Open Side Menu Go to the Top
Register
PokerStars freezes my account PokerStars freezes my account

12-05-2017 , 07:14 AM
hi,

im evan from Greece and i live for almost 5 years in Zurich, Swicherland. i apologize if i dont wright in a proper way but im realLy frustrated with pokerstars.

i have a good job here and i like playing spin n go in my free time. i ve been doing that for about 1.5 year. since my salary here is way great than the ones in Greece and i like adrenaline, i started almost right away from 100s spins and this is a good explenation for loosing for several months up to 40k as well as i didnt have the knowledge and skill to win.

they checked me twice with several questions and security tests before they decided to increase my deposit limit up to 45k per month. during this period they didnt bother cos i payed a lot of rake and deposits as well. over the months, since im not stupid and i had a previous experience in poker ( many many hours live cash in casino and some mtts) i used pokertraker for reviews of my game and watched other regs playing for hours until i succeed to improve my game step by step.

i dont want to tire u much more so im closing shortly. i recieved a mail yesterday after my account was frozen asking me which is my relation to akis_333?

like i said i ve been playing for almost 1.5 year 25k games totaly, less than 2k game per month, still loosing money but almost break even eventhough 70k below my spinev. so what the hell did i do wrong to deserve that? how u do that to someone who has 39 cev overall and struggle to improve like 40-42cev lately and with so small volume? my crime is that i was born in Greece? or a bot wich is new trend plays 2k games montly with 40cev? how many of u reported me to happen this and based on what?

is there anyone here who has played against me a lot and can help me to prove that i did nothing wrong? recently tauroxus chatted me while playing that too many swiss acount appeared recently. is this my fault too?

i would appreciate anyones contribution since a put much energy and time in this game and i expected my comeback to reach my spinev eventually. but now that my run improved a bit they freeze me??

thank u all in advance and i hope for the best..

sorry i didnt mention my ps sn but 100s regs know me, its the same like the one here. kkotopoulo$$

Last edited by Mike Haven; 12-05-2017 at 08:01 AM. Reason: 2 posts merged
12-05-2017 , 07:37 AM
Is this akis the same name from other similar thread? Think it was a stable thing or something like that.

E https://forumserver.twoplustwo.com/2...rozen-1696253/

*

Edit/MH: https://forumserver.twoplustwo.com/2...rozen-1696253/ and https://forumserver.twoplustwo.com/1...rozen-1696219/

Last edited by Mike Haven; 12-05-2017 at 08:03 AM.
12-05-2017 , 07:39 AM
Quote:
Originally Posted by KossuKukkula
Is this akis the same name from other similar thread? Think it was a stable thing or something like that.
i guess so since i ve read a lot about him but i dont even know him
12-05-2017 , 01:32 PM
Strange i play 100s and know you from the games and in no way ever thought you may be a bot
12-05-2017 , 01:38 PM
can you post a recent graph? be interesting to see if your results improved and they decided to investigate because of that

also do you study much GTO?
12-05-2017 , 02:43 PM
Quote:
Originally Posted by HUgrinder2016
Strange i play 100s and know you from the games and in no way ever thought you may be a bot
Don't think it's a bot issue. I think stars believes that op knows the banned person mentioned in the other thread and might let him use the acccount.
12-05-2017 , 06:39 PM
.

Last edited by kkotopoulo$$; 12-05-2017 at 06:48 PM.
12-05-2017 , 06:47 PM
Quote:
Originally Posted by gdaviezz
can you post a recent graph? be interesting to see if your results improved and they decided to investigate because of that

also do you study much GTO?
my last months cev is 40 and my overall is 39. they can check it anytime if they want i case they havent already. no i dont study gto.
12-06-2017 , 04:23 AM
also to mention that i was told recently that im considered a vip member, so i was invited to a tennis event in basel. i attended and met with a representative oft theirs whom with we talked about poker and other staff for hours.
12-07-2017 , 12:44 AM
Quote:
Originally Posted by kkotopoulo$$
also to mention that i was told recently that im considered a vip member, so i was invited to a tennis event in basel. i attended and met with a representative oft theirs whom with we talked about poker and other staff for hours.
very weird
12-07-2017 , 02:02 AM
Quote:
Originally Posted by the orange crush
very weird
for me as well and i have e mails from that guy to confirm.

17/10/17

Hi Evangelos!





How are you doing? I am back to the office. I will credit you 250$ Free bets in few minutes.

Can you please let me know how do you feel about VIP tickets and hospitality for tennis in Basel?



I need to start organising the venue. It would be really great and very relaxed atmosphere there.



Thanks a lot!

Sebastian
12-07-2017 , 03:58 AM
What day did they ban you? Assuming it was in the last few days. There is a chance that they were just meeting with you in person to determine your poker knowledge and to see your face compared to your id you had to send in. Was the person or group that you met with there speaking Greek well? They may have left that meeting without knowing whether you were legit or not and decided to monitor you some more.

So, 2,000 games a month and a pretty high cev, I don't play those (US) so I am not sure what the highest cev's are like(edit - actually you are heads up for some of the time, not sure if that changes the cev or not? So it may not be high). A graph here would be very helpful. Can you, or someone get a http://sharkscope.com , or other graph. Not sure if you have to apply to get your graph unlocked. There may be other newer sites if that doesn't work.

A player above saying he plays the games and he does not think you are suspicious is something that I would email Pokerstars. It all depends how long they have questioned your account though.

I would definitely talk to a manager there. I would also talk to the board that sanctions PS, I am not sure who they are.

Keep us up to date

Last edited by the orange crush; 12-07-2017 at 04:06 AM.
12-07-2017 , 04:24 AM
Quote:
Originally Posted by the orange crush
What day did they ban you? Assuming it was in the last few days. There is a chance that they were just meeting with you in person to determine your poker knowledge and to see your face compared to your id you had to send in. Was the person or group that you met with there speaking Greek well? They may have left that meeting without knowing whether you were legit or not and decided to monitor you some more.

So, 2,000 games a month and a pretty high cev, I don't play those (US) so I am not sure what the highest cev's are like(edit - actually you are heads up for some of the time, not sure if that changes the cev or not? So it may not be high). A graph here would be very helpful. Can you, or someone get a http://sharkscope.com , or other graph. Not sure if you have to apply to see your graph. There may be other newer sites if that doesn't work.

A player above saying he plays the games and he does not think you are suspicious is something that I would email pokerstars. I would definitely talk to a manager there. I would also talk to the board that sanctions PS, I am not sure who they are.

Keep us up to date
this guy claimed to be from marketing section and didnt seem to know much about poker. i was invited cos i complained for my terrible run and he invited me to go and explain my situation. he also admit that dont know much about poker but he promised to transfer my claims to other guys familiar with the spin n go issue. we talked in english the whole time and two other greek guys were attended as well. my id and face tottaly matched obvious.

my account was frozen this monday afternoon and banned yesterday morning.

not sure if i should post graphs here but if there is any point to that i will. sept cev 36, okt 46 and novemver 40. overall 39. do u find anything suspicious besides variance? overall cev improved from 32 to 39 within several months with hard work and improving run. at some point chips i won were 300k below chip ev (guys familiar with spin know what i mean)

Last edited by kkotopoulo$$; 12-07-2017 at 04:30 AM.
12-07-2017 , 10:49 AM
I had a long post written up giving you the benefit of the doubt for the most part and giving you some advice, it took a long time to write, then I reread the last guys thread who was banned because of akis. It's the second post in this thread.

You posted in it 5 times. What you said in the second post here and that thread was super sketchy to me, it didn't sound right. So good luck if you are innocent, and good bye if you are not.

To everyone else, don't use akis cheating device, PS can find you.
12-07-2017 , 11:12 AM
Quote:
Originally Posted by the orange crush
I had a long post written up giving you the benefit of the doubt for the most part and giving you some advice, it took a long time to write, then I reread the last guys thread who was banned because of akis. It's the second post in this thread.

You posted in it 5 times. What you said in the second post here and that thread was super sketchy to me, it didn't sound right. So good luck if you are innocent, and good bye if you are not.

To everyone else, don't use akis cheating device, PS can find you.
thank u for your time anyway. I ve already tried to explain but i dont even want to play in this site anymore after this treatment
12-08-2017 , 04:43 AM
Sorry man, I mistook your name and someone else's name, you both had a lot of K's and I got confused and was up too late posting. If you are not guilty I fully apologize and I hope that you get your account back!

Again, sorry for my mistake, I would call them and speak to the highest manager I could get on the line.
12-08-2017 , 06:07 AM
Quote:
Originally Posted by the orange crush
Sorry man, I mistook your name and someone else's name, you both had a lot of K's and I got confused and was up too late posting. If you are not guilty I fully apologize and I hope that you get your account back!

Again, sorry for my mistake, I would call them and speak to the highest manager I could get on the line.
its ok mate, if u follow my posts u will see that their treatment to me doesnt make sense. they invited me to a live event as a vip member, one month later they freeze me and 1.5 day after freezing they ban me without even giving me the chance to defend myself. i love poker like i said but i did nothing wrong and this treatment shows total disrespect to my effort and rake. anyway they dont even accept to talk about that but its really frustrated to me these guys in here who they seem so sure that i played against the rules. i challenged everyone in public that i can prove any time i never used a bot or any illegal software and im the only one who has played spin n go from my account. i could play live anytime with followers and describing my every move and none will see any difference in my game. but none really cares to find out the truth thats why i quit. im also one of the very few players i guess who doesnt even need any preflop charts. my rivals at the tables should know that my game changes a lot pre and post flop affected a lot by my daily mentality and moment run.

i use just one monitor and one computer, pokerstars can verify that for sure
12-08-2017 , 06:10 AM
So you are banned now or you still have options to provide reasoning for your innocence?
12-08-2017 , 06:15 AM
Quote:
Originally Posted by HUgrinder2016
So you are banned now or you still have options to provide reasoning for your innocence?
im banned from wednesday morning. i can use-post only graphs from pokertraker but not sure if they help. if there is a way to prove im here...if someone capable is reading this.
12-09-2017 , 09:04 AM
What did the banning email say?

normally it takes like 2-3 weeks of investigation once you provide evidence for them to come to a conclusion
12-09-2017 , 11:02 AM
Quote:
Originally Posted by HUgrinder2016
What did the banning email say?

normally it takes like 2-3 weeks of investigation once you provide evidence for them to come to a conclusion
Hello Evangelos,

Unfortunately, due to your close connection with a player we have outstanding issues with, we can not permit you to play on PokerStars. As such, your account has been permanently disabled. For privacy and security reasons, we are unable to elaborate any further on this matter.

You may log in and withdraw your available balance via the cashier.

We wish you the best.

Regards,

Jeff
Stars Responsible Gaming

SO WHAT HAS CHANGED WITHIN A MONTH SINCE I WAS INVITED AND MET A REPRESENTATIVE OF THEIRS IN BASEL????

DOES ANYONE HAS A GOOD EXPLENATION??? COS I DONT!!

Last edited by kkotopoulo$$; 12-09-2017 at 11:09 AM.
12-09-2017 , 01:21 PM
Okay so you do know Akis then....
12-09-2017 , 02:44 PM
Quote:
Originally Posted by HUgrinder2016
Okay so you do know Akis then....
no i do not but even if i did what exactly is my crime cos i dont get it?

i ve been living in zurich for 5 years so whats my relation with someone in greece? i also challenged to play live and explain my every move.
12-09-2017 , 03:09 PM
They're allowing you to cashout, and they no longer wish to do business with you - nothing to see here.

I mean, it sucks of course, and I wish you luck in your attempts to have them reconsider, but given that they aren't confiscating your funds, they may have based this decision on nothing more than some suspicions. They've decided the risk that you are a person they don't want to deal with is greater than the reward of your continued business.
12-09-2017 , 04:45 PM
Quote:
Originally Posted by Bobo Fett
They're allowing you to cashout, and they no longer wish to do business with you - nothing to see here.

I mean, it sucks of course, and I wish you luck in your attempts to have them reconsider, but given that they aren't confiscating your funds, they may have based this decision on nothing more than some suspicions. They've decided the risk that you are a person they don't want to deal with is greater than the reward of your continued business.
yes seems to be true what u said but i just consider it really unfair since its not my fault and i ve tried so hard to reach my current skill in spins, plus my 70k under spin ev is gone.
Closed Thread Subscribe
...

      
m