Pokerstars is failing on many aspects and is screwing over the recreational players. Last month Pokerstars did not allow me to withdraw my 400 Euro, and when I logged in today to play the WCOOP what I find is that 200 euro is missing - so now I have only 200 euro. Where is my money Pokerstars. Is Pokerstars going bankrupt and only slowing down the bankruptcy by scavenging recreational players accounts???

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Edit/MH:

Michaelmk6,

No one here believes you.

You can obtain an audit of transactions on your account from the PokerStars software.

You can also post the correspondence to/from PokerStars on this issue.

Also, more generally:

Some general points here:
-You should keep records of all your communication with the operator.

-You should proof read what you write to them (and post on this forum) before sending/posting it. Make sure that a stranger can understand what you are saying. Imagine that you're writing to someone who is smarter than you, but who knows nothing about the issue at hand.

-In the first instance, if you are unhappy with their initial decision, contact them directly, and let them know why.

-If, after directly explaining your point of view, you continue to have a dispute, ask for the issue to be escalated for re-review.

-Many legitimate gaming operators have licenses from Governments where they "operate". In the case of many online operators, the jurisdiction that they "operate" in are where their servers are located. If you continue to be unhappy, you can approach the regulator with your concerns. You can obtain the contact details either by searching on the internet, or by asking the gaming site to give them to you.

-If the regulator is not an option, or does not satisfactorily resolve your concern, you may be able to consider taking legal action. Please consult a professional legal adviser for further assistance with this.

-You'll get more sympathy from the forum if you post - clearly - a copy of all correspondence with the site.

All my "withdrawal" requests were canceled in the last 6 months, with 393 Euro inside the account. Suddenly 200 euro are missing - disappeared without a trace ))
Ref:
#2175803291

EUR 393.56

Skrill WITHDRAWAL CANCELLED EUR 393.56

8 Aug, 2019

Ref:
#2175186861

EUR 29.81

Currency conversion from USD 33.41

7 Aug, 2019

Ref:
#2175026165

EUR 360.00

Skrill WITHDRAWAL CANCELLED EUR 360.00

7 Aug, 2019

Ref:
#2174407630

EUR 360.00

Skrill WITHDRAWAL CANCELLED EUR 360.00

6 Aug, 2019

Ref:
#2173600652

EUR 350.00

Skrill WITHDRAWAL CANCELLED EUR 350.00

4 Aug, 2019

Please contact cashier@starsaccount.bg if you see any unusual activity.

Balance
Real Money
Grand TotalEUR 193.56
EUR193.56
USD0.00
GBP0.00
Play Money
Total12,860
Available
12,860
In Play 0
StarsCoin
Total

Now everyone believes me Josem !!!

I don't. Most likely you had a bonus that expired or something like that. And why were you unable to cashout for six months?

michaelmk6,

Please follow the directions here on PokerStars' website on how to obtain a proper account audit: https://www.pokerstars.com/help/arti...it-instr/9421/

I believe michaelmk6! He showed 100% prove in his second post of this thread. "Pokerstars going bankrupt"

michaelmk6, I think KossuKukkula is right... that most also be the reason you could not withdrawal... Did you email PS about the missing 200 euro?

Is this thread going to be any better than the last one?

I never tried to cash out for a year, never crossed my mind that Pokerstars has turned into a platform for cheating its marginal and recreational players, by introducing the absurd deposit turnover requirements of the carribean pirate bookies

No bonuses involved just my real cash being kept by these cheats

And again why these "withdrawals" were cancelled. Why haven't you just emailed and asked them what's happening? There is zero chance that stars is just stealing recs money. Would make much more sense to steal regs money actually because they are constantly trying to make stars better place for recs.

Well, that's interesting, because just 8 days ago you had $400 you couldn't cash out because there were rollover terms for a $25 bonus. So this is a different $400?

They are still upset that he turned down their job offer to manage half a billion people for them after he finishes writing all the terms and conditions of a variety of programs for them.

Also, despite claiming to casually bet thousands on soccer games, he is still frustrated by his few hundo on Stars that he refuses to simply clear. Perhaps he will worry less after accepting his Nobel Prize.