Anyone else having trouble connecting to Stars? My desktop client says "Connecting..." and the mobile app intstead of Pokerstars loading it says FLG TRACK loading. Yesterday was working fine. I've sent an email but you know how it is these days.

yes... ps.cz

Same here in Romania.
Yesterday it was working fine, I also contacted support, I hope they will resolve this asap.

Stars should just ban romanian players. Tilting when you have them on your table dcing 24/7 while you are in a pot. Freaking 3rd world countries.

Hi guys, since I haven't played in Stars for two months now, are the lags fixed fully? PS.bg here

3rd world country? you're not very smart,is it?Try google to see if it's even close to the definition of 3rd world country.You're either dumb,or you just skipped school for some reason.
They should ban every country in the world and you'll be playing single

Hello,

Greetings from Stars Support!

We are sorry about your problems with lags and disconnections and we apologize for delay in replying to your query.

It was caused by high volume of emails that we have been receiving recently.

Problems that you reported should now be fixed.

If you do experience lag again or any other technical issue, please send us your log files, a detailed description of the issue including the time it occurred and the event ID of any games you were playing.

We will start review affected accounts and contact you to inform you how this will be handled with regard to refunds/compensation.

We sincerely apologize for the inconvenience caused.

Thank you for your continued patience and for playing with us.

Regards,
Stars Technical Specialist

Dear Player,

We’d like to apologise for the recent site issues that have caused some disruptions for you.

By way of an apology, we are running a special $50,000 freeroll, running on the May 24th at the following time:

Czech Republic @ 18:15 CET
Bulgaria @ 19:20 EET
Romania @ 19:25 EET

To enter, simply log-in before the tournament begins and claim your freeroll ticket in a Chest.

You will have received a ticket for this tournament in the same Chest that you received your goodwill credit

Regards
Support

their new strategy is not to answer any email til problems should be resolved..
guess ill have to wait another year then

I don't know if it's lagging but when i get log out because I don't play for 30 minutes, the login button dont work when I try to login again. I have to restart the software every times. I tried to uninstall and reinstall but still have the same problem. Anyone else?

I was playing tournament 2905317345 (scoop 121 L) and suddenly stopped working... I am playing in London UK if that helps.

Anyone else?

The tourney has crashed. Everything else is working fine.

Do you know what happens in these situations?
It never happened to me before.

Insane stuff lol, lucky the tournament was only 3 hours or so underway rather than deep ITM. You'll get refunded according to your standing according to a chat message I saw

Money has gone into my account for the refund for the $11 but haven't received any email on how it was calculated.

Same here

received around 18$ (11$ mtt) for a 4x stack. No email

^ That cant be right I got $21 and only had 40,000 in chips.

I got 25$ for 80k chips.

No email either.

I got around $35 with 130k stack and $7 as my bounty.

happens to me at zoom tables clicking call and then after 2-3 secons its reacting someone the same problem?
aurora graphic off

Hello!
I recently had the same problem.Played zoom tables it works fine about 10-15 minutes after it starts lagging.Contacted support they put me to change a lot of settings to my computer.No change!
Still lags,still have to wait 10-20 seconds to just see the cards.

Hey all,

All in the title,

My internet is fine. Been trying to log in for the past 10 minutes.

Same problem here.