Seems like the rake increase didn't go to server maintenance.

sleep with one eye open tonight m8

Kelvis, the problem actually wasn't the "server maintenance".

The problem is that they didn't pause the games for 1 HOUR!
So guys from Romania & Belgium & 1-2 other countries STOLE our money!

And the refund we got back is ridiculous.

You trusted him when they ****ed over the SNE?

hey can you pls explain this a little more detailed? i didnt rly get your opinion on this matter yet. thx.

Where did you hear this? All I have is stars twitter that says :



Love we will evaluate part. Yeah no need to fix anything after you let part of the playerpool to take advantage of the situation.

Living with Romanians, I never close my eyes obv

https://forumserver.twoplustwo.com/s...ostcount=11561

Not a official source but makes sense, no way stars will let a few countries rob the rest.

Statement from PokerStars as of Sunday, 6:15pm Eastern Time.

https://twitter.com/PokerStars/statu...66949763899392

"Our technical issues have now been resolved. Apologies to all affected players. While some refunds were made in accordance with our cancellation policy (available here http://psta.rs/2MicfIw ) we will evaluate whether additional refunds are necessary following our review."

hahahaha, there really is monkey making these decisions

Why are we hearing this from third-parties like random 2+2 posters and twitch streamers? Did the bean counters at Amaya outsource all their PR to Bangladesh?

Hot 55 was 20 minutes from the bubble, and Stars is going to only refund? In other words, they've paid out the players from the four countries and don't want to reverse and distribute fairly. Disgrace if this isn't corrected. There is no way it is acceptable to refund people their buyin when half of the field had been knocked out when the server went down.

If you won too much as a Belgian or Romanian etc, don't spend it (yet). Stars has taken money back before and put accounts into the minus if they had to.

The problem is that they didn't pause the game, so some guys "robbed us"

best solution to this madness is to find the time of disconnect for 99% of the countries and give out ICM based on that disconnect time.

dont let players from any countries cash out today who won by this server shutdown. Take romanian/belgium/czech money back and return it to the tourney players

LOL, what?

Just because everyone else doesn't fire off a dozen ranting caps-laced posts full of massive hyperbole over the period of an hour doesn't mean they're acting like nothing happened.

Take a deep breath, and let some people respond before losing your **** again.

How long have you been playing poker online?

a lot of years.. but I don't have time for "internet fights" ...
If you feel ok about what happened tonight, or you don't care, then it's your problem. Maybe you didn't understand.. who knows

Agreed.

I`m from Belgium, won 157 in the 22 mini million and 75 in the bigger 11. Had about average stacks around the time of the issue.

Slavia hacked it, duh.

This wouldn't have happened if the rake was higher.

if it really were bulgarian/hungary hackers and they get away with it, expect it to happen more frequently.

stars in a pretty ****ed up spot.

I wrote this on twitter but i'll put it here too; my background includes 4 years in poker marketing & operations for a perennial online site which I won't name to keep things interesting

So unless PokerStars now has something automated built in (which is doubtful BUT they might have some very bright IT guys, or as a backup BI guys who can whip something special up in terms of reporting), refunds are going to take weeks in my opinion if they happen. This would be due to stars having to go in manually and check every stack of every person, of every tournament at the time of the outage.

What happens is, based on TCP (tournament cancellation policy), everyone would ideally be disconnected same time, they stop tournaments after x amount of rounds of every one sat out & chip chop from there. Thus, stacks are not adversely affected. And this only includes based on their policy, tournaments in the money. They will now be dealing with variable scenarios, with potentially variable solutions due to stages of so many tournaments.

My opinion they should not have issued ANY refunds yet due to this. Now it will be extremely hard and time consuming (again assuming they don't have some wild automated way to do this) to reconcile because of how many hands were played after the disconnect. The tech team should have acted much faster on this and they should have held off on their TCP until they knew the entire scope of the situation. Players also deserve a better answer than "we're aware".

I'd say they will probably have to pay everyone out based on their stack chip chop at the time of mass disconnection (out of their own pockets), and I don't see how they can take the money back from the countries who were able to play since there was no fault of their own. Overall if stars doesn't chip chop everyone's stacks at time of disconnect, I would 100% boycott.

Romanians, Belgians etc should get what they got, including the extra value.

Affected players from other countries should get prooper ICM chops at the moment of disconnect.

Stars should be in net loss overall from paying out fair value to everyone and extra value to players from lucky countries.

Its really a very simple ethical solution, not even a grey area where a case can be made for anything else, unless you can prove that every single player from Belgium/Romania collaborated in a targeted DDoS.

That is, of course, going to cost Stars money, and we know how much they love giving out money to their players. So... yeah... Expect cookie cutter responses and your face to be pointed into the smallest of T&C prints that makes them owe you **** all.

The reason they issued refunds asap is because it represents a large amount of liquidity of the rec player pool. Not giving them back some money immediately would create even bigger problems for them.

Yes, that would be great.
But now what odds you would give that it way more likely that:

1)Romanians and others get money confiscated and money is refunded to others from Romanian players pocket.
and/or
2)Stars give affected players some abstract extra refunds what is way smaller then actually ICM payouts would be.