PokerStars Account Verification
Join Date: Nov 2012
Posts: 5
Mods if this is in the wrong forum please move it.
Stars froze my account and said they need to verify that I'm a 'legitimate' player. They requested my ID, a picture of my credit card, and my credit card/bank statement. They said that I should crop the image of my cc and statement to only show the first 6 and last 4 digits of the card.
Then they said what I sent them is insufficient and that I need to send them an unadulterated PDF of my cc statement showing the full 16 digit number.
Should I be concerned or is this standard? Has anybody had to go through this before?
Join Date: Jul 2011
Posts: 2,805
Not with stars but other sites yes.