thank you for your reply kahn, it just really upset me when at the time i had 1k i was not able to cash out my profits, i understand that right now i basically lost back all my profits (which i originally couldn't cash out) so i am back at square one and need to make 24000ish points to get my account back to normal where i can cash out whatever amount id like

WU Cash out
Requested 6/15
MTCN 6/18
CIH 6/18
Great experience and awesome support, Very impressed with PokerHost!

To be fair, the level 1 chat support is among the worst I've ever seen. They literally have no idea what is going on any time you have an issue. I always just direct my questions to the affiliate director, but not everyone has that option. They really need to do something about live chat or at the very least get someone on the forums dedicated to support.

with all of you tools drawing so much unnecessary attention to PH, I wonder how much longer they will be able to "keep it up"... They are not exactly the same size as Intertops. There is a reason why PH rep is not active on 2p2...

Very true

Yeah, because all the players who actually cash out don't already know about PH.

boom $100+$32 fee wu cash out- rejected, was told to check back at 5 when the proper department is open lol, i guess i am just going to be told since my account is under the original $317 at the moment i cannot cash out anything, ill tell you what this is not how you stop laundering(simple account history can tell if someones laundering) this is bull **** that makes it impossible to cash out if your staked and are a winning tournament player, well you can cash out when you generate 7647246286472475247725462764724500000 points funny part is i have lost almost 3 times what i was transferred trying to clear this play through bs on the cash tables, funny how funny things happen over there

I am not trying to be a tool, i just feel it is highly important for people to be aware of whats going on as i wasnt notified of this ahead of time so here i am basically playing with play chips.

now i cant log on to the cashier, every time i click on it i get a message saying i have an untrusted connection i tried going to pokerhost.com and logging on through there and seem to be getting the same message, which is very strange as i have not done anything or visited any new site or done anything that would cause me to have an untrusted connection. strange.

this is the exact message:

This Connection is Untrusted





You have asked Firefox to connect
securely to members.pokerhost.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.



What Should I Do?

If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.








members.pokerhost.com uses an invalid security certificate.

The certificate expired on 6/19/2013 10:56 AM. The current time is 6/19/2013 12:13 PM.

(Error code: sec_error_expired_certificate)

i was just told that techs are working now to solve this
i had the same problem and i was able to log in using internet explorer

dan

here we go more helpless help, ive emailed risk management about the problem and nothing, So now not only do i need to generate the website 24000ish points for the $317 i was transferred, BUT i also cant access my cashier, this is crazy...

Chat InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with 'Joe'

Joe: Thank you for contacting PokerHost Support! How can I help you today?

Visitor: hello joe i am trying to log into my cashier and i cannot i keep on getting a message saying my connection is untrusted

Visitor: is the chashier down at the moment?

Visitor: i go on to my cashier all the time and have never seen this happen

Joe: It seems that your pop up blocker it's not allowing your cashier or it may be your firewall

Visitor: but i have not changed any settings and have always been able to log on

Visitor: i do not have a pop up blocker

Joe: You will need to check your computer settings because the cashier section it's working fine, also most likely when you receive that message it's due any of those programs

Visitor: i actually just looked into the details of the error message and this is the reson

Visitor: members.pokerhost.com uses an invalid security certificate. The certificate expired on 6/19/2013 10:56 AM. The current time is 6/19/2013 12:52 PM. (Error code: sec_error_expired_certificate)

Visitor: apparantly my certificate expired i have no idea what that even means

Joe: I will suggest to removed the software from your computer and download a new version from the website

Visitor: i tried on 2 different computers at my house

Visitor: so i do not think it is my computer

Joe: I will suggest to removed the software from your computer and download a new version from the website

Visitor: i will try that and if the problem is not solved do you have any other options available?

Joe: Also we will sent an email to the department so they can check into it

Visitor: i even tried to go your website and log on through there and the same problem persisted

Visitor: can you look into my account details and see if there is some sort of reason why this is happening

Visitor: ??

Visitor: are you there?

Joe: The account it's good and working normally

Joe: for that reason I suggest to delete the software and install a new copy

Visitor: ok thank you for your information, you did not even ask me what the details of my account are so you can look into it but i will take your word and try to delete and reinstall

Visitor: do you have an email address for support?

Joe: riskmanagement@pokerhost.com

thanx for the reply dan i will try internet explorer instead of mozilla

just tried to log on through internet explorer and got this message:

There is a problem with this website's security certificate.


The security certificate presented by this website has expired or is not yet valid.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.



these chat support people are pretty tilting. i appreciate what they are trying to do but wow..

The problem is on their end not yours, relax they will get it fixed.

Can someone explain to me why P2P is so desired by many online players? I've never used the damn thing and have never wanted to either. If you want to play online poker then find a way to get the money on the site, it's not that hard. In fact, most sites go out of their way to help you deposit. What are the positives of P2P? What am I missing, if anything? Because I couldn't care less about it but I don't want to be 'ignorant' either. Thanks

Most full time tournament players are backed and don't pay for themselves to play tournaments. If they can't get money sent to them then they can't play. You would think with the current state of P2P transfers the backer and backee(?) would come up w/ a way to transfer money without using the sites. I back about 5 players and never transfer on the sites any more. Of course, I have a lot of trust in the people I work with. I can see where the problem is if you have a huge stable of random people you meet online.

I was looking to sign up with pokerhost, but from what I read here they are bad site to play on in terms of cashouts and not having a 2+2 rep. I was looking to play 6 max DONs there. some people say they offer those games and others say they don't. Can somebody set the record straight on pokerhost. If they are bad, what site on merge would you recommend. I heard Carbon is bad too

They are great in terms of cash outs. They have a play through requirement for p2p transfers. You can't cash out any money you received through p2p transfers until you meet the requirements. All other Merge skins take 10+ weeks to get money off ATM, PokerHost takes days. They do not offer 6 max DON's at the moment. They only have the FR version.

LMAO
they pay faster than anybody, they are EXCELLENT! 2+2 reps cost money and PH doesn't want to pay to have one. They are spreading fast through word of mouth.
LMK if u have any other questions.

Dan

Do the play through requirments from p2p xfers apply to just deposits or additional p2p xfers also

only from p2p transfers from other players
you have no issues if you stick with deposits from me

dan

****ty customer service.

I think one of the women reps is having a tough time. I asked her how to access my record in triple draw tourneys and she said 'that department is closed until 10am. Please try back then.'

Huh?

Does PokerHost accept new US players?

What is the fastest cashout method?

And what are the best deposit methods?

Thanks