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Pokerstars Case! need help Pokerstars Case! need help

09-19-2013 , 09:22 AM
trying to with draw money I recently won, just started my account and I send everything in, 1 week later I get an email saying account has been frozen and money taken... This was due to an olderaccount that wasn't mine, this was for ALOT of money and I dont know what to do, should I go to court? email REMOVED if you could help

Last edited by Johnny Douglas; 09-19-2013 at 11:33 AM. Reason: removed email.
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09-19-2013 , 09:24 AM
trying to with draw money I recently won, just started my account and I send everything in, 1 week later I get an email saying account has been frozen and money taken... This was due to an olderaccount that wasn't mine, this was for ALOT of money and I dont know what to do, should I go to court? email **** if you could help

Last edited by Mike Haven; 09-19-2013 at 11:55 AM. Reason: Removed e-mail address
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09-19-2013 , 11:40 AM
Yeah, go to court.

Also read these threads of other examples of new posters leaving out information about their situation (their user name, the account they are being linked to etc). I have no doubt you believe you are different than all of those and will be very emotional about it until you vanish, or you will never reply.

http://forumserver.twoplustwo.com/28...oblem-1372183/

http://forumserver.twoplustwo.com/28...-12-a-1356834/

http://forumserver.twoplustwo.com/28...ansom-1370034/

http://forumserver.twoplustwo.com/28...losed-1370735/


All the best.
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09-19-2013 , 12:05 PM
those stories are not similar but are a help! I am kind of lost on where to start with this situation, this isnt just a few thousand, and it seems pokerstars is avoiding the situation! they just say I am associated with multiple accounts, and they listed the accounts names, and I told them whos they were, they were my friends old accounts, that have nothing to do with me! do I have a real chance in court, I would assume so....
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09-19-2013 , 12:09 PM
Please post the emails that they sent to you.
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09-19-2013 , 12:10 PM
Quote:
Originally Posted by brockrogerson
those stories are not similar but are a help! I am kind of lost on where to start with this situation, this isnt just a few thousand, and it seems pokerstars is avoiding the situation! they just say I am associated with multiple accounts, and they listed the accounts names, and I told them whos they were, they were my friends old accounts, that have nothing to do with me! do I have a real chance in court, I would assume so....
Speak to a solicitor for legal advice.

If you would like people here to comment you should at least tell us your PS SN.
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09-19-2013 , 12:30 PM
Quote:
Originally Posted by brockrogerson
trying to with draw money I recently won, just started my account and I send everything in, 1 week later I get an email saying account has been frozen and money taken... This was due to an olderaccount that wasn't mine, this was for ALOT of money and I dont know what to do, should I go to court? email **** if you could help
Quote:
Originally Posted by brockrogerson
those stories are not similar but are a help! I am kind of lost on where to start with this situation, this isnt just a few thousand, and it seems pokerstars is avoiding the situation! they just say I am associated with multiple accounts, and they listed the accounts names, and I told them whos they were, they were my friends old accounts, that have nothing to do with me! do I have a real chance in court, I would assume so....
story changing in a couple of hours isn't a good sign for you

did you win money off those accounts , play on your friends accounts, play your account at your friends house or on his computer. Did your friend get banned for multiaccounting, colluding , cheating, using stolen credit card to deposit, charged back a credit card deposit etc. Is this a friend or multile friends etc.
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09-19-2013 , 12:32 PM
This email is to inform you that we have completed our investigation into your account.

We are certain that you were in control of account 'OnlineGuru1' when that account was active. As you know, this account was closed due to a Terms of Service breach involving team play with 'rivermee101'. You were informed that you were no longer welcome to play on PokerStars. The following paragraph is from an email we sent to jrocker3219@gmail.com on 8th February 2013.

"Do not attempt to open another account or play using someone else's account. Any account you use is subject to being closed without notice, and any funds found within will be confiscated."

Your account 'mcmasterstar' will remain closed and the funds therein will be confiscated by PokerStars and used to compensate players who also played in tournament #2013090018.

For the avoidance of any doubt on your part; you are still not welcome to play on PokerStars or Full Tilt Poker. If you either use or open another account on either PokerStars or Full Tilt Poker, that account will be closed without warning and any funds therein will be forfeit.

Regards,

Jim
Senior Manager, PokerStars Game Integrity Team

I have sent my story telling them I'm not affiliated with this online guru or any1 and haven't gave me a response , thoughts ?
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09-19-2013 , 12:35 PM
How are those stories different ? I am not the creator nor player of those accounts! Nothing to do with me!
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09-19-2013 , 01:00 PM
This one is definitely a weird one. I hardly think the OP would be someone I would call a favorite if he was on Jeopardy, but these three accounts are pretty unconventional ones to be linked.

rivermee101 and Onlineguru both played in February of this year, and their average buy ins were under $10 each for low volume.


mcmasterstar played a couple hundred tournaments, but the average buy in was $578 including some WCOOP events like the $10K second chance event.


These are definitely weird accounts to be linked, so if the OP will give a more detailed history of his play at Pokerstars that would be useful.

This includes how much you deposited and which method, and also if you always used the same computer and if your computer was ever used by anyone else. Any transfers ever done? Also, are you located in a university dorm or something where perhaps accounts get linked if they share the same IP (real computer people can say if that is possible or not).

I am not jumping into the OP's side just yet, because his account sprouting up with a ton of money in it from nowhere with no history is hardly normal, but lets see what info can be had.
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09-19-2013 , 01:14 PM
I am located in Hamilton live in a off campus house with 5 others ... These accounts aren't mine and I don't know how to solve it, I mean they are just strongly assuming! Any recommendations ?
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09-19-2013 , 01:18 PM
My first suggestion is answer the questions I asked that you did not answer.

This includes how much you deposited and which method, and also if you always used the same computer and if your computer was ever used by anyone else. Any transfers ever done? Also, are you located in a university dorm or something where perhaps accounts get linked if they share the same IP (real computer people can say if that is possible or not).

Understand that it does not make a lot of sense that a student creates a new account, drops five figures in and gets linked with people who played microstakes.

Truth be told, I am surprised to be told you are in University and in Canada where English is the primary language, but that is not really important, merely a surprising observation.
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09-19-2013 , 01:26 PM
mcmasterstar is something of a high roller it seems.

Taking on mrGR33N13, AWice, SkaiWalkurrr being the ones I recognise. Probably doesn't add much to the conversation but it does seem weird for that account to be linked to two accounts where people are playing for relative buttons.

While onlineguru and rivermee were both in profit against each other for a few dollars over 28 games played together. The mcmaster account is $5000 in profit against mrGR33N13 alone.

Just seems weird. If any of what I have said above shouldn't have been posted please delete it or PM me and I will contentedly do so. Though I will have wasted some sharkscope searches.

Stars obviously know more.
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09-19-2013 , 01:42 PM
That account is not really a "high roller."

This guy's account in general does not make a ton of sense. He won a 10k seat in a $2,100 sat. That is a pretty random game for a relatively new account that also plays $1 rebuys and $5 MTTs to enter (his average buy in is not a great measure since the 2k and 10k event obviously skew that ). Actually the $2,100 buy in was after he won 91k, so I guess that can make some sense.

He won 91k in a $320 MTT on September 13, and I assume that is the money Stars took.

This feels more like a fraud based thing potentially (deposited with stolen credit card, got a transfer from fraud etc) where the account then did an "oops, bink" with the funds.

OP needs to give a lot more information and since he speaks English this should not have been hard for him to do at this time given how much in funds are involved. That too is a bit curious.

OP - how much did you deposit and whe, and by which method. Did you ever do or receive transfers. Do any of the people in your house play on Pokerstars. If so what are their user names.

The email address in Stars email to you that you showed above (jrocker3219@gmail.com) - does that belong to you.
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09-19-2013 , 01:49 PM
Quote:
Originally Posted by Monteroy
That account is not really a "high roller"
A few months ago I was grinding 2nl.

I probably shouldn't have used that term but compared to what I play it is still high stakes. I agree with your post though. Lots of explanations still to be made.
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09-19-2013 , 02:09 PM
Quote:
Originally Posted by brockrogerson
I am located in Hamilton live in a off campus house with 5 others ... These accounts aren't mine and I don't know how to solve it, I mean they are just strongly assuming! Any recommendations ?
you live with 5 other people? Would these accounts happen to be theirs?
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09-19-2013 , 02:12 PM
Quote:
Originally Posted by brockrogerson
... and they listed the accounts names, and I told them whos they were, they were my friends old accounts, that have nothing to do with me!
He wrote that he knows them ^
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09-19-2013 , 02:15 PM
Quote:
Originally Posted by brockrogerson
those stories are not similar but are a help! I am kind of lost on where to start with this situation, this isnt just a few thousand, and it seems pokerstars is avoiding the situation! they just say I am associated with multiple accounts, and they listed the accounts names, and I told them whos they were, they were my friends old accounts, that have nothing to do with me! do I have a real chance in court, I would assume so....
the stories do differ if you look at the highlighted bits.

"an older account" - "an" singular "account" singular

"associated with multiple accounts" - plural

now you are saying that that those accounts are nothing to do with you and ignore the fact that you have admitted that they are your friends accounts making you associated with them. your friends are known cheats and therefore a chance that you may also be involved in dodgy stuff.

"We are certain that you were in control of account 'OnlineGuru1' when that account was active." would tend to imply that either the same IP address was used (which makes certain unlikely as it could be a campus IP adddress) or the same computer which would correlate with their "certain".
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09-19-2013 , 02:22 PM
I deposit with MasterCard, I put 700 in... I live offcampus house in hamilton and play from my cell because there is no Internet at my house ... I have spoke with a lawyer and my case is very strong! I didn't steal nor do anything wrong!
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09-19-2013 , 02:35 PM
You will not get anywhere with a lawyer except a bill.

If you actually want help here then you need to come clean on what you are leaving out, because this is how it looks to me, and believe it or not - you being very low on the IQ scale sort of works in your defense.

You are related to those accounts in some way. Maybe you were one of them, or shared a house with one of them. The accounts got closed and Stars was correct and the punishment was appropriate at that time.

You sound a bit degenish so you had that itch to play again and you deposited $800 with a credit card. That is a safe plan since you can always chargeback if you lost right away (perhaps you already did this).

If you did a chargeback then you deserve to lose everything, however if you did not do a chargeback then this is how it feels like it happened. If you planned to chargeback if you busted but never got around to it then you stupidrolled your way into a viable defense on that subject.

You deposited $700 and played some MTTs. You did not win much in them and eventually you decided to take a shot in the $320 Zoom WCOOP, likely with most of what was left in your account.

You finished 2nd for over 90k.

You gambled with some of it ($2k sat into the 10k etc) and then tried to withdraw a large amount (or transfer it).

At that point Stars notified you that you are the same user as those other accounts.


Now here is the thing, assuming you did not do a chargeback - the above is the very RARE situation where I believe an OP has a valid claim because the punishment is completely disproportionate to the original crime, and frankly Stars should be screening these accounts upon creation rather than when they withdraw.

What you need to do is HONESTLY tell us everything you know about those other two accounts, even if it was you on one of them. If you were one of the dudes that did some petty collusion for $50 or whatever then you do not deserve to play on Stars, but similarly Stars should have a system in place to prevent that from happening before you play (when it was so easy for them to catch after), and I think taking $90,000 in this specific situation is not entirely fair.

The problem OP is that you have not been totally open about your situation and others had to figure all of this stuff out when you could have filled in all of these holes from the start.

If you will not help by in detail telling everything you know and have left out then as much as I think you may have an interesting case I simply cannot help, because you refuse to give what is needed to properly defend your position.

Your choice.
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09-19-2013 , 02:40 PM
I deposited 700 using mastercard, I live on a off campus house in hamilton that has no internet so I use my iphone! The money deposited was not stolen nor transferred, I havent done anything wrong! That email isn't mine but I know who it belongs to like I know whos those account belong to!!! all of this info pokerstars sends me isn't me or really have much to do with me.. I talked to a lawyer and he says I have a strong case...
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09-19-2013 , 02:45 PM
why are they so certain that you were in control of the onlineguru account?
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09-19-2013 , 02:46 PM
I am being completely honest, I did not do a charge back, I don't even know what that means... I actually won a lot of money before the 90k, my account was at 13k from playing 500 sit n gos and 1000 1v1.... those accounts I do not play on nor create! LIke I said my friend jackson bradley was the player I know him very well, but this situation doesn't have anything to do with him, I wasn't apart of his playing! I think a lawyer is smart because I will be able to take them to court forcing them to give me the $... comments?
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09-19-2013 , 02:48 PM
they are probably so certain because he actually played before at my house ! now I don't know how I could fix that but they have ignored me for a while and thats why I am going to a lawyer to get my message across....
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09-19-2013 , 02:52 PM
Quote:
Originally Posted by brockrogerson
I think a lawyer is smart because I will be able to take them to court forcing them to give me the $... comments?
Yes. A lawyer is smart.
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