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Old 07-28-2020, 10:15 AM   #851
Prep04
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Re: PokerStars PA

^Just tried it on their website and works fine.
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Old 07-30-2020, 09:13 PM   #852
TheTheoryOfDue
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Re: PokerStars PA

Anyone know what email address I can contact PSPA at for my account being "temporarily restricted" for absolutely no reason? I went to the contact us page on the site and filled it out and every time I click send it just says unexpected error, please refresh your browser and try again.
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Old 07-30-2020, 10:12 PM   #853
pokerarb
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Re: PokerStars PA

Not sure if any stars employees lurk here, but site has been lagging on and off for weeks.

Tonight is almost unplayable. And it's not just me I asked around in chat, it's eveeryone.

Please fix your site
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Old 07-31-2020, 10:58 PM   #854
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Re: PokerStars PA

The connectivity issues during prime-time are getting worse every day. WTF

Almost unplayable last night, completely unplayable tonight.

Regulate a market and release a dogshit product. Real nice
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Old 08-01-2020, 01:32 AM   #855
WheatThins5000
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Re: PokerStars PA

I was playing on several tables tonight during prime time and had zero connectivity problems.
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Old 08-01-2020, 07:43 AM   #856
6 Deuce Suited
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Re: PokerStars PA

I have been playing regularly on the site since December and had zero connectivity issues until last night. The software was lagging big time, making me reconnect, and verifying my location. Never happened before but interrupted many hands last night. Something was wrong.
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Old 08-01-2020, 09:47 AM   #857
1BigOT
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Re: PokerStars PA

My connection has been frustratingly poor recently. I even went out and bought a USB antennae thinking that would help out yet it hasn't.
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Old 08-01-2020, 10:13 AM   #858
Baked Potato
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Re: PokerStars PA

We should all post our graphs
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Old 08-01-2020, 02:30 PM   #859
sheriffolds
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Re: PokerStars PA

I tried stars on a mac today for the first time and when I would join a table from its waiting list the app would crash. Does anyone else have trouble with stars on mac? I remember hearing people complain when it first came out but dont thing ive seen anything for a while??
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Old 08-01-2020, 02:43 PM   #860
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Re: PokerStars PA

I tried stars on mac and when I join a game from a wait list it crashes the softwear. Anyone else have issues like this
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Old 08-02-2020, 03:03 AM   #861
mav3r1ck
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Re: PokerStars PA

Quote:
Originally Posted by sheriffolds View Post
I tried stars on mac and when I join a game from a wait list it crashes the softwear. Anyone else have issues like this
Same happened to me. So annoying. Eventually I disabled enhanced graphics (Aurora Graphics Engine) in the settings and it stopped crashing.
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Old 08-02-2020, 10:03 AM   #862
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Re: PokerStars PA

Quote:
Originally Posted by 6 Deuce Suited View Post
I have been playing regularly on the site since December and had zero connectivity issues until last night. The software was lagging big time, making me reconnect, and verifying my location. Never happened before but interrupted many hands last night. Something was wrong.
Same problem with me when I last played two nights ago. Guess I'll be taking a break from this site for a while. PartyPoker PA cant come soon enough.
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Old 08-02-2020, 12:01 PM   #863
madmansam
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Re: PokerStars PA

The last week was rough with at least some lag. 7/31 was really bad, only time it was so bad I quit a session early. Yesterday, 8/1 I played with no issues(~10pm-12am).
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Old 08-03-2020, 01:19 PM   #864
WheatThins5000
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Re: PokerStars PA

Quote:
Originally Posted by mav3r1ck View Post
Same happened to me. So annoying. Eventually I disabled enhanced graphics (Aurora Graphics Engine) in the settings and it stopped crashing.
Oh yeah, I have the enhanced graphics and animation stuff disabled. I'm sure that helps.
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Old 08-03-2020, 03:20 PM   #865
sophist40
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Re: PokerStars PA

Yesterday, I cashed in a tournament that would have at least covered my buy in. However, I still do not see any credit from pokerstars yet. I can say that the betting app always pays immediately after a game ends. In your experience, do your tournament cashes always pay instantly after being eliminated?
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Old 08-03-2020, 05:32 PM   #866
[x] swanny
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Re: PokerStars PA

Quote:
Originally Posted by sophist40 View Post
Yesterday, I cashed in a tournament that would have at least covered my buy in. However, I still do not see any credit from pokerstars yet. I can say that the betting app always pays immediately after a game ends. In your experience, do your tournament cashes always pay instantly after being eliminated?
I always get them instantly.


I did have a delay of 48 hours getting my 9 3 dollar bets for the Sixers Foxbet promotion. Basically it was 1 3 dollar bet for each 3 the sixers had. I wish I got 3 bucks for each turnover...lol
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Old 08-03-2020, 05:37 PM   #867
King Fish
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Re: PokerStars PA

Quote:
Originally Posted by sophist40 View Post
Yesterday, I cashed in a tournament that would have at least covered my buy in. However, I still do not see any credit from pokerstars yet. I can say that the betting app always pays immediately after a game ends. In your experience, do your tournament cashes always pay instantly after being eliminated?
I’m still waiting on my bonus from the Ben Simmons first to score promotion ($1 for each pt/reb/assist). Don’t recall having to wait a few days before. Never had them not immediately pay a tourney cash, but haven’t played one in the past 10 days.
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Old 08-03-2020, 10:47 PM   #868
[x] swanny
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Re: PokerStars PA

Quote:
Originally Posted by Crazy Ivan View Post
I’m not sure, and I know getting through to support has been a challenge. I contacted them through the poker client and received a response within 60 minutes. Put “URGENT” in the subject line and they should hopefully be able to shed some light on your issue.

You end up getting Tdollars if this happens. No need to contact support.
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Old 08-04-2020, 01:04 AM   #869
pokerarb
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Re: PokerStars PA

I got a ticket open with a Star's support person regarding the lag spikes during prime-time. In before "did you try resetting your router" response

If anyone has anything else to add regarding these issues please post, I linked this thread so they may take a look.

Tonight the lag was less bad, I only got timed out of hands once or twice. Still ridiculous these issues persist. I also noticed I tend to only have problems during prime-time when the # of players on the site is over 2k. Never any problems during day-time or graveyard. Can you guys confirm if you're noticing the same pattern?

TY and gl on the felt
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Old 08-04-2020, 02:36 AM   #870
jmurjeff
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Re: PokerStars PA

Anyone having issues with the software? I keep getting http service unavailable.
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Old 08-04-2020, 11:26 AM   #871
ownya
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Re: PokerStars PA

Had to factory reset my computer- redownload starsPA this morning and the software is ****ed and wont even let me log in, have tried redownloading multiple times and all I got is this https://gyazo.com/4f030a87998ee4240e4b7e4538f36567
Has anyone ran into a problem like this before?
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Old 08-04-2020, 04:56 PM   #872
peterchi
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Re: PokerStars PA

Quote:
Originally Posted by pokerarb View Post
I also noticed I tend to only have problems during prime-time when the # of players on the site is over 2k. Never any problems during day-time or graveyard. Can you guys confirm if you're noticing the same pattern?
Agree, I've been playing almost exclusively graveyard shift lately and have not had any lag issues.
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Old 08-04-2020, 06:47 PM   #873
King Fish
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Re: PokerStars PA

Quote:
Originally Posted by King Fish View Post
I’m still waiting on my bonus from the Ben Simmons first to score promotion ($1 for each pt/reb/assist). Don’t recall having to wait a few days before. Never had them not immediately pay a tourney cash, but haven’t played one in the past 10 days.
Whoops that was draft kings and it was resolved. I sometimes get the two confused . Poker, DFS... same **** different wrapper.
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Old 08-04-2020, 07:17 PM   #874
Baked Potato
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Re: PokerStars PA

Is PokerStars being laggy and shitty for anyone else right now?
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Old 08-05-2020, 02:11 AM   #875
pokerarb
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Re: PokerStars PA

Played 8:30pm to 1am. No problems tonight
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