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Originally Posted by WheatThins_5k
I got that I think when I had a brief internet outage I think. So I do wonder if you are having intermittent connectivity issues that you arent detecting. Maybe? And maybe related to memory space on computer too? (Sometimes I'm pushing it with available memory/storage). These theories are likely to be incorrect but just throwing a few things out there in case something maybe sticks.
I don't log off the whole client though. I go to task manager and shut down Stars from there so it doesn't remove me from the tables. I still have to log back on quickly...but sometimes I can get back in time to take action in some of the pots and not have auto-folded my trip Kings or something.
I have had this happen 3 or 4 times in maybe 5 or 6 months I think so I don't think this is as frequent a problem as you are having.
Appreciate the suggestions but don't think that is it, happening far more frequently for me, every 30-90min, also I play on other sites as well and have no issues with connectivity on those tables when this happens, only PS.
It started happening right after I got a new laptop, HP Spectre, which has good specs. Found someone on reddit that had the same issue after also getting an HP Spectre laptop so trying to figure out what could be the reason there, but the specs for this laptop all exceed the recommended system requirements on PS Stars page. Would be nice if I could get an email response from the tech support more than once every 48-72hrs, but Live Chat is literally useless and the real tech support don't do live chat, so I'm stuck in purgatory waiting for these responses - frustrating to say the least.