Hi guys,
I'm part of Management from PokerHost, let me clarify your questions real quickly
Quote:
Originally Posted by pokerace5434
hi there i played pokerhost since no live chat was there and i wanted to make sure it ok for me to deposit 20 dollars with live chat for first time is it safe?? to do that. and i wanted to know about money gram cash out no fees
Yes, we use encrypted secure chat systems, you can deposit with our assistance if you like
Quote:
Originally Posted by WVUskinsfan
I used to play at pokerhost all the time. In fact, I was an affiliate.
Then I found out they have a $75 fee if you want a check. So it was peace out Pokerhost. I took my money and went elsewhere.
Unfortunately fees are a bit high due to the solutions we have, as financial facilities are very limited due to US restrictions it is hard for us to send out funds. Depending on the amount we recommend other options less expensive, please if you want to know the other options we have contact our live support
Quote:
Originally Posted by estoysinblanca
Are there more people having trouble w cashing out after the migration? Seems like they are stalling the cash flow a bit since i guess there are many people cashing out...
This is something we are working out at the present, in deed there is a problem with there's a migration where the funds in these accounts come and go, as you guys know the funds of the players are in a escrow account so they are not used to pay operational costs so the money is secure at all times. We are getting funds sent every 2 days or so to comply with all payments, if you have any specific questions about yours please contact me asap, and I'll update you about your account.
Quote:
Originally Posted by CrazySkills
Does MoneyBookers work for Deposit/withdrawals?
Yes it does
Quote:
Originally Posted by JustifiableCause
I will not refer in detail to this case anymore, as a resolution has already been established. All I will comment is the rules are in place for a reason, at the end of the day you are caught doing something wrong, you will be given the details of the activity along with its resolution. Both PokerHost and Microgaming security teams are very experienced in this area and our response time in these activities is very fast.
For all the other players out there, we are now in a new network, and we will continue to give the service, benefits and great promotions we've always had. For the regular players that know how our business has been you can continue to rely on us. I hope you contact me or anyone on our team with inquiries you might have. See you at the tables.
Mark Hetz
Management Team
PokerHost
Last edited by *TT*; 03-12-2009 at 09:25 PM.
Reason: removed self promotion - no SPAM allowed