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Is PokerStars down / lagging? Is PokerStars down / lagging?

06-02-2011 , 01:29 PM
Quote:
Originally Posted by Pascal-lF
And can the 55 min break definitely remain, some of us play other sites and rely on that break
Sync break @ :55 gone? Please confirm.
Is PokerStars down / lagging? Quote
06-02-2011 , 01:29 PM
Quote:
Originally Posted by Pascal-lF
And can the 55 min break definitely remain, some of us play other sites and rely on that break
This would most definitely stay. The 12:55 ET synchronized break was skipped due to the emergency restart, but everything is back to normal now.
Is PokerStars down / lagging? Quote
06-02-2011 , 01:33 PM
Quote:
Originally Posted by PokerStars Stefan
This would most definitely stay. The 12:55 ET synchronized break was skipped due to the emergency restart, but everything is back to normal now.
Any chance PS would make up for the 'Moving Day' Super Sats with the added seats that were missed because of the downtime? Run a few extras tomorrow?? Beef up the 'added seat' no's in coming Sats?
Is PokerStars down / lagging? Quote
06-02-2011 , 01:55 PM
Quote:
Originally Posted by PokerStars Stefan
This would most definitely stay. The 12:55 ET synchronized break was skipped due to the emergency restart, but everything is back to normal now.
That's the break I'd like to see back - I was going to get food in that time then it carried on so I was like wtf
Is PokerStars down / lagging? Quote
06-02-2011 , 01:56 PM
Quote:
Originally Posted by PokerStars Stefan
This would most definitely stay. The 12:55 ET synchronized break was skipped due to the emergency restart, but everything is back to normal now.
Great! Thanks Stefan.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:03 PM
No sign of my refund yet. Has anyone else ever had a similar problem and could advise how long I should expect to wait?

For anyone who didn't see earlier in the thread, a $200 SNG started up that I didn't register for, and I was charged for it. I normally play $2.50 MTTs, so it took half my bankroll.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:15 PM
Quote:
Originally Posted by lollujo
No sign of my refund yet. Has anyone else ever had a similar problem and could advise how long I should expect to wait?

For anyone who didn't see earlier in the thread, a $200 SNG started up that I didn't register for, and I was charged for it. I normally play $2.50 MTTs, so it took half my bankroll.
This sounds serious. What are you doing posting here? Contact them if you haven't done it already.
If they confirmed you will be refunded than you need to relax and be patient.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:21 PM
Quote:
Originally Posted by lollujo
Has anyone else ever had a similar problem and could advise how long I should expect to wait?
Could take days.

After Stars froze/crashed a few months ago it took them 5-6 days to refund me.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:25 PM
Quote:
Originally Posted by self
This sounds serious. What are you doing posting here? Contact them if you haven't done it already.
If they confirmed you will be refunded than you need to relax and be patient.
They haven't come out and said 100% I'm getting a refund, but the tone of their messages suggests there shouldn't be a problem. It certainly sounds like I wasn't the only one it happened to.

Quote:
Originally Posted by DaBigBoss86
Could take days.

After Stars froze/crashed a few months ago it took them 5-6 days to refund me.
Thanks, I'd been hoping it would be a bit sooner than that, but I suppose as long as I get it back it doesn't really matter how long it takes.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:26 PM
Just got it back now. Good work Pokerstars, can't fault their service.
Is PokerStars down / lagging? Quote
06-02-2011 , 02:37 PM
Quote:
Originally Posted by lollujo
Just got it back now. Good work Pokerstars, can't fault their service.
+1 Stars, good job!
Is PokerStars down / lagging? Quote
06-02-2011 , 03:57 PM
wishes stars had stayed down the rest of the night...
+1 if do too!
Is PokerStars down / lagging? Quote
06-02-2011 , 03:58 PM
Quote:
Originally Posted by Pascal-lF
Next time - can the software automatically close itself or say it needs to be closed and relogged in, I naively thought it would do that automatically

And can the 55 min break definitely remain, some of us play other sites and rely on that break
In my experience there never has been a break at the very next break time after any server restart, scheduled or not. So that was normal.
Is PokerStars down / lagging? Quote
06-02-2011 , 05:47 PM
Well normal or not I'd like my break back
Is PokerStars down / lagging? Quote
06-02-2011 , 06:13 PM
"Find seat" in CG don't works anymore for me.
All the time I tried to open a table it appeared:

Unable to find similar table... Please try again later.

Even when I cleared my filter and tried every table, none was found.
Is PokerStars down / lagging? Quote
06-02-2011 , 06:17 PM
I've registered for two 300's after the server restart, but my filter was turned on as usually. My filter worked before perfectly, im playin normally 300's, i dont know why the lobby showed them... I emailed them, hopefully they will give me some refunds
Is PokerStars down / lagging? Quote
06-03-2011 , 02:59 AM
Quote:
Originally Posted by lollujo
No sign of my refund yet. Has anyone else ever had a similar problem and could advise how long I should expect to wait?

For anyone who didn't see earlier in the thread, a $200 SNG started up that I didn't register for, and I was charged for it. I normally play $2.50 MTTs, so it took half my bankroll.
Dude, i saw u posting about this last night during the restart problems. I did see a guy called Haggy i think it was from Hong Kong sitting at a $500 nine man and checked him on scope and he is a $5 avg buy in player. spelling on the name may be incorrect. can look into my scope and see if I can find recent searches if u need me to. Buy seems strange that he is sitting so high the same night u had problems. he is a decent winner at the tables but only for 13k so not sure.
Is PokerStars down / lagging? Quote
06-03-2011 , 09:41 AM
Yesterday i had few problems with login but now everything seems to be OK
Is PokerStars down / lagging? Quote
06-20-2011 , 08:34 AM
anyone else having connection issues?? whilst internet is working fine
Is PokerStars down / lagging? Quote
06-20-2011 , 08:38 AM
Not more than usual.
Is PokerStars down / lagging? Quote
06-20-2011 , 09:01 AM
Yeah it keeps going down for me, from the UK also
Is PokerStars down / lagging? Quote
06-20-2011 , 09:10 AM
Quote:
Originally Posted by Crazy_Leo
Yeah it keeps going down for me, from the UK also
Me also.
Is PokerStars down / lagging? Quote
06-20-2011 , 08:38 PM
I'm in the UK been having connection problems for a few days although I can connect to the internet ok.
TD.
Is PokerStars down / lagging? Quote
06-24-2011 , 03:10 AM
Just woke up, tryed to run pokerstars. Msg saying Signature Expired or Wrong time settings. Whats with that? ty
Is PokerStars down / lagging? Quote
06-24-2011 , 03:12 AM
Are you in the US?

If so I have got some news...
Is PokerStars down / lagging? Quote

      
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