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Is PokerStars down / lagging?

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06-02-2011 , 10:53 AM

#1276

Nice_2_Beat_U

old hand

Join Date: Nov 2009 Posts: 1,287

it's so fkn tilting! how can that happen to a site like PS ??

Quote

06-02-2011 , 10:54 AM

#1277

Sugar Nut

Carpal \'Tunnel

Join Date: Nov 2007 Posts: 20,891

Is this merely a SnG problem? I wouldn't mind since I don't play those, but I can't even log in right now, yet I see people playing at the cashgame tables.

This is what happens: I hit log in, then the dialog appears, I enter my PW and hit enter. Now instead of the RSA token dialog popping up, simply nothing happens. PW dialog dissapears, and the red cashier button still shows "log in".

I hope I'm not the only one.

Quote

06-02-2011 , 10:55 AM

#1278

Sugar Nut

Carpal \'Tunnel

Join Date: Nov 2007 Posts: 20,891

Quote:

Originally Posted by Ijizz

cant log in atm

ah, at least someone else

Quote

06-02-2011 , 10:56 AM

#1279

roybert07

grinder

Join Date: Oct 2008 Posts: 544

Quote:

Originally Posted by Sugar Nut

I had same problem. It took 3 attempts, but I got the RSA dialog to come up eventually. The waiting lists do not work on cash tables.

Quote

06-02-2011 , 10:58 AM

#1280

ab160

adept

Join Date: Aug 2009 Posts: 940

I got logged in on the 3rd time, playing someone hu right now, but all the seats that say 1 person sitting are full etc. kind of weird

Quote

06-02-2011 , 10:59 AM

#1281

Sugar Nut

Carpal \'Tunnel

Join Date: Nov 2007 Posts: 20,891

Quote:

Originally Posted by roybert07

I had same problem. It took 3 attempts, but I got the RSA dialog to come up eventually. The waiting lists do not work on cash tables.

Sounds good. Unfortunately I've now already decided to give my money to some german breweries instead of Pokerstars.

Bad for my health, bad for PokerStars. The classic lose/lose situation. For some reason I'm still happy to get drunk instead of working

Quote

06-02-2011 , 11:00 AM

#1282

0blongata

journeyman

Join Date: Jan 2011 Posts: 358

So tilted!!!

Quote

06-02-2011 , 11:01 AM

#1283

lollujo

enthusiast

Join Date: Oct 2010 Posts: 61

I'll calm down a bit now. Hopefully I'll be fully calmed down within an hour when I get my money back...

Quote:

Hello Kevin,

Thank you for your follow up.

We have localized the problem and are working on solution. Current optimistic estimate for resolution is less than an hour. Unfortunately, as you can imagine a lot of players have experienced the same problems as you so I cannot give you an exact time frame for a respond from the Refunds team.

Please rest assured that all your funds that have been affected by this technical issues will be refunded accordingly and you should not be worried about your bankroll.

Please accept our apologies for this inconvenience and once again thank you for your patience.

Regards,

Diana
PokerStars Support Team

Quote

06-02-2011 , 11:15 AM

#1284

smiecimackaa

veteran

Join Date: Jul 2010 Posts: 2,022

cant get on any waiting list, other than that its fine

Quote

06-02-2011 , 11:16 AM

#1285

Sarsante

newbie

Join Date: Oct 2009 Posts: 25

so frustrating!

Quote

06-02-2011 , 11:17 AM

#1286

JayJay00297

journeyman

Join Date: Sep 2010 Posts: 364

Quote:

Originally Posted by 0blongata

So tilted!!!

This

Quote

06-02-2011 , 11:18 AM

#1287

Darkhours

journeyman

Join Date: Apr 2009 Posts: 317

Stars log was slow, seems fine now.

Quote

06-02-2011 , 11:20 AM

#1288

lollujo

enthusiast

Join Date: Oct 2010 Posts: 61

$7.5K guaranteed due to start in 10 minutes has just been cancelled, I guess the problems are ongoing.

Quote

06-02-2011 , 11:23 AM

#1289

Navire

enthusiast

Join Date: Dec 2009 Posts: 55

=( I am dissapoint.

Quote

06-02-2011 , 11:28 AM

#1290

2WordSuckIt

grinder

Join Date: May 2011 Posts: 407

You see folks,
After April 15th, Stars was obviously forced to cut some of their labour force.
But instead of letting go of the " specialists " who are assigned to monitor accounts and suspicious play... they probably let go a bunch of staff in their IT departments.

Quote

06-02-2011 , 11:28 AM

#1291

Archang3l

centurion

Join Date: Jan 2010 Posts: 153

Still can't log in.

Quote

06-02-2011 , 11:30 AM

#1292

DaBigBoss86

grinder

Join Date: Jan 2009 Posts: 656

Sh*t like this seems to be happening more and more frequently recently, right?

Quote

06-02-2011 , 11:33 AM

#1293

Unkempt27

newbie

Join Date: Dec 2009 Posts: 29

Quote:

Originally Posted by Archang3l

Still can't log in.

Have you tried clicking on Account > Cashier, and logging in that way?

Quote

06-02-2011 , 11:35 AM

#1294

smiecimackaa

veteran

Join Date: Jul 2010 Posts: 2,022

has stars actually ever made a double vpp day for sth like that?

Quote

06-02-2011 , 11:37 AM

#1295

pushy26

grinder

Join Date: Oct 2007 Posts: 659

I'm playing but it's very buggy; requests like 'find a player' and 'registered in tournaments' are really slow to work.

Quote

06-02-2011 , 11:38 AM

#1296

pkrplease

stranger

Join Date: Jun 2011 Posts: 1

Stars really need to make a pop-up box or something appear when there are technical issues. Just so you can know whats going on like is it scheduled or otherwise. Perhaps with an eta for it working again. It always seems very unprofessional to me that they don't say anything and you have to keep checking for when it comes back.

Quote

06-02-2011 , 11:40 AM

#1297

2WordSuckIt

grinder

Join Date: May 2011 Posts: 407

Quote:

Originally Posted by smiecimackaa

has stars actually ever made a double vpp day for sth like that?

They should.. since this is the 2nd time in about 1 week that the site has been down for more than 4 hours.

Quote

06-02-2011 , 11:41 AM

#1298

TheChoZenOne

newbie

Join Date: May 2011 Posts: 22

This always happen on my free days. So f´n -ev!

Quote

06-02-2011 , 11:45 AM

#1299

StrippersNBlow

journeyman

Join Date: Jul 2010 Posts: 263

Quote:

Originally Posted by 2WordSuckIt

I bet no one has ever told you how smart you are.

Quote

06-02-2011 , 11:46 AM

#1300

JuniorMontana01

grinder

Join Date: Jan 2009 Posts: 575

Quote:

Originally Posted by DaBigBoss86

Sh*t like this seems to be happening more and more frequently recently, right?

you mean 2 times a year?

Quote

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