Pokerstars account frozen
Join Date: Sep 2017
Posts: 47
Hi , i'm french and i have open a account on Pokerstars.com because now im living in Malta. Before i have an french account on Pokerstars.fr but i have no play for several months.
My account in .com has been frozen, i have sent the document needed, and after more than 15 days, my pokerstars account is already frozen.
Does there is somebody here from pokerstars or i dont know, because they dont reply of my email !
Thanks a lot.
Join Date: Oct 2007
Posts: 4,123
Posting your Stars .com (.EU?) username might speed up the process if a Stars employee reads this thread
Join Date: Nov 2011
Posts: 997
I would look for their phone number, you can settle it then.
Join Date: Sep 2017
Posts: 47
nothing new .... always frozen .... pfffff !
Join Date: Sep 2017
Posts: 47
Is there one guy of pokerstars here ?
Join Date: Nov 2012
Posts: 2,377
Try posting in the Pokerstars thread.