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Old 07-01-2011, 09:03 AM   #1
Limels
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Pokerstars requests current ID for cashout

Hey!

For the 1š time in my poker life im having problems with Pokerstars to cash out some money like i do everymonth.

I have 27 years, play poker for 2years and live with my parents but soon moving out.

I allready sent in the past documents showing that my account is legal, like ID and one bill to my adress with my name.

28 June i receive an email saying that my id e adress its old and i need to send new ones (late year 2010). So i have still the same ID and because i leave with my parents i dont have any bills (water,electricity, internet, etc). In the email they also say that i can send bank information or a credit card so i sent a print of my Mooneybookers credit card.

Not good enough because dont have my adress (lol) and not recent (again 2010).

So after beeing reject again i sent bank information with my name and a recent date but again that dont have my adress and its rejected again.

In the next email they say i can send some bills of my parents (because i still leave with them), recent and of that adress. I send a bill in my dadīs name with my adress and this month. ITS REJECTED AGAIN!!!

what can i do more?

Cliff Notes

Sent ID, adress - to old (late 2010)

Sent prints credit card mooneybookers, my own bank account and dadīs bill with adress and recent - not good enough

Last edited by Limels; 07-01-2011 at 09:17 AM. Reason: cliffs
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Old 07-01-2011, 09:09 AM   #2
MilkFi5h
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Re: Problems with Cashing out @ PokerStars - wow

Just keep trying to explain your situation and comply with their requests. They are just being overly cautious, I'm sure you will get this sorted out.
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Old 07-01-2011, 09:21 AM   #3
JonIrenicus
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Re: Problems with Cashing out @ PokerStars - wow

Most likely standard procedure or overly cautious. I cashed out 5k yesterday from them using moneybookers and I received them in a few hours as usual.
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Old 07-01-2011, 09:25 AM   #4
starvingwriter82
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Re: Problems with Cashing out @ PokerStars - wow

Did anyone else panic when reading the thread title before seeing it was totally standard?

Change thread title to "Pokerstars requests current ID for cashout" imo.
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Old 07-01-2011, 09:31 AM   #5
JonIrenicus
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Re: Problems with Cashing out @ PokerStars - wow

Quote:
Originally Posted by starvingwriter82 View Post
Did anyone else panic when reading the thread title before seeing it was totally standard?

Change thread title to "Pokerstars requests current ID for cashout" imo.
I was thinking the same thing. Change the title
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Old 07-01-2011, 09:46 AM   #6
fin195
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Re: Problems with Cashing out @ PokerStars - wow

pokerstars doesn't like people from countries who've been bailed out by the EU/IMF
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Old 07-01-2011, 09:56 AM   #7
Lythande71
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Re: Problems with Cashing out @ PokerStars - wow

Quote:
Originally Posted by starvingwriter82 View Post
Did anyone else panic when reading the thread title before seeing it was totally standard?

Change thread title to "Pokerstars requests current ID for cashout" imo.
+1
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Old 07-01-2011, 10:02 AM   #8
Eto Demerzel
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Re: Problems with Cashing out @ PokerStars - wow

Just go to your bank and ask for a bank statement that has the bank logo and your address on it. Problem solved.
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Old 07-01-2011, 10:30 AM   #9
ESKiMO-SiCKNE5S
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Re: Problems with Cashing out @ PokerStars - wow

Quote:
Originally Posted by starvingwriter82 View Post
Did anyone else panic when reading the thread title before seeing it was totally standard?

Change thread title to "Mr Poppers Penguins - 5 stars!" imo.
+1
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Old 07-01-2011, 11:28 AM   #10
Limels
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Re: Problems with Cashing out @ PokerStars - wow

Problem solved.. i sent an email saying how dumb they were because they said i could sent one bill with my father adress and they came to sense.

So now its all good. Thanks for the people who helped me.
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Old 07-01-2011, 11:35 AM   #11
bdaewn
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Re: Problems with Cashing out @ PokerStars - wow

Yea, seriously, change the title
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Old 07-01-2011, 11:39 AM   #12
Limels
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Re: Problems with Cashing out @ PokerStars - wow

how i do it?

admin can lock it.

Last edited by Limels; 07-01-2011 at 11:40 AM. Reason: .
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