that I need to pay. All communication was like it's casino lawyer. Didn't answer any my question and confirmed that accounts the same...
My questions:
1. I requested pokerstars to provide me obligation where I can read that I owe them money. (ignore)
2. Paramount is a third party in agreement with pokerstars. I didn't permit them to provide my personal information including bank account number. Nothing about it in agreement.

This is why pokerstars abuse and breach agreement.
Next step I see only court. And time plus expenses.
I'm sure that win/lose doesn't matter. If I won, they wouldn't pay me because transaction wasn't complete.
I really appreciate if anyone has suggestion or recommendation for me. Thanks!

One more thing: pokerstars not BBB accredited, not in the BBB list. Why?

I'm a consumer and I did purchase. I didn't get loan from casino. Only court can say that owe money, because no obligation on that.

Were the deposits debited from your bank account?

I assume not because of this :

It seems like something happened with the payment processor and they cancelled the deposits and from stars pov you owe them the money you played slots with. So I think you should contact the payment processor instead. Never heard of that one so is it a bank ewallet or what?

No, it wasn't debited.

***

Regular personal checking account with debit card. I paid by ACH transactions.

***

I am not sure what you are asking here, but if you are asking whether the account number on your statement matches the one associated with your transactions, the last 4 digits do, yes. I can only see the last 4 digits on transaction records from Stars Group.

That being said, if the money never came out of your First National Bank account, regardless of the reason, you will owe $104 to Stars Group/FoxBet, since you used that money already.

Thank you,

Luke Rogers
iGaming Compliance Representative
Bureau of Gaming Operations
PA Gaming Control Board
(570) 606-9088

So, you thought you deposited money on the site, they let you play with it, and you lost. Now they want you to pay the money, since they never received it. Do I have that right?

If so, their stance looks reasonable. And if you're actually looking to be reimbursed for tournament tickets and rewards, while not paying them what is owed...well, that doesn't seem so reasonable.

Sounds correct to me.

Well, obv OP owes the $104 or whatever. However, it's not completely clear that he is not intending to cough up for this, but is asking Stars to honour the tix that expired when they blocked his account through not fault of his.
OP, have you paid Stars what you owe them?

Well, I suppose he hasn't said either way, but I have my doubts:

Interested to see OP's response to your good question.

This was in US? It is so regulated, waiting for OP to deposit said money.

He could get in trouble, if they were to press the matter.

First of all Pokerstars blocked my account with assets on it without notice. I don't know what part of Agreement I didn't follow. Pokerstars doesn't request me to pay, but account balance is negative. When you make a bet in casino it's final transaction, you can't request return if you don't win. You can't use credit card because of the same rule on plain language. This rule works for both: you and casino. This is why balance can't be negative. Pokerstars abuse by blocking my account, that I can't play tourneys and tickets expired. I think that it's not legal to compromise my account and wait until I will pay. Business got risks too. I got receipts from casino that deposits approved. Where is my felt?
Example.
You want to start new business and you got idea with plan. You got friend and he's owner of the bank. You asked him to invest 50%, another 50% your own money. Your business wasn't successful and your friend blocked all your accounts in the bank (like savings, checking...) And asking to give him back his money. What you will do?
I don't have enough knowledge in jurisprudence, but I'm sure that it's illegal how they did it. Same way your friend bank owner can't block your accounts, because he got access as a bank owner, it's abuse!

It's quite simple. You owe them the money that never hit Stars' account. Pay Stars and this "problem" goes away.

Do you think it would be unreasonable if your local McDonald's said to you "sure, you can use that coupon for a free large fries, just pay us the $10 you owe us first from when your credit card was declined when you ordered a Big Mac meal last week, if not, **** off, you're barred"?

Ahhhhh, trying to freeroll poker sites. I feel brought back to old FTP times. Such nostalgia.

SlowSnow, you bought a service and then did not pay for it. You are a thief. Pay Stars what you owe them, and they might do something with the expired tickets and points that apparently mean so much to you. Or not, but if you don't pay them you are defrauding them, and you already have gaming involved so it's unlikely to end well for you.

So...what was the point in starting a thread here? I assume you were hoping to get some sympathy on your side, and that would somehow help your case. I don't think that's likely now, as it's pretty obvious to everyone that you're trying to use some kind of technical/legal loophole to get you out of paying money that you clearly owe. Save your attempts at pseudo-legal arguments for Stars; they're not going to do anything for you here.

unlimited echeck deposits for everyone!

LOL, if that had only worked for me.

To OP, if you can't afford $104, then you need to rethink playing online.

I hope you understand the meaning of the words you are saying...
1. I bought...
2. I'm thief...
3. I owe...
4. They might do something or no...

You sounds exactly like pokerstars support... Are you?
What should I do with the receipts from stars where transactions verified and approved?

If I bought, that means transunion complete and I paid for that. I'm not a thief, but consumer. Our relationship regulates law and agreement. Stars breach our agreement. I'm requesting to follow agreement, not to stop it. In this situation account blocked with assets (tickets and money) on it. I would like to receive that.
Kalaea, thanks for your reply, but will be good if you will reply with arguments. Because other way I think you are flood)))

Maybe you don't understand some of the questions being asked by other parties in this thread.

I've said it before, I'll say it again...

@SlowSnow I must admit that I am shocked when reading your posts.
I think you need someone to help you with the english because is clear that you are misunderstanding a lot here.

Regarding your case, then it's super simple -->
You did 5 transactions to deposit money on pokerstars. That money NEVER came to Pokerstar AND you have confirmed that no money was taken from your personal account in your bank. You can blame whoever you want like payment processor or error-40, but you have a LEGAL obligation to pay that money to Pokerstars.
Pokerstars HAD to block your account because for them this looks like PAYMENT FREUD and action has to be taken right away (read the Pokerstars ToS that you agreed to when you created your account because that's the "contract" you accepted between you and Pokerstars).

Refusing to pay now clearly shows that Pokerstars did the correct action by blocking your account and you will most likely be perma banned also while a payment claim is made against you.

GL.

I'm quite sure that you understand that you did not pay for the service you bought (and by 'bought' I mean agreed to pay for and received). While tihis may not have been your fault originally, by trying to hide behind semantics and bluster, you have turned yourself into a thief (one who knowingly steals from another).
These are extracts from PS Real Money Transaction Processing and Currency Conversion terms of service, which you agreed to when you set up your account.

"We will make reasonable efforts to ensure that transfers in and out of your account are processed in a timely manner. We give no warranties regarding the amount of time needed to complete processing. We cannot be held responsible for delays in the banking networks, failures on part of the processor or actions of other parties involved in the processing of funds that may result in processing delays, reprocessing or reversal of transactions or the seizure or freezing of funds, nor will we be liable for any actual or consequential damages arising from any claim of delay or seizure"
"Any returned transfers in will be debited from your account in the currency and amount credited to your Stars Account balance with your original request after currency conversion took place."

A transfer from you failed, and Stars have reversed it as they as entitled to do under the agreement you agreed to. You have a legal duty to pay them the money they never received. You will eventually be made to pay it, and it will end up costing you much more than what you currently owe. Don't be a dick.

I'd tell you, but I don't want to get banned.

PS. BTW, no, I'm not Stars support, I can't even play there.

@ hansolodk
thanks, for your reply. With my poor English I clearly see that u got high level intellect. Definitely will print and keep your reply for my records as evidence. I like your judicial language! Really, I imagine you as a judge:"For them it's looks like payment fraud"... GILTY!!! freud* my poor english)
Now will be really difficult. You got my obligation? You said that there's legal obligation. I don't see it and you are first who see it. You know, you can keep it and now it will be your obligation to the pokerstars, cause I don't have any and I'm sure. Your opinion is hate and doesn't make any sense, cause no arguments. Now you will reply only with references to your sentences, without will be flood. Flood is restricted on this forum and you can get ban.

@Kalaea
Hello, thanks for reply. I read that part of agreement.
I state that stars failed to ensure that transfers: 1. False records that my account doesn't exists; 2. Receipts of transactions verified, approved.
Currency conversion never happened if they didn't receive currency to convert.
Stars responsible to do it correct way. However, I don't see anything about blocking my account. It's abuse to block my account. Scheduled tourney tickets expired, because of what? My issue is that account blocked.
I'm ready to pay what I owe. Not a problem. I'm asking for invoice(obligation). No email about it or anything, that I owe them. As soon as I receive directions to pay I will pay. Why my account blocked???

op, what is it that you want?

it sounds like you want to continue playing there and expect them to just forget about the money you owe? that'll never happen

you can pay and they'll probably unlock your account

you can not pay, never play there again and possibly face legal consequences

Because you somehow managed to deposit stars from account that wasn't yours. Try dm tweet @starssupport and explain the situation you are willing to pay the ammount you freerolled for.

OP is either trolling, or seriously deluded.